
Metro Toyota
Kalamazoo, MI

Filter Reviews by Keyword
By Type
Showing 1,562 reviews
Our new car! We found each and every person we came in contact with to friendly, helpful, and truly put every effort into completing a new car deal. We would re We found each and every person we came in contact with to friendly, helpful, and truly put every effort into completing a new car deal. We would recommend Ken, our salesperson, and this dealership to anyone who is thinking of trading vehicles. More
Good Deal and Service I live about 1 hour 20 minutes from this dealer but I contacted them because their website showed the best price for the Camry Hybrid I was looking fo I live about 1 hour 20 minutes from this dealer but I contacted them because their website showed the best price for the Camry Hybrid I was looking for. I contacted other dealers to see if they were able to beat Metro's offer, but none did. The customer service was good, too. Both Tedd and Will were very friendly and were not "pushy". Before I picked up the car I bought, a hail storm had made some small dings in the chrome strips around the windows. In an effort to save me the inconvenience of making another out-of-town trip to the dealer, they offered to send someone to my area to pick up the car when the parts come in, give me a loaner, take mine back to the dealer to replace the chrome strips (at no cost), and then drive my car back to me when ready. Tedd also made sure I knew all of the tricks available to get the best gas mileage out of the new car, which he knew was a priority for me. They followed up with me quickly when I contacted them as well. The car was great, too. Worth driving out of town to do business with. More
Camry Purchase Salesperson (Bill Naylor) was very helpful in my Camry purchase. I was looking at several vehicles including used and new. When inquiring about variou Salesperson (Bill Naylor) was very helpful in my Camry purchase. I was looking at several vehicles including used and new. When inquiring about various new vehicles I had looked up on the dealer website, Bill was very prepared when I came to look at the cars in person. The finance portion with Jon Griffith was very professional and efficient. More
Great Experience Always a pleasure dealing with the staff because they are friendly and not high pressure. They willing to do their best finding the right vehicle for Always a pleasure dealing with the staff because they are friendly and not high pressure. They willing to do their best finding the right vehicle for you at a price you can afford. More
Experience with Metro Toyota I was referred to Ken to look at a used vehicle. I was very pleased with his help in the purchase of a used Rav4 - I have had possession of the vehic I was referred to Ken to look at a used vehicle. I was very pleased with his help in the purchase of a used Rav4 - I have had possession of the vehicle for one day. Jon helped with the finance of the car and was attentive to every question that I had. Hopefully, I will not have any problems if something happens to go wrong. Thank you for all your help. More
Sales & Service The last two times we have needed routine service, we had Mary Peterson as our service rep. Mary did a through job of going over the required maintena The last two times we have needed routine service, we had Mary Peterson as our service rep. Mary did a through job of going over the required maintenance service on our 2012 Prius. The service was completed in a timely manner. The car is always returned clean and ready to go. 05/22/14 We purchased our 3rd Toyota Prius from Jordan Simpson. Jordan did an excellent job in assisting my wife and I in selecting the right model. Jordan is the type of sales person I like doing business with. Jordan has an excellent knowledge of the product. Jon Griffith did an excellent job of handling the closing paper work. He is very fast and efficient in closing and has a great personality. Metro Toyota has assembled a great team of professional and personable, sincere people!!! You Have My Business! James H Pyle More
Great Car buying experience Ken really helped me out and went the extra mile to pull together the financing I needed. Best car buying experience I've had in my life. Thanks so mu Ken really helped me out and went the extra mile to pull together the financing I needed. Best car buying experience I've had in my life. Thanks so much Ken! More
New Lease for Toyota Corolla 2014 I had a Great Experience with my New Car Lease. Everyone was Very Friendly & Helpful. From the Receptionist, The Sales Person, the Financial Service I had a Great Experience with my New Car Lease. Everyone was Very Friendly & Helpful. From the Receptionist, The Sales Person, the Financial Service Manager, as well as the Service Department Person. They answered all my Questions, they were Very Knowledgeable. I am A Very Satisfied Customer. More
great experience Tedd was excellent to work with. He went above and beyond to make sure my car buying experience was the best it could be. I am very happy with my pu Tedd was excellent to work with. He went above and beyond to make sure my car buying experience was the best it could be. I am very happy with my purchase and would recommend him to my friends and family. I spent a great deal of time with Tedd over the past couple of months during my car search and devoloped a level of trust which is very important for this type of purchase. Jon was a pleasure to work with as well. I did not work as closely with him, but he did a nice job as well. More
Bowman Impressed with the friendly professional service. These gentlemen made my car buying experience very pleasant. Would recommend all of them. I had a co Impressed with the friendly professional service. These gentlemen made my car buying experience very pleasant. Would recommend all of them. I had a concern after driving it for only 2 days @ when stopping at the dealership this morning it was addressed and an approval set up for tomorrow to get it checked out. More