Metro Toyota

Ken was the ultimate salesperson. He knew his product, he explained everything clearly and concisely and he never resorted to any high pressure sales tactics. He wanted to know what it would take to earn our explained everything clearly and concisely and he never resorted to any high pressure sales tactics. He wanted to know what it would take to earn our business. After the sale we had a few issues and he personally took care of all the issues but two. He made arrangements for those issues to be resolved and will provide us with a loaner car while they are being performed. I would highly recommend Ken for any used car needs. More

I would recommend your dealership to others. My experience has been minimal as I just purchased the vehicle. You came hghly recommeded from my mom. So far I like the Toyota Rav4 very much and bel experience has been minimal as I just purchased the vehicle. You came hghly recommeded from my mom. So far I like the Toyota Rav4 very much and believe I will really like it come witer time! More

We were looking for a specific car and that vehicle showed up on the Metro website. We contacted Don immediately and he was extremely helpful and assured us that it would be held until we arrived from showed up on the Metro website. We contacted Don immediately and he was extremely helpful and assured us that it would be held until we arrived from out of town to look at it. The vehicle was exactly as he described and the purchase process went very smoothly. Both Don & Jon are a pleasure to work with! More

I have bought cars from this dealership before and have been very pleased. This time was no exception. The salesman, Ken, went out of his way to find exactly what I was looking for and John was very quick been very pleased. This time was no exception. The salesman, Ken, went out of his way to find exactly what I was looking for and John was very quick and helpful in the business office. I had talked to Ken on the phone and within an hour he called me back and said he had a car that would fit my needs. I drove to the dealership and approved of the car at once. I was done with the sale and all the paperwork within an hour. Ir was great. More

I have never been so well treated by a dealership. Bill Naylor is straight foward no pressue sales person who truly has your best interest at heart. I come back every time to METRO TOYOTA and Bill Naylor. Naylor is straight foward no pressue sales person who truly has your best interest at heart. I come back every time to METRO TOYOTA and Bill Naylor. If I could give 10 stars I would. When it was time to complete the paperwork on our new Prius purchase, Joe Lawrence was fantastic explained everything had all the paperwork in order and made the experience a breeze. I am going to the buy my 3rd vehicle from them shortly and would highly recommend Bill Naylor and METRO Toyota. More

Ken is great to work with, this is the third car we've purchased from him and we will go back again. He's open, friendly and makes a great effort to completely answer any questions put to him purchased from him and we will go back again. He's open, friendly and makes a great effort to completely answer any questions put to him More

This is the third vehicle we have bought from Metro Toyota, and we wouldn't go anywhere else. Over the past two decades, they have been our number one choice. Excellent customer service, they are not p Toyota, and we wouldn't go anywhere else. Over the past two decades, they have been our number one choice. Excellent customer service, they are not pushy salesmen, but rather consultative salesmen. They are knowledgeable of their cars, and really work with you to get the accessories you want for your car. Plus they gave us a coupon book that knocked our socks off. Thanks Tedd & Jon, it was great doing business with you. We will be back for our next purchase. Angel & Nathan Shain More

The salesman, Don Leitow, was very helpful. We told him what we were looking for and he never tried to push into more than we could afford. Whenever he found something that he thought would fit our needs h what we were looking for and he never tried to push into more than we could afford. Whenever he found something that he thought would fit our needs he let us know. He was very helpful throughout the deal, making sure that our interests were served. The finance guy, Jon Griffith, was also very thorough, efficient, friendly and, again, never tried to push us into getting more. Both men were sincerely friendly and made our buying experience a very positive one. More

Ken Karakula recently sold us a Camry Hybrid. Ken knows his cars and does an excellent job of telling you of all of the features of your car. He made buying the car non stressful situation. Jon Griffith d his cars and does an excellent job of telling you of all of the features of your car. He made buying the car non stressful situation. Jon Griffith did a great job of going over the financial aspects of out buying the car. He knows his business and we felt very comfortable when dealing with him. Diane and Joe Kincaid More

My wife and I recently purchased a certified pre-owned 2010 RAV4 from Ken Karakula at Metro Toyota. He was great!! He made the process effortless. Ken's experience, helpfulness and friendliness are imp 2010 RAV4 from Ken Karakula at Metro Toyota. He was great!! He made the process effortless. Ken's experience, helpfulness and friendliness are impeccable. The vehicle is everything we hoped it to be and more. The service department is incredibly organized and efficient. You're in and out before you know it. I would definitely recommend Ken and Metro Toyota to anyone thinking about purchasing a new vehicle! Jeff and Diane Spruit Otsego, Michigan More