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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

May 12, 2014

Review of Metro Toyota in Kalamazoo, MI My experience with Metro Toyota on Friday, May 9, 2014 was very positive. Bill Naylor leased me a 2014 Highlander; this is the third vehicle that I h More

by jfabry01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith
May 14, 2014 -

Metro Toyota responded

Thank you for the excellent review! It is great to know that our staff's excellent customer service has earned your continued patronage. Were glad to hear that Bill and Jon were of great help to you. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Thank you for your recommendations as well. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Lauren Smead 269-372-8454

May 10, 2014

awsome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Been dealing with Don for years and when I came in looking for a truck he HOOKED me up!!! yes I was upside down but Don got with Jon and they took c More

by tim9134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
May 12, 2014 -

Metro Toyota responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Don's consistent professionalism and great customer service has earned your repeat business. I'll be sure to pass along your compliments to him and to Jon as well. I hope you are continuing to enjoy your purchase with us. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers.  Best regards, Lauren Smead 269-372-8454

May 08, 2014

Locating a vehicle Ken did a fantastic job locating the vehicle for which we were looking. Each time a vehicle of interest came into the dealership he would make me awa More

by thom.dewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
May 09, 2014 -

Metro Toyota responded

Thom, thank you for taking the time to write such a great review! Ken is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service has produced another satisfied customer. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Lauren Smead 269-372-8454

April 29, 2014

These guys are simply the best! We have purchased 2 vehicles from Don Leitow at Metro Toyota and I couldn't be more happy with every aspect of both purchases. Don worked with us to More

by bshetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Will Krueger
Apr 30, 2014 -

Metro Toyota responded

Thank you for this review! Don take customer loyalty very seriously, and he will be happy to hear that you were very satisfied with your car-buying experience. Congrats on your new car! We appreciate your business and we look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Lauren Smead 269-372-8454

April 28, 2014

Tedd Shipp is awesome! I had an amazing experience working with Tedd Shipp at Metro Toyota. Tedd listened to what I wanted/needed in a vehicle and got me exactly what I was More

by ljbundt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Apr 29, 2014 -

Metro Toyota responded

Ij, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Tedd is a valuable member of our team and will be pleased to hear about your positive experience as well. I hope that you are enjoying your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Kind regards, Lauren Smead 269-372-8454

April 16, 2014

Metro Toyota - Always the best I have purchased several cars from MetroToyota over the past seven years. Each experience has been great, the latest one is no exception. Chris has More

by airfsu92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Jon Griffith
Apr 17, 2014 -

Metro Toyota responded

Thank you for this review! Chris and Jon take customer loyalty very seriously, and they will be happy to hear that you were very satisfied with your car-buying experience. We appreciate your business and we look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Lauren Smead 269-372-8454

April 14, 2014

Excellent and helpful service Don Leitow was attentive to our specific needs and got in touch with us when a good match came on the lot. He went out of his way to make sure we got More

by jmkej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow
Apr 15, 2014 -

Metro Toyota responded

Thank you for taking the time to share your experience, and congratulations on your new car! We're thrilled Don was great to work with and that his excellent customer service has made another satisfied customer! I'm very happy you feel great about your purchase and will return to purchase your next vehicle with us! Please don't hesitate to contact us if there's anything else we can do for you. Also, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Lauren Smead 269-372-8454

April 04, 2014

We had been looking for a vehicle for quite some time we wanted certain features and Ken was very patient with us and found just what we wanted even though it was a little more than we wanted to spend we fi More

by sugarray44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr, Tony McAdam
Apr 07, 2014 -

Metro Toyota responded

Thank you for taking the time to write such a great review! Ken is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words. Congrats on your new vehicle! I'll be certain to pass along your compliments to Will as well. Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Kind regards, Lauren Smead 269-372-8454

April 02, 2014

Enjoy your new car. This was a very good experience. Don listened to my needs for a good used vehicle and helped me find just what I was looking for. He was not push me, More

by warner4snwjaw44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
Apr 03, 2014 -

Metro Toyota responded

Thank you for taking the time to write such a great review! Don is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service has made another satisfied customer. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials Kind regards, Lauren Smead 269-372-8454

April 01, 2014

The BEST EVER!! GREAT DEALS, SERVICE, & SALES. ALWAYS WILLING TO GO THE EXTRA MILE TO MAKE ME HAPPY! 4 VEHICALS SO FAR AND ALL HAVE BEEN ABOVE STANDARD AND QUALITY! I WILL CONTINUE TO BUY MY VEH More

by HOOVERWARD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Apr 02, 2014 -

Metro Toyota responded

Thank you for your loyal business and for taking the time to write this marvelous review! It is great to hear that our team was able to provide you with a best experience ever and will continue to purchase your vehicles with us! We really appreciate this feedback, and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Also, visit us on Facebook and Twitter for dealer updates and specials. Best regards, Lauren Smead 269-372-8454

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