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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

September 02, 2015

Honest service, wonderfully helpful I just had a car crap out on me, and Ken found the perfect fit for my price range. I am a college student who needed a car to commute from school to w More

by Michael9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Sep 09, 2015 -

Metro Toyota responded

Thank you for leaving us this review, Michael. We are very happy to hear that you are enjoying your purchase. It’s encouraging to know that Ken was able to show you dedicated and personalized service. We are committed to helping customers get the perfect car that accommodates their lifestyle and needs. If there is anything more we can do for you please feel free to come back and see us. Remember to find us on Facebook to receive access to our exclusive coupons. Best regards, Lauren Smead 269-372-8454

September 01, 2015

All goog Tony Leeks was the most professional car salesman we have ever encountered. He had great product knowledge, a professional demeanor, and a good sense More

by Poop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Tony Leeks
Sep 09, 2015 -

Metro Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. We are happy to hear that your time spent with Tony and Keith was pleasant. It's great to know that both of them were able to provide you with the professional, stress-free and knowledgeable service Metro Imports is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Lauren Smead 269-372-8454

September 01, 2015

Best Car Salesman Ever!! My husband and I dealt with Tony Leeks. He was very friendly, polite, down-to-earth and an all around nice guy. He was extremely knowledgeable abou More

by Oscar Myr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Leeks
Sep 09, 2015 -

Metro Toyota responded

Congratulations on your brand new car! Tony is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and for leaving us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best regards, Lauren Smead 269-372-8454

August 24, 2015

Great people & place This Toyota dealership has their act together. Ken Karakula was our salesman and we really had a great experience with him. Very Very helpful in al More

by Wayne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks you Chris for breakfast., Chris Wertanen, Ken Karakula Sr, Jon Griffith
August 22, 2015

Outstanding experience I called and asked to speak to "the most ethical salesperson at your dealership." They put me through the Tony Leeks. I told him what I was looking fo More

by mblocher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Tony Leeks
Aug 24, 2015 -

Metro Toyota responded

We love hearing about customers that have a great experience at Metro Imports, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Lauren Smead 269-372-8454

August 21, 2015

Wonderful Experience! See Tony! Tony Leeks was absolutely amazing! He made the experience fun and informative. At no point did I feel any pressure, and he was very open and relatable More

by JudyStar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tony Leeks
Aug 24, 2015 -

Metro Toyota responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with Tony and our team and we look forward to seeing you at our dealership in the future. Lauren Smead 269-372-8454

August 19, 2015

buying a new vehicle. We had a great experience buying our new car. Tony Leeks, our sales person, was outstanding in explaining everything and answering our questions. Th More

by rav4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cole, Joe Lawrence, Tony Leeks
Aug 21, 2015 -

Metro Toyota responded

Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Tony was able to show you what we strive to deliver. We appreciate your business and should you have further concerns, please do not hesitate to inform us. Lauren Smead 269-372-8454

August 17, 2015

Excellent Experience leasing a brand new Toyota Sienna. From the time we entered the door on our first visit through delivery of the car, the team at Toyota was fantastic to work with. They were very patie More

by Patrick and Luci Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Tedd Shipp
Aug 19, 2015 -

Metro Toyota responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any further needs, do not hesitate to come back in for a visit. Take care and happy driving. Lauren Smead 269-372-8454

August 16, 2015

Great used car buying experience. Fast, efficient, friendly, professional and up-front honesty. Got my plate right at the dealership, had spare key fixed on the spot without hesitation More

by honda lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 17, 2015 -

Metro Toyota responded

Thank you for taking the time to write about your experience with us. At Metro Imports, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Lauren Smead 269-372-8454

August 16, 2015

very happy We were just looking at the cars and had a few questions. We met with Brian Blair who answered all our questions. We test drove a couple of cars and More

by Allen 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair
Aug 17, 2015 -

Metro Toyota responded

Thank you for this great review. Brian is truly an exceptional employee and we appreciate him for giving you a great experience. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon. Lauren Smead 269-372-8454

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