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Metro Toyota

Kalamazoo, MI

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1,562 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

June 02, 2015

purchased new car Excellent salesman!!! Brain assisted my wife and me in the purchased of a new Toyota. He also arranged for the trade in of our 15 year old Toyota wit More

by chris matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair
Jun 03, 2015 -

Metro Toyota responded

Congratulations on your new vehicle, Chris! Brian is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Lauren Smead 269-372-8454

June 01, 2015

Used Vehicle We, my father, and moth-in-law have all purchased our vehicles from Ken Karakula at Metro. He has been very helpful in finding the right vehicles for More

by Joyce Carpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jun 02, 2015 -

Metro Toyota responded

Joyce, thanks so much for the nice review! Ken is a key component of our team here at Metro Imports and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Lauren Smead 269-372-8454

May 31, 2015

Excellent Brian was a great salesman. Informative and not too pushy. Made good recommendations and moved us through the process very efficiently. He was knowled More

by broncos**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair, Will Krueger
Jun 01, 2015 -

Metro Toyota responded

Thank you for reviewing your time spent at Metro Imports. Brian is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Lauren Smead 269-372-8454

May 31, 2015

Excellent Our salesman was very helpful and called us to let us know when a vehicle of interest came into the dealership. He was not pushy, and allowed us to h More

by lugski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
Jun 01, 2015 -

Metro Toyota responded

Lugski, I sincerely thank you for going out of your way to write this review about Metro Imports. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Lauren Smead 269-372-8454

May 30, 2015

They did an awesome job and speedy I had my old car in the shop and was given a Toyota to drive by Entrerprise Rental Service, and we dorve the Rave 4 around for a few days, and when we More

by Chuck-Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith
Jun 01, 2015 -

Metro Toyota responded

Chuck, At Metro Imports, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and if there is anything more that we can do please come back and see us again. Take care! Lauren Smead 269-372-8454

May 28, 2015

Best dealership I have ever been to! I love Metro Toyota and I am now a forever customer! I will send everyone I know there to purchase a vehicle. The people I worked with went above and More

by stumppuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Jon Griffith
May 29, 2015 -

Metro Toyota responded

We appreciate you for letting others know about your experience at Metro Imports. Congratulations on your 2011 Camry! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lauren Smead 269-372-8454

May 21, 2015

Saving me from the nightmare. Ken Karakula went above and beyond what any sales person should have to do and I am thankful for that. While living in Kalamazoo, Metro Toyota was th More

by Rack2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr, Tony McAdam
May 22, 2015 -

Metro Toyota responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Ken was able to go above and beyond your expectations. Thank you for spreading the word about your excellent experience at Metro Imports; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Lauren Smead 269-372-8454

May 21, 2015

Made us feel like family. They were very friendly and did not make us feel pressured to buy something we did not want. Dan made us feel like we were part of his family. When we More

by Jeep14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
May 21, 2015 -

Metro Toyota responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Lauren Smead 269-372-8454

May 14, 2015

I always get great help and everyone is very friendly! I have returned several times to work with Dan Taylor and Jon Griffith. I always get professional service with a smile! Every car I have purchased has More

by KazooKnewt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
May 14, 2015 -

Metro Toyota responded

Thank you so much for taking the time to write this great review! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Thank you for the recommendation! We hope to work with you again in the future for any of your automotive needs! Lauren Smead 269-372-8454

May 13, 2015

Very helpful and reasonable Metro has a great service department. We have three Toyotas, probably because of Metro. We are very insistent on good service. Our sales person wa More

by bberrybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2015 -

Metro Toyota responded

Bob, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Lauren Smead 269-372-8454

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