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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

July 11, 2019

very satisfied Very pleased with purchase. The wait was a little long. The waiting area could use a few more amenities, eg. vending machines, popcorn, charging ports More

by Edward’s C-HR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Swinehart , Tim Robertson
July 11, 2019

Excellent Tim was very helpful and friendly. I would come back again. He explained how to use the features. And was over all pleasant experience. And I would More

by High landerweld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
July 11, 2019

New Highlander! Ken Karakula is a great guy and very helpful to us as we did not know we would even purchase a Highlander. He called us in when a special Highlander More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
July 08, 2019

Great Experience - Above and Beyond Expectations We purchased a used Lexus CT200H hybrid over the 4th of July holiday weekend. Ken was very patient with us and not "pushy" at all. His knowledge and e More

by JRees96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
July 07, 2019

Zeb Olsen, sales manager Zeb Olsen was exceptionally courteous, professional, and helpful throughout the process of my new car purchase! He went above and beyond before, du More

by PPVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Terry Baker
July 07, 2019

Very Flexible! It was great working with Ryan and Metro Toyota. Ryan was easy to work with and treated me with the utmost respect. It was fun, informational, and rew More

by akincaid708
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Ryan St. Clair
July 03, 2019

Working for the Customer! I was looking for a car for my college-aged daughter. Don and Dan at Metro Toyota were so good about calling when they found a car in my price range. More

by Parent of a College Student
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Dan Taylor, Jon Griffith
July 01, 2019

Good dealer ever in Kalamazoo!!! I got the cool black camry because of him. It only took three days to get the perfect car for me. I am so satisfied with his service. Thank you again More

by Jin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol
June 28, 2019

Very friendly and knowledgeable about their cars. Ken was very helpful and pleasant to work with. We mentioned that we would need to install a hitch and crossbars to the RAV4, and he worked out a deal More

by Larnerky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
June 17, 2019

Good experience with Terry B. and rest of Staff Terry, I appreciated your post purchase follow up call to confirm everything was going well. Thank you for your excellent service all the way through More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baker
Jun 27, 2019 -

Metro Toyota responded

Thank you for your purchase and your glaring review about Terry and your experience here at Metro Toyota. WE appreciate your purchase and taking the time to fill out the nice review. Best Regards, Team Metro

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