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Metro Toyota

Kalamazoo, MI

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1,562 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

July 02, 2015

toyota corolla purchasen Ken Karakula was very helpful but not pushy, to a very confused and needy customer. i was in need of a new vehicle and no idea as to what kind. he l More

by jdlnts81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Jul 06, 2015 -

Metro Toyota responded

Norma, I sincerely thank you for going out of your way to write this review about the dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and I am glad that Ken was able to show you that. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best, Lauren Smead 269-372-8454

June 30, 2015

business transaction, refund John Griffith was extremely helpful, professional and knowledgeable in completing refund of expenses for prepaid platinum service and maintenance on a More

by 2009ToyotaHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith
Jul 01, 2015 -

Metro Toyota responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Best, Lauren Smead 269-372-8454

June 29, 2015

Certified Toyota used car purchase My wife and I purchased a 2013 Toyota Avalon Limited. Prior to this purchase through Tony, we did our research, and we believe over-all, Tony/Metro o More

by Ross & Shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Tony Leeks
Jul 01, 2015 -

Metro Toyota responded

We're happy to hear of your great experience and your positive review means a lot to us Ross and Shelley. We appreciate your feedback and are happy to hear that Tony and the rest of the team were able to meet your needs.  At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Lauren Smead 269-372-8454

June 29, 2015

Professional and helpful This is the third car I have purchased through Ken Karakula and each time I have found him to be very professional and helpful in aiding me in choosin More

by goladylu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 01, 2015 -

Metro Toyota responded

I am happy to hear that your time spent with Ken was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best, Lauren Smead 269-372-8454

June 27, 2015

Awesome They were friendly, easy to talk to and there was no pressure. They went above my expectation. We will come back to purchase our next vehicle. Great c More

by Toughwoman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Jul 01, 2015 -

Metro Toyota responded

Thank you for taking the time to write about your experience with us! At the dealership, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that everyone was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Lauren Smead 269-372-8454

June 25, 2015

Very informative, knowledgeable, patient, and personable. Brian took the time to inform us about all of the features that our car had. We was very easy to talk with and patient in answering any of the questi More

by CBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair
Jul 01, 2015 -

Metro Toyota responded

Thank you for this fantastic review! I am happy to hear that Brian did an amazing job answering all your questions and concerns and showing you all the features your new vehicle has to offer. Congratulations and we look forward to seeing you again! Best, Lauren Smead 269-372-8454

June 22, 2015

New Car Purchase Made Easy Tony Leeks did a wonderful job representing Toyota's products. EXTREMELY knowledgeable sales staff. Friendly, no pressure...everything we were looki More

by dalevalh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Leeks
Jun 26, 2015 -

Metro Toyota responded

Thank you for the excellent review! It is great to know that Tony was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, Lauren Smead 269-372-8454

June 12, 2015

wonderful These two went above and beyond my expectations! I wish everyone could have them on their side when purchasing a vehicle. I will definately return to More

by statessj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Jun 12, 2015 -

Metro Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jon and Jordan went above and beyond for you; it is just an example of why they’re such a great asset to our team. We will make sure they hear of your kind words. All of us at Metro Imports await your return. Please let us know how we may be able to help next! Lauren Smead 269-372-8454

June 10, 2015

Friendly Tedd Shipp was very efficient knowing his job well and following through with all the details when we purchased a used vehicle. He keep open communic More

by C and D of Indiana
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Jun 11, 2015 -

Metro Toyota responded

All of us at Metro Imports congratulate you on your purchase and appreciate the opportunity you presented to earn your business! Tedd is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Lauren Smead 269-372-8454

June 05, 2015

Excellant, Very Happy, I am very pleased with Metro Toyota. We purchased our 3rd car from them last week. I have been doing business with them for some time and I will be ba More

by Preacher 1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jun 05, 2015 -

Metro Toyota responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. Thank you for continually choosing Metro Imports for your vehicle needs. Lauren Smead 269-372-8454

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