
Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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This is the fifth Totota we have purchased and we will continue to purchase Toyotas. All of the employees at Metro Toyota are great. We always recommend them. continue to purchase Toyotas. All of the employees at Metro Toyota are great. We always recommend them. More
I am in Colorado and Don and Jon were both extremely helpful in getting the complicated deal done quickly. They sold me the truck of my dreams and gave me an incredibly fair price. Wonderful customer se helpful in getting the complicated deal done quickly. They sold me the truck of my dreams and gave me an incredibly fair price. Wonderful customer service, and they worked diligently over a period of a few days to make sure everything was taken care of. More
All persons contacted during this buying experience were friendly and courteous and helpful. I did not fell intimidated or uncomfortable at any time. My only wish is that they were located closer to where friendly and courteous and helpful. I did not fell intimidated or uncomfortable at any time. My only wish is that they were located closer to where I live which is 100 miles away--but they had the vehicle I was looking for and gave me a great deal. More
Ken was the ultimate salesperson. He knew his product, he explained everything clearly and concisely and he never resorted to any high pressure sales tactics. He wanted to know what it would take to earn our explained everything clearly and concisely and he never resorted to any high pressure sales tactics. He wanted to know what it would take to earn our business. After the sale we had a few issues and he personally took care of all the issues but two. He made arrangements for those issues to be resolved and will provide us with a loaner car while they are being performed. I would highly recommend Ken for any used car needs. More
I would recommend your dealership to others. My experience has been minimal as I just purchased the vehicle. You came hghly recommeded from my mom. So far I like the Toyota Rav4 very much and bel experience has been minimal as I just purchased the vehicle. You came hghly recommeded from my mom. So far I like the Toyota Rav4 very much and believe I will really like it come witer time! More
We were looking for a specific car and that vehicle showed up on the Metro website. We contacted Don immediately and he was extremely helpful and assured us that it would be held until we arrived from showed up on the Metro website. We contacted Don immediately and he was extremely helpful and assured us that it would be held until we arrived from out of town to look at it. The vehicle was exactly as he described and the purchase process went very smoothly. Both Don & Jon are a pleasure to work with! More
I have bought cars from this dealership before and have been very pleased. This time was no exception. The salesman, Ken, went out of his way to find exactly what I was looking for and John was very quick been very pleased. This time was no exception. The salesman, Ken, went out of his way to find exactly what I was looking for and John was very quick and helpful in the business office. I had talked to Ken on the phone and within an hour he called me back and said he had a car that would fit my needs. I drove to the dealership and approved of the car at once. I was done with the sale and all the paperwork within an hour. Ir was great. More
I have never been so well treated by a dealership. Bill Naylor is straight foward no pressue sales person who truly has your best interest at heart. I come back every time to METRO TOYOTA and Bill Naylor. Naylor is straight foward no pressue sales person who truly has your best interest at heart. I come back every time to METRO TOYOTA and Bill Naylor. If I could give 10 stars I would. When it was time to complete the paperwork on our new Prius purchase, Joe Lawrence was fantastic explained everything had all the paperwork in order and made the experience a breeze. I am going to the buy my 3rd vehicle from them shortly and would highly recommend Bill Naylor and METRO Toyota. More
Ken is great to work with, this is the third car we've purchased from him and we will go back again. He's open, friendly and makes a great effort to completely answer any questions put to him purchased from him and we will go back again. He's open, friendly and makes a great effort to completely answer any questions put to him More
This is the third vehicle we have bought from Metro Toyota, and we wouldn't go anywhere else. Over the past two decades, they have been our number one choice. Excellent customer service, they are not p Toyota, and we wouldn't go anywhere else. Over the past two decades, they have been our number one choice. Excellent customer service, they are not pushy salesmen, but rather consultative salesmen. They are knowledgeable of their cars, and really work with you to get the accessories you want for your car. Plus they gave us a coupon book that knocked our socks off. Thanks Tedd & Jon, it was great doing business with you. We will be back for our next purchase. Angel & Nathan Shain More