Metro Toyota

We stopped into Metro Toyota on Wed. 8/15/2012 with a small intention of just LOOKING at few new or used cars since we had been thinking of purchasing a new car for awhile now. Within a few moments a ver small intention of just LOOKING at few new or used cars since we had been thinking of purchasing a new car for awhile now. Within a few moments a very kind friendly man named Scott Zantjer approached us and asked if we needed any help or had any questions. We told him we liked a certain vehicle and he encouraged us to take this particular vehicle for a test drive! Long story short this was our lucky day to indeed purchase a new (used) 2012 Toyota Camry that we just love and are so grateful to have! With Scott's knowledge, integrity and kindness we just knew this was the car for us. We are writing today to thank him personally as he went over and above his duties in assisting us in this purchase, he basically had to teach us everything about the car and all of the fine & wonderful details and options it has. Since we have not had a new car in many years we were so LOST in all of the technology this fine car has to offer we were almost embarrassed at the level of courtesy and knowledge Scott gave to us in setting everything up for us, he basically had to show us how to drive the car or so it seems, he hooked up our cell numbers for the hands free driving & gave us a mini course on how to operate our new car. We were delighted to have Scott sell us this car and can not thank him enough for all that he did to assist us in learning how to operate everything this car has to offer. We would highly recommend Mr. Scott Zantjler to our friends & family in the future and send them into Metro Toyota to purchase their next new car. A very Satisfied Customer, Mr. & Mrs. Jim Arjmand 9349 South 12th Street Schoolcraft, MI. 49087 @69-532-2192 More

Ted was the most honest and kind, he gets you what you want and at the right price. You will be very happy working with him!! He listens to Your needs and produces. want and at the right price. You will be very happy working with him!! He listens to Your needs and produces. More

I love my new Toyota! Thanks to everyone at metro Toyota for being so friendly and helpful. This is a great place to buy a car. I've had such a great experience here. for being so friendly and helpful. This is a great place to buy a car. I've had such a great experience here. More

Everyone whom we worked with were honest, friendly and very helpful. They strived to work with us and give us the best deal in the process of buying our firt Toyota Prius. 1. Although the saleman, Ken very helpful. They strived to work with us and give us the best deal in the process of buying our firt Toyota Prius. 1. Although the saleman, Ken Karakula was extremely busy, he was very honest and up front about everything. He did not hide anything or high pressure us into buying the car. He gave us the freedom to talk over and pray about making the decision to purchase the car. When a large scratch showed up on the car when we came to finalize the purchase, both Ken and Chris the manager were appalled. They were quick to find the cause of the deep scratch and willing to make it right. 2. Chris Wertanen the sales manager was friendly and honest with us. He went out of his way to make the price as low as possible. He gave us the best trade in price he could for our Chrysler Town & Country. He gave us information on the prius that helped us in the decision process. 3. Joe Lawrence the financial services manager was very honest, friendly and helped us with the final process. He explained everything well and got help for questions he did not know. He made the paperwork easy and pleasant. We drove the Prius down to Indiana and back, about 220 miles, getting 52.6 mpg! We are extremely pleased! Thank you so much for, above all, the honesty in which your personnel displayed in the purchase of our 2010 Toyota Prius! We will be return customers and are extremely happy with our purchase and your dealership! We look forward to working with you again. Lawrence More

I had done my homework on what I was afer in a used vehicle. I knew what I was persuing was going to be hard to find and when a desirable unit came along it wouldn't stay on lot long. Salesman Ken Ka vehicle. I knew what I was persuing was going to be hard to find and when a desirable unit came along it wouldn't stay on lot long. Salesman Ken Karakula contacted me as soon as what I was after came in on a trade and unit was assessed by our independent shop the next day and sold. Know what customer was after and connecting appropriate car at an acceptable fair price...worked perfectly. More

we were at Metro for a return visit. This time we bought a new Highlander and we were very impressed with the service. Everyone we saw was very courteous and friendly and went out of their way to be helpfu a new Highlander and we were very impressed with the service. Everyone we saw was very courteous and friendly and went out of their way to be helpful. We have dealt with Ken Karakula for a number of vehicles and was our primary reason for returning to Toyota. Also the Toyota name comes with many great features, safety being a big factor and this time we neded a vehicle that could do some hauling. Service and knowledge at all levels was great also. Thank you More

This is the fifth Totota we have purchased and we will continue to purchase Toyotas. All of the employees at Metro Toyota are great. We always recommend them. continue to purchase Toyotas. All of the employees at Metro Toyota are great. We always recommend them. More

I am in Colorado and Don and Jon were both extremely helpful in getting the complicated deal done quickly. They sold me the truck of my dreams and gave me an incredibly fair price. Wonderful customer se helpful in getting the complicated deal done quickly. They sold me the truck of my dreams and gave me an incredibly fair price. Wonderful customer service, and they worked diligently over a period of a few days to make sure everything was taken care of. More

All persons contacted during this buying experience were friendly and courteous and helpful. I did not fell intimidated or uncomfortable at any time. My only wish is that they were located closer to where friendly and courteous and helpful. I did not fell intimidated or uncomfortable at any time. My only wish is that they were located closer to where I live which is 100 miles away--but they had the vehicle I was looking for and gave me a great deal. More