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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

August 12, 2015

Great place to buy ! I have emailed quite a few dealers in the last few weeks looking for a new/used vehicle. I would email most asking if a vehicle was available, with no More

by mommagoose333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Aug 14, 2015 -

Metro Toyota responded

Thank you for taking the time to write about your experience with us. At Metro Imports, we work very hard to provide each of our guests with a personalized and hassle-free buying experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Take care and happy driving. Lauren Smead 269-372-8454

August 11, 2015

New van We would highly recommend this dealership. Jordan Simpson our sales advisor was amazing. I never felt pressured or rushed. Jon Griffith business manag More

by Krislynn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Aug 12, 2015 -

Metro Toyota responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Lauren Smead 269-372-8454

August 11, 2015

Great car, great salesman. I recently purchased a used vehicle from Ken Karakula at Metro Toyota. He was very informative, low-pressure and helpful. This morning when I was ha More

by swtsly12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 12, 2015 -

Metro Toyota responded

Thank you for this great review. Ken is truly an exceptional employee and we appreciate him for giving you a great experience. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon. Lauren Smead 269-372-8454

August 11, 2015

Very informative and helpful yet pleasant. Tony Leeks was diligent but never pushy or in a pressure mode towards my wife and I. He consistently kept contact with us during our shop and compare More

by Ollienotwist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Leeks
Aug 12, 2015 -

Metro Toyota responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Lauren Smead 269-372-8454

July 30, 2015

Great buying experience My husband and I worked with Tedd Shipp and Jon Griffith to buy a pre-owned Lexus. Both men gave us excellent service. It was so easy and low pressure More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
Jul 31, 2015 -

Metro Toyota responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from Tedd and Jon is always encouraging and reassures us of our commitment to our customers. I am glad that they were able to take care of you. We are eager to assist you again on your next purchase. Regards, Lauren Smead 269-372-8454

July 30, 2015

These guys went above and beyond when we purchased our used Tedd and Jon followed through on their word, were fair, but most importantly they were kind! I was not an easy customer, my needs were many, and I had More

by ALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
Jul 31, 2015 -

Metro Toyota responded

We would like to thank you for taking the time to share your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am happy to hear that Tedd and Jon were able to serve you and demonstrate how we do business here. Please continue to call or visit us whenever you have questions, and we will continue to provide great service. Regards, Lauren Smead 269-372-8454

July 29, 2015

Pleasant Experience I worked with Tony Leeks when purchasing a new Toyota. Great guy to work with and knowledgeable about the products. Would recommend him to others wa More

by Mike at Avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cole, Tony Leeks
Jul 30, 2015 -

Metro Toyota responded

Mike, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Tony and our team was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Lauren Smead 269-372-8454

July 27, 2015

Great Service and Great Deal! I had the pleasure of working with Ken Karakula as my salesperson. He was very low pressure and extremely helpful. He ended up allowing us to go on More

by Happycarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 28, 2015 -

Metro Toyota responded

Thank you for sharing your experience with this humbling review. Our team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Lauren Smead 269-372-8454

July 20, 2015

Excellent service and customer service. I am very proud to won an American Car - made in Indiana. I highly recommend this dealership for all the driving needs More

by Pgwilson
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 21, 2015 -

Metro Toyota responded

Thank you very much for this awesome review and rating. We do appreciate your business and very happy to hear you had a good experience. If there is anything else you need, please come back and see us again. Lauren Smead 269-372-8454

July 19, 2015

New car purchase Excellent customer service and product. I would recommend this dealership to anyone who is looking for a new or used car. All of the employees were More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Don Leitow, Jon Griffith
Jul 20, 2015 -

Metro Toyota responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Please come visit us if you need anything else, be it service or sales. Lauren Smead 269-372-8454

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