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Metro Toyota

Kalamazoo, MI

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1,562 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

October 16, 2014

You'll like how you're treated at Metro Toyota! Can't beat Metro Toyota for their customer satisfaction. Their service dept. is top drawer and the sales staff is very good. Been coming to Metro si More

by rankb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Peterson, Tony Leeks
Oct 17, 2014 -

Metro Toyota responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions about your vehicle. Warm Regards, Lauren Smead 269-372-8454

October 15, 2014

Willing to help in price and fixing scratches etc. Great experience with everyone in the used car division and financial department. Dan Taylor was great. Friendly and helpful. We never felt pressur More

by sham moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Oct 16, 2014 -

Metro Toyota responded

Sham, we appreciate you for writing this positive feedback. Dan is dedicated in providing top quality service and we are ecstatic to hear that your experience reflected his dedication. We would love to work with you again in the future. Best Regards, Lauren Smead 269-372-8454

October 11, 2014

Great Car @ Great Price w/ Great Service I bought my 3rd car from Metro yesterday. Thanks Ken Karakula for working with me. I now have another dependable car for years to come. More

by rxweddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Oct 13, 2014 -

Metro Toyota responded

Thank you so much for taking the time to write this review. It is wonderful to hear that Ken was able to help you on your recent purchase. Please feel free to contact us if you have any questions about your vehicle. Warm Regards, Lauren Smead 269-372-8454

October 10, 2014

Happy with Toyota Sienna I greatly appreciated the information without push; I knew what I wanted and Don Leitow made it happen. I purchased a mobilty van with full warranty More

by Eva Kendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
Oct 13, 2014 -

Metro Toyota responded

Eva, we appreciate the time it took for you to share us your feedback. Don is great with people and focuses on the needs of our customers. I am pleased to hear that he was able to assist you on your purchase and that you were impressed with the service that you have received from him. We look forward to working with you again in the future. Best Regards, Lauren Smead 269-372-8454

October 04, 2014

Excellent sales people who really listened to me I worked with Jordon Simpson and Jon Griffith. They both paid attention to me and listened to my list of wants and needs with a used car. As a woman More

by lLisa Kenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Oct 06, 2014 -

Metro Toyota responded

Thanks for dropping by to leave this great review, Ilisa! I'm so happy to hear you received top-notch service from Jordon and Jon, and I hope that you are enjoying your new car! We appreciate your business, and we look forward to serving you again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Best regards, Lauren Smead 269-372-8454

September 29, 2014

Amazing dealership! I am so pleased with my experience at Metro Toyota. All employees i encountered were very helpful and made my experience wonderful. Thank you Tedd Shi More

by b2014s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp, Tony McAdam
Sep 30, 2014 -

Metro Toyota responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tedd, Will and the rest of the staff made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Lauren Smead 269-372-8454

September 23, 2014

New 2014 Toyota Camry My Fiancee and myself worked with Ken Karakula and Will Krueger when purchasing my new Toyota Camry. Ken Karakula was very easy to work with and provi More

by jarodp3390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr
Sep 24, 2014 -

Metro Toyota responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Ken and Will provided you with knowledgeable and pressure-free car-buying experience. I hope that you are enjoying your new Toyota Camry! It's fantastic that we have earned your repeat business, and we look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Lauren Smead 269-372-8454

September 17, 2014

Very pleasant experience buying a used car I worked with Ken Karakula and Will Krueger on a purchase of a used car - picked it up today. Ken was very pleasant, polite, and professional. Never More

by GJCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr
Sep 18, 2014 -

Metro Toyota responded

Thanks so much for the nice review! Ken is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to Will as well. Congrats on your new car! We appreciate your business, and don't hesitate to contact us if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter for dealer news and specials. Best regards, Lauren Smead 269-372-8454

September 13, 2014

Courteous, willing to work with our requests, knowledgeable Ken Karakula has worked with our leases finding the best lease for our needs. Very knowledgeable with the make and models for the current year. Profe More

by jsnyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Sep 15, 2014 -

Metro Toyota responded

Jan, thank you for taking the time to write such a great review! Ken is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. I'll be sure to pass along your kind remarks to John as well. Congrats on your new car! We appreciate the recommendation, and let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Lauren Smead 269-372-8454

September 11, 2014

New Toyota Camery 2014.5 Worked with Keith DeBoer, Dale Pominville, and Jon Griffith. Exceptional interactions. We felt everyone was knowledgeable, courteous, and professiona More

by cwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Dale Pominville, Jon Griffith
Sep 12, 2014 -

Metro Toyota responded

Thanks for dropping by to leave this great review! I'm so happy to hear you received top-notch service from our sales team, and I hope that you are enjoying your new car! I'll be sure to pass along your compliments to Keith, Dale, and Jon as well. It's fantastic that we have earned your repeat business, and we look forward to serving you again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Best regards, Lauren Smead 269-372-8454

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