
Metro Toyota
Kalamazoo, MI

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very satisfied Very pleased with purchase. The wait was a little long. The waiting area could use a few more amenities, eg. vending machines, popcorn, charging ports Very pleased with purchase. The wait was a little long. The waiting area could use a few more amenities, eg. vending machines, popcorn, charging ports for cell phones and iPads. More
Excellent Tim was very helpful and friendly. I would come back again. He explained how to use the features. And was over all pleasant experience. And I would Tim was very helpful and friendly. I would come back again. He explained how to use the features. And was over all pleasant experience. And I would recommend him to anyone looking for a car. More
New Highlander! Ken Karakula is a great guy and very helpful to us as we did not know we would even purchase a Highlander. He called us in when a special Highlander Ken Karakula is a great guy and very helpful to us as we did not know we would even purchase a Highlander. He called us in when a special Highlander was brought in....a perfect match for us! Beautiful SUV.... More
Great Experience - Above and Beyond Expectations We purchased a used Lexus CT200H hybrid over the 4th of July holiday weekend. Ken was very patient with us and not "pushy" at all. His knowledge and e We purchased a used Lexus CT200H hybrid over the 4th of July holiday weekend. Ken was very patient with us and not "pushy" at all. His knowledge and experiences with owning hybrids made us feel very comfortable and confident in our purchase. Before leaving they gave the car a final wash and even put air in the tires on my sister's car that we drove to the dealership. I would highly recommend Ken and Metro Toyota to anyone in the future. More
Zeb Olsen, sales manager Zeb Olsen was exceptionally courteous, professional, and helpful throughout the process of my new car purchase! He went above and beyond before, du Zeb Olsen was exceptionally courteous, professional, and helpful throughout the process of my new car purchase! He went above and beyond before, during, and after the sale to make it a good experience. He helped ensure I recieved the best pricing and options for my vehicle. Zeb had the ability to personalize my sales experience ....which was the deciding factor in mychoice to purchase a Toyota vehicle, and why I chose to buy from Metro Toyota. More
Very Flexible! It was great working with Ryan and Metro Toyota. Ryan was easy to work with and treated me with the utmost respect. It was fun, informational, and rew It was great working with Ryan and Metro Toyota. Ryan was easy to work with and treated me with the utmost respect. It was fun, informational, and rewarding working with him. It was a bit tough working with the business manager. It was hard to get in touch with him at times and it was difficult to get him to go into detail. When I did speak with him though he was easy enough to work with that I let the "sweethearts" go unchecked. The employees all seemed to have a great relationship with each other and they thoroughly enjoyed their work. Ryan went above and beyond and drove to where I had to drop off my borrowed car. They all worked hard to make a usually an exhausting experience a pleasant one. Overall a great experience! More
Working for the Customer! I was looking for a car for my college-aged daughter. Don and Dan at Metro Toyota were so good about calling when they found a car in my price range. I was looking for a car for my college-aged daughter. Don and Dan at Metro Toyota were so good about calling when they found a car in my price range. They were not pushy, were very easy to work with, and I could tell they were working hard for the customer. More
Good dealer ever in Kalamazoo!!! I got the cool black camry because of him. It only took three days to get the perfect car for me. I am so satisfied with his service. Thank you again I got the cool black camry because of him. It only took three days to get the perfect car for me. I am so satisfied with his service. Thank you again Dean! More
Very friendly and knowledgeable about their cars. Ken was very helpful and pleasant to work with. We mentioned that we would need to install a hitch and crossbars to the RAV4, and he worked out a deal Ken was very helpful and pleasant to work with. We mentioned that we would need to install a hitch and crossbars to the RAV4, and he worked out a deal where they installed both for us. Would definitely recommend to others! More
Good experience with Terry B. and rest of Staff Terry, I appreciated your post purchase follow up call to confirm everything was going well. Thank you for your excellent service all the way through Terry, I appreciated your post purchase follow up call to confirm everything was going well. Thank you for your excellent service all the way through the search for & purchase process of our new RAV. It was an enjoyable experience due to your dedication to your customers. Thank you! JCulp More