Metro Toyota

Ted was very attentive to the needs in a car that I articulated. He kept me informed of the stock on hand and cars that would be available in the future. He was able to meet my needs in a vehicle, sm articulated. He kept me informed of the stock on hand and cars that would be available in the future. He was able to meet my needs in a vehicle, smoothed the way in the final closing process and delivered a car that met my work needs. More

My mother and I were looking to buy a used car curious about The Prius. After driving through the lot, we pulled over and asked if there were any used Prius' we could see. Ken was SO helpful in a very non about The Prius. After driving through the lot, we pulled over and asked if there were any used Prius' we could see. Ken was SO helpful in a very non-threatening, non-smarmy, non-used car salesman way. He was very knowledgeable about the cars their features and their prices. My mom and I both felt like he was trustworthy and honest. It took us less than an hour to decide to buy a car from Ken and we don't regret it! We give him all 5's because he earned them. More

Bill immediately seemed friendly, easy-going, and very genuine. We liked that we were able to take the test drives on our own so that we felt we could drive the minivans they way we actually drive and dis genuine. We liked that we were able to take the test drives on our own so that we felt we could drive the minivans they way we actually drive and discuss privately between us. We never felt any pressure even though we were deciding very slowly and meticulously. We felt very respected and everyone at the dealership was very welcoming of our small children. They had a glassed in play area so we could see our son while he entertained himself as we talked about the minivans. Jon was very friendly and efficient at getting us through the paperwork. He was patient and helpful in discussing additional warranty information. More

A very positive car shopping experience. I had not purchased a new car in over 10 years and was a little concerned about getting a good deal while avoiding the "hard sell." To my pleasant surprise, M purchased a new car in over 10 years and was a little concerned about getting a good deal while avoiding the "hard sell." To my pleasant surprise, Metro Toyota exceeded my expectations in terms of professionalism, value and care for the customer. The entire staff, especially Steve, Keith and "Ski," worked with me to get the car I wanted at a fair price. It's a great team at Metro and I look forward to continuing my business with them. More

Keith and Steve where very easy to work with. Steves delivery was very informative and understanding. Brendon was also very accomidating at check out. Thank-You for a great experiance. delivery was very informative and understanding. Brendon was also very accomidating at check out. Thank-You for a great experiance. More

I dealt with Ken before and he was very good. The only thing I missed was a car fax this time. Perhaps this car did not have one. He got the car I asked for after trying for a yes or no answer from anot thing I missed was a car fax this time. Perhaps this car did not have one. He got the car I asked for after trying for a yes or no answer from another person that wanted the same car and I closed the deal far faster than I thought I would. More

Years ago when I was in college, I leased a Camry from Metro Toyota. They were the only dealership in Kalamazoo that was willing to work with me considering my situation at the time. For this reason, I ca Metro Toyota. They were the only dealership in Kalamazoo that was willing to work with me considering my situation at the time. For this reason, I came back to Metro after having an accident that totaled my last vehicle. I first spoke with Tedd Shipp on the phone and was very pleased with how pleasant he was. When I came in for a test drive, he was so nice, so patient (with my children, especially), and listened to my expectations and needs. Even though I wasn't expecting to buy a vehicle that day, as I wanted to "shop around,"I am very pleased with my decision to buy another Camry! Tedd made sure I got the vehicle I wanted at a price that fit my budget! Thank you, Tedd, for getting me into a car that my family will enjoy for many, many years :) More

We have been dealing with Ken for several years and have always appreciated his honesty and friendliness when dealing with us. He takes the time to listen to what we are looking for and has always come up always appreciated his honesty and friendliness when dealing with us. He takes the time to listen to what we are looking for and has always come up with a solution for us in buying the vehicles that we want. I have recommended him to others when they are car shopping and will continue to do so in the future. Jon has handled the financing paperwork for us for the last 2 vehicles we have purchased and always looks for the best rate to help us save money. The financing paperwork is a cinch when Jon takes care of the process. More

Ken was very kind and patient. I never got the feeling that he was rushing me to make a decision and was very knowledgeable about the Toyota Prius I was buying. Overall this was a great experience. that he was rushing me to make a decision and was very knowledgeable about the Toyota Prius I was buying. Overall this was a great experience. More

Upon arrival at the dealership, we first spoke with Ken about the type of vehicle we were looking for. Ken was very knowledgeable and showed us several vehicles without pushing us either to a partictular about the type of vehicle we were looking for. Ken was very knowledgeable and showed us several vehicles without pushing us either to a partictular vehicle or trying to sell something that we were not interested in. I have been a car buyer for over 40 years and Ken would rank within the top three sales person one of which is still a personel friend for over 30 years. It is refreshing to deal with a person of Kens integrity and sincerity. It is a good feeling that after several days of closing that you still feel you made a good deal and not been taken advantage of. More