
Metro Toyota
Kalamazoo, MI

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Review of Metro Toyota in Kalamazoo, MI My experience with Metro Toyota on Friday, May 9, 2014 was very positive. Bill Naylor leased me a 2014 Highlander; this is the third vehicle that I h My experience with Metro Toyota on Friday, May 9, 2014 was very positive. Bill Naylor leased me a 2014 Highlander; this is the third vehicle that I have leased through him. He was friendly, professional, extremely helpful, and very thorough. I would highly recommend Bill to sell anyone a vehicle and I have recommended him to others. Jon Griffith completed all of the paperwork and explained it and also did a very good job. He was thorough, direct, friendly. I'm very happy with how I was treated and they both did a great job. More
awsome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Been dealing with Don for years and when I came in looking for a truck he HOOKED me up!!! yes I was upside down but Don got with Jon and they took c Been dealing with Don for years and when I came in looking for a truck he HOOKED me up!!! yes I was upside down but Don got with Jon and they took cair of every thing.. Thank you so much!! Don and Jon are awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Locating a vehicle Ken did a fantastic job locating the vehicle for which we were looking. Each time a vehicle of interest came into the dealership he would make me awa Ken did a fantastic job locating the vehicle for which we were looking. Each time a vehicle of interest came into the dealership he would make me aware and he was able to narrow down exactly my interests. When the right one came in, he notified me and we were able to make the transaction quickly and seamlessly. He covered all the important aspects of the vehicle and made sure it was in Primo condition before turning it over to me. I am very pleased with the overall experience. Great Job Ken!! More
These guys are simply the best! We have purchased 2 vehicles from Don Leitow at Metro Toyota and I couldn't be more happy with every aspect of both purchases. Don worked with us to We have purchased 2 vehicles from Don Leitow at Metro Toyota and I couldn't be more happy with every aspect of both purchases. Don worked with us to get the vehicle we wanted at the price we wanted and then made sure every little thing was taken care of. The used cars are clean, well-maintained and the dealer takes care of every little detail that you might find while considering the purchase. On the 2003 Honda Accord Coupe that we purchased, we discovered that there was a leak in the right headlight. One phone call and the entire headlight module was replaced a few days later, totally free of charge. This was around a $500 repair. The service we received was nothing short of outstanding and it is obvious that customer satisfaction is very high on Metro Toyota's list. I would recommend Metro Toyota and Don Leitow to any one looking for a new or used car and Metro Toyota will always be my first (and probably only) stop when looking for a new car. More
Tedd Shipp is awesome! I had an amazing experience working with Tedd Shipp at Metro Toyota. Tedd listened to what I wanted/needed in a vehicle and got me exactly what I was I had an amazing experience working with Tedd Shipp at Metro Toyota. Tedd listened to what I wanted/needed in a vehicle and got me exactly what I was looking for. He put me in the perfect vehicle and at the right price. He is so energetic and loves what he does. He always had a smile on his face and made the whole experience very enjoyable. I would HIGHLY recommend Tedd Shipp and Metro Toyota to anyone looking for a new or used vehicle. Go and see him today! More
Metro Toyota - Always the best I have purchased several cars from MetroToyota over the past seven years. Each experience has been great, the latest one is no exception. Chris has I have purchased several cars from MetroToyota over the past seven years. Each experience has been great, the latest one is no exception. Chris has always helped me on the sales side. He is very knowledgeable about his inventory and gives me the facts so I can make an informed decision - he is very easy to work with. The Financial Manager, Jon, explains each document carefully and answers any questions I may have. They are the dealer for me! More
Excellent and helpful service Don Leitow was attentive to our specific needs and got in touch with us when a good match came on the lot. He went out of his way to make sure we got Don Leitow was attentive to our specific needs and got in touch with us when a good match came on the lot. He went out of his way to make sure we got a car we will be satisfied with and can afford. He's a straight arrow to work with and one we'll return to when we're in the market again. More
We had been looking for a vehicle for quite some time we wanted certain features and Ken was very patient with us and found just what we wanted even though it was a little more than we wanted to spend we fi wanted certain features and Ken was very patient with us and found just what we wanted even though it was a little more than we wanted to spend we finally decided to get it. And Will explained the finance part to us very thoroughly. More
Enjoy your new car. This was a very good experience. Don listened to my needs for a good used vehicle and helped me find just what I was looking for. He was not push me, This was a very good experience. Don listened to my needs for a good used vehicle and helped me find just what I was looking for. He was not push me, but was more than willing to answer questions. He also spent a lot of time explaining features of the car to me. It was nice to pick up the car with a full tank of gas. :) He called a few days after I brought the car home to see if everything was going well. Again offering to answer questions or help with anything. He was very helpful and I look forward to working with him again. More
The BEST EVER!! GREAT DEALS, SERVICE, & SALES. ALWAYS WILLING TO GO THE EXTRA MILE TO MAKE ME HAPPY! 4 VEHICALS SO FAR AND ALL HAVE BEEN ABOVE STANDARD AND QUALITY! I WILL CONTINUE TO BUY MY VEH ALWAYS WILLING TO GO THE EXTRA MILE TO MAKE ME HAPPY! 4 VEHICALS SO FAR AND ALL HAVE BEEN ABOVE STANDARD AND QUALITY! I WILL CONTINUE TO BUY MY VEHICALS BECAUSE THESE FOLK CARE!! More