
Metro Toyota
Kalamazoo, MI

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Great place to buy ! I have emailed quite a few dealers in the last few weeks looking for a new/used vehicle. I would email most asking if a vehicle was available, with no I have emailed quite a few dealers in the last few weeks looking for a new/used vehicle. I would email most asking if a vehicle was available, with no response or short and sweet answers of no.....it was a total "negative". I emailed Metro Toyota not knowing which sales rep would answer (our even). I got a quick, friendly response to come in and check this car out! Glad I did...it's now mine :) Right down to Jon in finance....I'll go back again !! More
New van We would highly recommend this dealership. Jordan Simpson our sales advisor was amazing. I never felt pressured or rushed. Jon Griffith business manag We would highly recommend this dealership. Jordan Simpson our sales advisor was amazing. I never felt pressured or rushed. Jon Griffith business manager was also very friendly and never was pushy to buy any extras. 5 stars for sure. More
Great car, great salesman. I recently purchased a used vehicle from Ken Karakula at Metro Toyota. He was very informative, low-pressure and helpful. This morning when I was ha I recently purchased a used vehicle from Ken Karakula at Metro Toyota. He was very informative, low-pressure and helpful. This morning when I was having trouble programming the garage door opener, he even drove with me to my condo to try to solve the problem (which is apparently due to the mechanicals of my garage door) and found me a fix online. Yesterday he helped me program my Bluetooth so I can do hands-free calling. I would certainly recommend Ken/Metro Toyota to anyone interested in purchasing a car. More
Very informative and helpful yet pleasant. Tony Leeks was diligent but never pushy or in a pressure mode towards my wife and I. He consistently kept contact with us during our shop and compare Tony Leeks was diligent but never pushy or in a pressure mode towards my wife and I. He consistently kept contact with us during our shop and compare phase but never sounded discouraged when we weren't calling him back. These are reasons that we ultimately gave him a call back, plus the fact that he was so confident in his product and did not try to trash other brands that we were considering. When it came to the financing business it was good to see a face I recognized, Brendon Zabavski. I bought cars from and trusted his Uncle and Dad back in the '90s. Brendan just proved that the apple doesn't fall far from the tree at all! More
Great buying experience My husband and I worked with Tedd Shipp and Jon Griffith to buy a pre-owned Lexus. Both men gave us excellent service. It was so easy and low pressure My husband and I worked with Tedd Shipp and Jon Griffith to buy a pre-owned Lexus. Both men gave us excellent service. It was so easy and low pressure. They took care of all the minute details to our complete satisfaction both with the details of the car and the financing process. We always return to Metro to buy our cars which are always Toyotas! More
These guys went above and beyond when we purchased our used Tedd and Jon followed through on their word, were fair, but most importantly they were kind! I was not an easy customer, my needs were many, and I had Tedd and Jon followed through on their word, were fair, but most importantly they were kind! I was not an easy customer, my needs were many, and I had already given up on finding my perfect car. I was so grumpy when my husband took me car shopping, again! However, everything we were looking for was in a car Tedd showed us. It wasn't a a model that was on our radar, but it turned out to be what we needed for our family. He was very patient with this grumpy momma, always had a smile, and followed through on each of his promises. Financing is never fun. I was certain that we were not going to be given a fair deal after having tried our own banks first. Jon found us a rate that was more than half of what our credit unions were offering. It was just as easy and smooth and he said it would be. He even had Tedd call us over the weekend to ease our worries on our fiancings. We had several friends and family recommend Metro Toyota. While we were there we ran into a family member. I think that alone speaks volumes. Thanks Mr. Shipp and Mr. Griffith. More
Pleasant Experience I worked with Tony Leeks when purchasing a new Toyota. Great guy to work with and knowledgeable about the products. Would recommend him to others wa I worked with Tony Leeks when purchasing a new Toyota. Great guy to work with and knowledgeable about the products. Would recommend him to others wanting a used or new vehicle. A well organized and smooth running team Thanks to everyone More
Great Service and Great Deal! I had the pleasure of working with Ken Karakula as my salesperson. He was very low pressure and extremely helpful. He ended up allowing us to go on I had the pleasure of working with Ken Karakula as my salesperson. He was very low pressure and extremely helpful. He ended up allowing us to go on an extended test drive an even look at another vehicle. Ultimately, we choose the Metro vehicle, largely because of Ken. I think there is a reason he is one of their top sales people multiple years running. I closed my purchase with Jon Griffith, I was in and out in like 15 minutes. He did a great job. More
Excellent service and customer service. I am very proud to won an American Car - made in Indiana. I highly recommend this dealership for all the driving needs service and customer service. I am very proud to won an American Car - made in Indiana. I highly recommend this dealership for all the driving needs More
New car purchase Excellent customer service and product. I would recommend this dealership to anyone who is looking for a new or used car. All of the employees were Excellent customer service and product. I would recommend this dealership to anyone who is looking for a new or used car. All of the employees were knowledgeable and friendly. More