Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Toyota
Kalamazoo, MI
1,564 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo
If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area!
From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI!
Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications.
Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,564 reviews
July 03, 2015
Great Car Buying Experience I visited Metro Toyota on my way back from an out of town wedding and ended up purchasing a vehicle from Zeb. He was very friendly and knowledgable. H I visited Metro Toyota on my way back from an out of town wedding and ended up purchasing a vehicle from Zeb. He was very friendly and knowledgable. He took the time to explain things and answer all of our questions. I would highly recommend him and the dealership & had a great car buying experience. More
by Lucio5
Employees Worked With
Zeb Olsen
July 02, 2015
Exceptional Customer Service! I was considering purchasing a new vehicle and my sister recommended a Toyota Camry. In doing my research, I was connected to Brittany Chambers. She w I was considering purchasing a new vehicle and my sister recommended a Toyota Camry. In doing my research, I was connected to Brittany Chambers. She was delightful and extremely helpful. She was patient and made the process about me. She addressed my questions and concerns with the utmost honesty while respecting my timeline. Even when I decided not to purchase a new vehicle, she still was kind and of service when I had a follow up question. She was building a working relationship and did so. I would buy a car from Brittany on any day and my experience with Metro Toyota was great! More
by LW
July 02, 2015
toyota corolla purchasen Ken Karakula was very helpful but not pushy, to a very confused and needy customer. i was in need of a new vehicle and no idea as to what kind. he l Ken Karakula was very helpful but not pushy, to a very confused and needy customer. i was in need of a new vehicle and no idea as to what kind. he listened and as soon as one came in that fit my small frame and my requests and checkbook, he called me and he made an excellent choice. i purchased the car and am very grateful for his expertise and patience. Jon in finance also made it as painless as possible. kudos to both of you! norma More
by jdlnts81
Employees Worked With
Ken Karakula Sr, Jon Griffith
June 30, 2015
business transaction, refund John Griffith was extremely helpful, professional and knowledgeable in completing refund of expenses for prepaid platinum service and maintenance on a John Griffith was extremely helpful, professional and knowledgeable in completing refund of expenses for prepaid platinum service and maintenance on a vehicle which was totaled in an accident. Immediately greeted and helped me as I walked in the door!! More
by 2009ToyotaHighlander
Employees Worked With
Jon Griffith
June 29, 2015
Professional and helpful This is the third car I have purchased through Ken Karakula and each time I have found him to be very professional and helpful in aiding me in choosin This is the third car I have purchased through Ken Karakula and each time I have found him to be very professional and helpful in aiding me in choosing a car that fits my needs and making the purchase process seamless. More
by goladylu
Employees Worked With
Ken Karakula Sr
June 29, 2015
Certified Toyota used car purchase My wife and I purchased a 2013 Toyota Avalon Limited. Prior to this purchase through Tony, we did our research, and we believe over-all, Tony/Metro o My wife and I purchased a 2013 Toyota Avalon Limited. Prior to this purchase through Tony, we did our research, and we believe over-all, Tony/Metro offered the best Avalon at a fair price. We traded in an SUV, Chris was detailed & fair with our final agreed upon value. We learned Tony has several years experience as a Service Advisor, that was reassuring knowing he has the background knowledge to address our many technical questions. We would purchase another auto through Tony & Metro. Ross & Shelley Hamilton More
by Ross & Shelley
Employees Worked With
Chris Wertanen, Tony Leeks
June 27, 2015
Awesome They were friendly, easy to talk to and there was no pressure. They went above my expectation. We will come back to purchase our next vehicle. Great c They were friendly, easy to talk to and there was no pressure. They went above my expectation. We will come back to purchase our next vehicle. Great customer service. More
by Toughwoman
Employees Worked With
Ken Karakula Sr, Jon Griffith
June 25, 2015
Very informative, knowledgeable, patient, and personable. Brian took the time to inform us about all of the features that our car had. We was very easy to talk with and patient in answering any of the questi Brian took the time to inform us about all of the features that our car had. We was very easy to talk with and patient in answering any of the questions that we had. More
by CBB
Employees Worked With
Brian Blair
June 22, 2015
New Car Purchase Made Easy Tony Leeks did a wonderful job representing Toyota's products. EXTREMELY knowledgeable sales staff. Friendly, no pressure...everything we were looki Tony Leeks did a wonderful job representing Toyota's products. EXTREMELY knowledgeable sales staff. Friendly, no pressure...everything we were looking for in a sales representative. More
by dalevalh
Employees Worked With
Tony Leeks
June 12, 2015
wonderful These two went above and beyond my expectations! I wish everyone could have them on their side when purchasing a vehicle. I will definately return to These two went above and beyond my expectations! I wish everyone could have them on their side when purchasing a vehicle. I will definately return to them when i am considering another purchase. More
by statessj
Employees Worked With
Jordan Simpson, Jon Griffith
