Metro Toyota

Great Srevice I was very pleased with the way I was treated in a very friendly matter with everyone you meet, very please with the service, will recommend. Happy wi I was very pleased with the way I was treated in a very friendly matter with everyone you meet, very please with the service, will recommend. Happy with the 4 runner we bought. More

Our Second Purchase from Metro --Another Great Experience! We purchased a Toyota Sienna from Metro over 11 years ago and had a very good experience then and over all the successive years we had our vehicle ser We purchased a Toyota Sienna from Metro over 11 years ago and had a very good experience then and over all the successive years we had our vehicle serviced with them. After selling our van to a family member this past fall, we weren't necessarily looking to purchase a Toyota again. Keeping all our options open, we test drove vehicles at other dealerships. However, when we tested out the RAV 4, we were in love again with the product. Both Jordan Simpson and Jon Griffith made the experience such a good one from the start that we drove away with our new (used) vehicle only hours after the test drive. We couldn't be more pleased. More

Personalized Service Ken Karakula makes it a point to help steer you in the direction he listens to and helps all along the way with each step needed to complete a transac Ken Karakula makes it a point to help steer you in the direction he listens to and helps all along the way with each step needed to complete a transaction. He makes sure he's covered all the bases and also makes sure you are completely satisfied with your decisions. A pleasure to work with such an upright and experienced gentleman through and through from start to finish and beyond. More

Unbelievably easy! This was a major decision for me to make on my own, and it could not have gone better. From being greeted at the door, to test driving, financing and This was a major decision for me to make on my own, and it could not have gone better. From being greeted at the door, to test driving, financing and driving off the lot, everything went smoothly. Ken willingly answered my questions and made me very comfortable. Best car buying experience I have ever had in 40+ years. Thanks too, to my family who referred me here. More

Great customer service at Metro! We have recently purchased a used 4 Runner from Tedd Shipp at Metro. Tedd handled things very professionally and we had a smooth and quick transacti We have recently purchased a used 4 Runner from Tedd Shipp at Metro. Tedd handled things very professionally and we had a smooth and quick transaction of purchase. As we were making our decision and contemplating the best price to offer, .Tedd stepped back and didn't pressure us. He gave us time to think clearly about what we wanted to do. When we did present him with our offer and conditions of a sale, he agreed with everything that we wanted done to the car and came very, very close to the price we wanted. It has been a couple of months since our purchase. We have waited until now to write a review because we wanted to see how we were treated if there were things to address after all were signed and sealed and the purchase had been made. We were indeed treated with the same respect, concern and loyalty as during the purchasing process. All of our expectations have been met and addressed. Tedd went over and above to make sure we were happy. More

Bought a car that we found online. We spent most of the afternoon with Bill. Test drove two cars. Had an enjoyable time talking history and sports, which he and my husband are greatly i We spent most of the afternoon with Bill. Test drove two cars. Had an enjoyable time talking history and sports, which he and my husband are greatly interested in. Bill was very personable and allowed us ample time to make our decision, which we greatly appreciated. Then we enjoyed very much talking with Jon while he prepared the paperwork for our purchase. We talked a great deal about baseball, which we are all very passionate about. We discovered that, through baseball, we had many people in common. All in all, we had a great afternoon doing something that we don't normally enjoy. More

comfortable Ken and Jon were very helpful. Our experience in looking for a used car was very pleasant . The first car we drove was perfect. It ran great, looked Ken and Jon were very helpful. Our experience in looking for a used car was very pleasant . The first car we drove was perfect. It ran great, looked great, was very clean and there was no pressure from anyone. They made buy a car very easy and enjoyable. More

Excellent buying experience This was my first experience with Metro Toyota of Kalamazoo but they came highly recommended by both my mother and father who have purchased both new This was my first experience with Metro Toyota of Kalamazoo but they came highly recommended by both my mother and father who have purchased both new and used vehicles from Metro. My wife and I live a couple of hours away in Adrian Mi and we purchased a slightly used 2014 Toyota RAV 4 from Ken Karakula. Ken and Will Krueger in finance made the whole process very easy and smooth for my wife and I. We will definitely recommend Metro Toyota to our friends and when it comes time for us to purchase another vehicle we will look to Metro Toyota of Kalamazoo first. More