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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

December 20, 2012

Ended up with a great deal on a great car. I was not looking for this kind of car. I wanted an economy car. The situation was meant to be and Scott found me by a mistake. I had accidentally inquired More

by kpeffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z
Jan 16, 2013 -

Metro Toyota responded

Thanks for your business and the great review!

December 16, 2012

This is the second Toyota we have purchased with Dean Kepol's help. We returned to purchase with Dean again due to having had an excellent experience working with him the first time. Dean was again as More

by Winston Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol
Jan 16, 2013 -

Metro Toyota responded

Thanks for the great review and your return business! We're happy to hear your experience has been a good one with us and Dean. We look forward to seeing you again!

December 13, 2012

My Husband and I are picky to say the least! We have never trusted car sales men or women because we have been taken advantage of in the past. Tedd turned our attitude around and was honest, courteous, More

by Carrie Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tedd ship, Tedd Shipp
Jan 16, 2013 -

Metro Toyota responded

Thank you for the great review and your business! We are pleased to hear that Ted was able to change your perception of salesmen into a positive one! We look forward to working with you again!

December 13, 2012

We had a very pleasant experience working with John Culp. I realize that John has many responsibilities other than sales, but he focused solely on my wife and me to assure we were provided first class servic More

by GKCrankshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Culp
Jan 16, 2013 -

Metro Toyota responded

Thank you for the great review and your business!

Jan 16, 2013 -

Metro Toyota responded

Thank you for the great review and your business!

December 07, 2012

Ken was very helpful and explained all materials relating to my purchase of the 2008 Toyota Camry Solare SE. Because I'm a disabled driver, my needs are much different than the normal drivers'. My car need More

by shippat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jan 16, 2013 -

Metro Toyota responded

Thank you for your review. We are pleased to hear that Ken was able to find the right vehicle for you. We apologize for your frustration with the time it took to customize your vehicle. Your feedback is appreciated and we are working on making the corrections necessary to improve. Thank you again for your business. We look forward to working with you again!

December 05, 2012

No pressure sale. Ken is very knowledgable and helpful. I feel like we ended up with a affordable quality vehicle within our price range. I will plan to recommend Ken to others. More

by Dfilcek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jan 16, 2013 -

Metro Toyota responded

Thank you for your review! We pride ourselves on giving our customers a pressure free experience, and are pleased Ken was able to do that for you. Thank you again for your business and referrals.

Jan 16, 2013 -

Metro Toyota responded

Thank you for your review! We pride ourselves on giving our customers a pressure free experience, and are pleased Ken was able to do that for you. Thank you again for your business and referrals.

December 03, 2012

Metro Toyota and salesman Scott Zantjer are first-class! I take time with my car purchase decisions. Scott was always patient, professional and ready to serve. He addressed all my questions in a prompt mann More

by BradleyJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2012

Ken Karakula did a great job working with us to find just the right car for our budget and our family. I highly recommend them! More

by johnbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
November 25, 2012

We were so very pleased with our experience at Metro Toyota . Chris, Dan and Tedd in the used car part of the dealership couldn't have been more helpful in helping us select our new Avalon. They went ab More

by DeniseGlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Dan Taylor, Tedd Shipp
Nov 27, 2012 -

Metro Toyota responded

Thank you for the wonderful review! We're happy that Chris, Dan, and Tedd were able find the perfect car for you! Thank you again for the review and your business!

November 25, 2012

Metro Toyota provided an excellent customer experience for our vehicle purchase. Dan Taylor was excellent to work with. He was very accomodating, answered all of our questions and went out of his way to m More

by wmufan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Nov 27, 2012 -

Metro Toyota responded

Wow thanks for the great review! We're happy that Dan and Jon provided you with the best customer service! Thank you again for the review and your business!

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