
Metro Toyota
Kalamazoo, MI

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Ended up with a great deal on a great car. I was not looking for this kind of car. I wanted an economy car. The situation was meant to be and Scott found me by a mistake. I had accidentally inquired looking for this kind of car. I wanted an economy car. The situation was meant to be and Scott found me by a mistake. I had accidentally inquired for a brand new car on the internet. I happened to be in Kazoo when he called (I rarely ever go to Kazoo). At first not interested in this car. Thought it was way to nice for a 17 year old. The car is so nice. When I called back next day Scott still had the car. They were just putting the stickers on it. We got it just in the nick of time. More
This is the second Toyota we have purchased with Dean Kepol's help. We returned to purchase with Dean again due to having had an excellent experience working with him the first time. Dean was again as Kepol's help. We returned to purchase with Dean again due to having had an excellent experience working with him the first time. Dean was again as helpful in determining which Prius model would best fit our needs as he was when we purchased our Venza (see m1Venza entry). The dealership had several Prius models that we were able to test drive so we were able to know the differences and be comfortable with our final decision. Dean's no pressure sales approach is very appreciated and we will continue to be Dean's customers even though Metro Toyota is 80 miles from where we live. We highly recommend him to anyone looking for a Toyota. The dealership is neat, clean, and the staff is friendly. While we were briefly sitting in the lobby waiting for paperwork to be completed, other staff asked if there was anything they could do to help us. Another excellent purchasing experience. More
My Husband and I are picky to say the least! We have never trusted car sales men or women because we have been taken advantage of in the past. Tedd turned our attitude around and was honest, courteous, never trusted car sales men or women because we have been taken advantage of in the past. Tedd turned our attitude around and was honest, courteous, and professional! I have never felt more comfortable purchasing a vehicle :) I have many friends and family that already love Metro Toyota, their selection is full of reliable and sharp vehicles! The whole staff is friendly. Tedd Shipp has definitely gone above and beyond and will receive all of future business! Your number one Tedd and we appreciate all you have done for us! Sincerely, Andre & Carrie More
We had a very pleasant experience working with John Culp. I realize that John has many responsibilities other than sales, but he focused solely on my wife and me to assure we were provided first class servic I realize that John has many responsibilities other than sales, but he focused solely on my wife and me to assure we were provided first class service. John is a very personable fellow and certainly knows the sales business and specifically the Tacoma trucks. I will recommend John to my friends and colleagues. Additionally, Brian did a great job in convincing us to add the extended warranty to our new Tacoma! Thank You and Best Regards More
Ken was very helpful and explained all materials relating to my purchase of the 2008 Toyota Camry Solare SE. Because I'm a disabled driver, my needs are much different than the normal drivers'. My car need to my purchase of the 2008 Toyota Camry Solare SE. Because I'm a disabled driver, my needs are much different than the normal drivers'. My car needed to have hand controls installed. Ken took care of that and the sealant which I purchased. My only frustration in regards to my purchase was the amount of time it took to have the hand controls installed. Now, Ken was not the installer, however, I feel he should have been the person to stay on top of those that did the installation. It took longer than was promised and I had to call the installer to put a little pressure on them to complete the job as soon as posssible. I had been without a vehicle since August 19th, so, of course I was anxious to have my car. But overall, I'm satisfied with Ken and the others who helped in finalizing my purchase. I would do business with them in the future if I ever have the need for another vehicle. More
No pressure sale. Ken is very knowledgable and helpful. I feel like we ended up with a affordable quality vehicle within our price range. I will plan to recommend Ken to others. I feel like we ended up with a affordable quality vehicle within our price range. I will plan to recommend Ken to others. More
Metro Toyota and salesman Scott Zantjer are first-class! I take time with my car purchase decisions. Scott was always patient, professional and ready to serve. He addressed all my questions in a prompt mann I take time with my car purchase decisions. Scott was always patient, professional and ready to serve. He addressed all my questions in a prompt manner and he never made me feel rushed or pressured with my purchase. Many times Scott was busy assisting other customers when I'd stopped by for another test drive but he always made an effort to greet me and help as much as he could. Scott believes in the product he sells and he follows through with his commitments to his customers. If you’re looking for a new or used car I recommend you stop by Metro Toyota and ask for Scott Zantjer. You won’t regret it! More
We were so very pleased with our experience at Metro Toyota . Chris, Dan and Tedd in the used car part of the dealership couldn't have been more helpful in helping us select our new Avalon. They went ab Toyota . Chris, Dan and Tedd in the used car part of the dealership couldn't have been more helpful in helping us select our new Avalon. They went above and beyond in service. More
Metro Toyota provided an excellent customer experience for our vehicle purchase. Dan Taylor was excellent to work with. He was very accomodating, answered all of our questions and went out of his way to m for our vehicle purchase. Dan Taylor was excellent to work with. He was very accomodating, answered all of our questions and went out of his way to make the new vehicle purchase a very good experience. The vehicle selected met our needs exactly. The financial services aspect of the transaction also went well. All options were well explained to us by Jon Griffith, but we did not feel overly pressured to buy services we did not deem necessary. More