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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

June 12, 2014

Our new car! We found each and every person we came in contact with to friendly, helpful, and truly put every effort into completing a new car deal. We would re More

by laurel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jun 13, 2014 -

Metro Toyota responded

Laurel, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to Ken as well. Congrats on your new car! Thank you for your recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Lauren Smead 269-372-8454

May 31, 2014

Good Deal and Service I live about 1 hour 20 minutes from this dealer but I contacted them because their website showed the best price for the Camry Hybrid I was looking fo More

by greendriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp
Jun 02, 2014 -

Metro Toyota responded

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Tedd and Will are a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new Camry Hybrid! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Lauren Smead 269-372-8454

May 30, 2014

Camry Purchase Salesperson (Bill Naylor) was very helpful in my Camry purchase. I was looking at several vehicles including used and new. When inquiring about variou More

by ferrisstandiford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith
Jun 02, 2014 -

Metro Toyota responded

Thanks so much for the nice review! Bill is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him and to Jon as well. I hope that you are enjoying your new Camry! Please don't hesitate to contact us if there's anything else we can do for you! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Best regards, Lauren Smead 269-372-8454

May 30, 2014

Great Experience Always a pleasure dealing with the staff because they are friendly and not high pressure. They willing to do their best finding the right vehicle for More

by falconfun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Jun 02, 2014 -

Metro Toyota responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Lauren Smead 269-372-8454

May 29, 2014

Experience with Metro Toyota I was referred to Ken to look at a used vehicle. I was very pleased with his help in the purchase of a used Rav4 - I have had possession of the vehic More

by scellison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
May 30, 2014 -

Metro Toyota responded

Thanks so much for the nice review! Ken is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him and to Jon as well. Congrats on your new car! Please don't hesitate to contact us if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter for dealer news and specials. Best regards, Lauren Smead 269-372-8454

May 25, 2014

Sales & Service The last two times we have needed routine service, we had Mary Peterson as our service rep. Mary did a through job of going over the required maintena More

by jhpyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith, Mary Peterson
May 27, 2014 -

Metro Toyota responded

James, thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch customer service, and I’m thrilled this commitment has been made evident to you during your many visits. I'll be sure to pass along your compliments to Mary, Jordan and to Jon as well. I hope that you are enjoying your new Toyota Prius! We greatly appreciate your loyalty to our dealership and keep us updated if there’s anything else we can do for you! Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Lauren Smead 269-372-8454

May 20, 2014

Great Car buying experience Ken really helped me out and went the extra mile to pull together the financing I needed. Best car buying experience I've had in my life. Thanks so mu More

by stolin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
May 21, 2014 -

Metro Toyota responded

Thanks so much for the nice review and congrats on your new car! Ken is a key component of our team and it is great to hear that he was able to provide you with the best car-buying experience ever! I'll be sure to pass along your compliments to him. If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Lauren Smead 269-372-8454

May 16, 2014

New Lease for Toyota Corolla 2014 I had a Great Experience with my New Car Lease. Everyone was Very Friendly & Helpful. From the Receptionist, The Sales Person, the Financial Service More

by CSPCOROLLA2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Tom Farho
May 19, 2014 -

Metro Toyota responded

It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your compliments. Congrats on your newly leased Toyota Corolla 2014! We appreciate your business and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Lauren Smead 269-372-8454

May 15, 2014

great experience Tedd was excellent to work with. He went above and beyond to make sure my car buying experience was the best it could be. I am very happy with my pu More

by youngp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
May 16, 2014 -

Metro Toyota responded

Thanks so much for the nice review! Tedd is a key component of our team and it is great to hear that he was able to go above and beyond and provide you with the best experience ever. I'll be sure to pass along your compliments to him and to Jon as well. I hope that you are enjoying your new car! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Lauren Smead 269-372-8454

May 12, 2014

Bowman Impressed with the friendly professional service. These gentlemen made my car buying experience very pleasant. Would recommend all of them. I had a co More

by Bamagal3055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bowman, Chris Wertanen, Don Leitow, Jon Griffith
May 14, 2014 -

Metro Toyota responded

We appreciate your input, Bamagal. Glad to hear that you are consistently impressed with the service we offer here. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! Thank you for your recommendations as well and if there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Lauren Smead 269-372-8454

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