Metro Toyota

Great Experience Traded in a 20 year old Camry. Had not dealt with a dealer for 17 years, but Ken made the experience go very smoothly. I appreciated Ken's availabil Traded in a 20 year old Camry. Had not dealt with a dealer for 17 years, but Ken made the experience go very smoothly. I appreciated Ken's availability and help with my questions as the process of purchasing a car has really changed. I would definitely recommend this dealership and Ken to you if you are looking for a vehicle. I truly enjoy driving my 2016 RAV4. Thank you Ken and Metro staff. More

Best car shopping ever Tim is such a professional. He knows everything and all details about the car he’s talking about. I had a very good shopping experience at Metro Toyo Tim is such a professional. He knows everything and all details about the car he’s talking about. I had a very good shopping experience at Metro Toyota. More

Excellent service We have driven Toyota for the past 16 years and have been very pleased with our cars. Looking for new Toyota, and found the 2019 hatchback. It's shar We have driven Toyota for the past 16 years and have been very pleased with our cars. Looking for new Toyota, and found the 2019 hatchback. It's sharp looking and is really fun to drive. Terry Baker was great to work with. He really listened to what we wanted and made us a deal that worked for us. He was good at explaining any questions we had. Everyone else that we talked to there also was very friendly and helpful. Great place!! More

Great buying experience I was looking for a RAV4 Adventure with all the "bells & whistles" and a certain color. I could only find what I wanted in Kalamazoo which is 3hours f I was looking for a RAV4 Adventure with all the "bells & whistles" and a certain color. I could only find what I wanted in Kalamazoo which is 3hours from where I live. I got in contact with Tim through Costco's auto program and he helped me via email to get a head start on financing, install a roof rack on the car, and set up a time to test drive and check it out. This transaction was so smooth and stress less I don't know how it could have been better. I got a great rate on my financing, and I now drive an awesome new Toyota. I highly recommend Tim if you're looking for a new vehicle and want to have an excellent buying experience. More

Amazing service Once we first stepped into the store we were greeted with smiling faces. They help with whatever questions or concerns you have. They make you feel we Once we first stepped into the store we were greeted with smiling faces. They help with whatever questions or concerns you have. They make you feel welcomed and I highly recommend this dealership. More

Long history I’ve bought several vehicles through Ken & he always takes good care of me. He’s always my first call when shopping for a new or used vehicle. The fac I’ve bought several vehicles through Ken & he always takes good care of me. He’s always my first call when shopping for a new or used vehicle. The fact that I can trust him to look out for my best interest is the best reason why I’ll always recommend him. More

I forgot I was at a dealership. My experience working with Ryan was unlike anything I might have expected. We met on Monday three days before the 4th of July. By Wednesday we were wr My experience working with Ryan was unlike anything I might have expected. We met on Monday three days before the 4th of July. By Wednesday we were wrapping up my purchase of my first Toyota. It was fun, informative, and without any curveballs that might beset someone looking for a new car, dealer or no dealer. Metro Toyota is fortunate to have Ryan on as one of their team. He brings a youthful, disarming, almost innocent vigor to his work, combined with more than sufficient knowledge of the product. It's obvious he's happy doing what he's doing. And when he didn't have the answer, he humbly sought it from one of the more senior members of his staff. Ryan's commitment to customer service even extended to his going to bat for me when I unfortunately incurred an unwelcomed repair situation just days after purchasing my car. The tab? $250. And yet, Ryan advocated that even though the mantra "all sales are final" was staring us in the face, instead of ducking he went ahead and sought to broker some kind of resolution with one of his superiors. This suggested to me a post-sales commitment to customer service. They had my money, but he also wanted my trust. You can't teach, let alone train, someone to go the extra mile like that. You either have it in you, or you don't. Ryan clearly has it in him. More

Non-pushy Car Salesman When I didn't love anything the first stop, Blane encouraged me to wait until I found "the one" and contacted me when he had what he knew I was lookin When I didn't love anything the first stop, Blane encouraged me to wait until I found "the one" and contacted me when he had what he knew I was looking for. He didn't just want to make a sale, he wanted me to be truly happy with my new car. It was refreshing to have a salesman who didn't try to push a car on me that I was unsure about. He gave me the information I needed and let me make the choice that was best for me. More

Superb customer service and attention to detail! Ryan was everything I could have asked for in a sales associate. His encyclopedic knowledge of every Toyota model blew me away, ensuring I made the ri Ryan was everything I could have asked for in a sales associate. His encyclopedic knowledge of every Toyota model blew me away, ensuring I made the right decision based on my needs. He was patient in showing me every facet of my 4Runner - both pre and post sale. In addition Ryan was a pleasure to work with, truly going above and beyond your average sales rep. I will definitely be returning to purchase my next vehicle. Thank you!! More

Great sales staff and dealership. We have purchased a number of vehicles through Ken Karakula and he has always worked hard to get us what we are looking for. He’s the best and Metro’s We have purchased a number of vehicles through Ken Karakula and he has always worked hard to get us what we are looking for. He’s the best and Metro’s service folks are top notch too. More