
Metro Toyota
Kalamazoo, MI

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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purchased new car Excellent salesman!!! Brain assisted my wife and me in the purchased of a new Toyota. He also arranged for the trade in of our 15 year old Toyota wit Excellent salesman!!! Brain assisted my wife and me in the purchased of a new Toyota. He also arranged for the trade in of our 15 year old Toyota with 205,000 miles. Brian then went over all of the features of our new car. More
Used Vehicle We, my father, and moth-in-law have all purchased our vehicles from Ken Karakula at Metro. He has been very helpful in finding the right vehicles for We, my father, and moth-in-law have all purchased our vehicles from Ken Karakula at Metro. He has been very helpful in finding the right vehicles for our needs. Recently, we were looking for a solid used vehicle for our son to use for college. Ken came through with a decent car, low miles, and good price. He made sure all was up to date with an inspection and replacing the timing belt so we should be good for a long time to come. More
Excellent Brian was a great salesman. Informative and not too pushy. Made good recommendations and moved us through the process very efficiently. He was knowled Brian was a great salesman. Informative and not too pushy. Made good recommendations and moved us through the process very efficiently. He was knowledgeable about the vehicle and answered our questions. Will Kreuger helped with the financing and we were pleased with both. More
Excellent Our salesman was very helpful and called us to let us know when a vehicle of interest came into the dealership. He was not pushy, and allowed us to h Our salesman was very helpful and called us to let us know when a vehicle of interest came into the dealership. He was not pushy, and allowed us to have time to look and consider all of our options. We appreciated that he did not call us consistently to see when we were going to purchase a van. More
They did an awesome job and speedy I had my old car in the shop and was given a Toyota to drive by Entrerprise Rental Service, and we dorve the Rave 4 around for a few days, and when we I had my old car in the shop and was given a Toyota to drive by Entrerprise Rental Service, and we dorve the Rave 4 around for a few days, and when we picked up our own car and returned the rental, we drove straight to Metro Toyota and bought our very own Rave4. Our experience with Metro Toyota on our second leased Rave4 , has been just wonderful with the exception of a recall on our 2015 for the power steering. We love our Rave 4 and it will be the only car for us. Jon Griffith the business manager just Great, and our salesperson Kathy Yoder were both great, and made us feel at home, with their friendly service. They both went out of their way to make it all come together in a speedy time, and We couldn't be more happier with our new 2015 Toyota Rave4. We will never shop any where else for our next car. Thank you Metro Toyota, of Kalamazoo, Michigan. More
Best dealership I have ever been to! I love Metro Toyota and I am now a forever customer! I will send everyone I know there to purchase a vehicle. The people I worked with went above and I love Metro Toyota and I am now a forever customer! I will send everyone I know there to purchase a vehicle. The people I worked with went above and beyond to help me with the purchase of my 2011 Camry. They were very helpful and wanted to do what was best for me. The process for buying my vehicle was quick and easy. I love the no pressure environment. Thank you for letting me be part of the Metro Toyota family! More
Saving me from the nightmare. Ken Karakula went above and beyond what any sales person should have to do and I am thankful for that. While living in Kalamazoo, Metro Toyota was th Ken Karakula went above and beyond what any sales person should have to do and I am thankful for that. While living in Kalamazoo, Metro Toyota was there for all my service needs with my 1998 RAV4, but as my family grew we decided to trade it into Metro for a 2005 Sienna. Both cars ran beautifully and never had any problems with either of them. Loved them both! Once again it was time for a change, my family sadly became smaller and the minivan was no longer needed. I figured that all dealerships were the same and since I had moved, I went to another dealership. But it wasn’t the same and in the end the car that I purchased had to be returned due to a non reversible error on their part. I called Metro Toyota to see what could be done and Ken Karakula answered the phone. He reassured me that it was all going to work out just fine, he checked in on me over the long weekend while waiting for paperwork to clear and dealt with my overstressed mind. On Monday, he put me in touch with Tony McAdam and the stress and fear finally began to lift. After test driving the 2012 Highlander, I knew that all the stress/grief was worth it. Will Krueger helped me with financing and was straight forward and honest about the loan. He did not attempt to include “hidden” costs and was very informative while explaining all my choices. Will was able to make me laugh and see the bright side of such a dark situation. Metro Toyota definitely works as a team and treated me like family. I would recommend Metro to all my friends and family. NOTICE: This communication may contain confidential information intended for the named recipient(s) only. If you received this by mistake, please destroy it and notify us of the error. Thank you. More
Made us feel like family. They were very friendly and did not make us feel pressured to buy something we did not want. Dan made us feel like we were part of his family. When we They were very friendly and did not make us feel pressured to buy something we did not want. Dan made us feel like we were part of his family. When we are looking for another new car we will definitely go back to Dan. More
I always get great help and everyone is very friendly! I have returned several times to work with Dan Taylor and Jon Griffith. I always get professional service with a smile! Every car I have purchased has I have returned several times to work with Dan Taylor and Jon Griffith. I always get professional service with a smile! Every car I have purchased has worked out well for me and my family. I have recommended them to others and will continue to do so. Much thanks for making what could be a very stressful time smooth and easy! More
Very helpful and reasonable Metro has a great service department. We have three Toyotas, probably because of Metro. We are very insistent on good service. Our sales person wa Metro has a great service department. We have three Toyotas, probably because of Metro. We are very insistent on good service. Our sales person was informative and helpful. Metro has always given us a great price. More