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Metro Toyota
Kalamazoo, MI
1,562 Reviews
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June 17, 2019
Excellent customer service and very personable. Tim was awesome to work with. Treated us with respect all the way through the buying experience along with the rest of the staff at metro Toyota. Th Tim was awesome to work with. Treated us with respect all the way through the buying experience along with the rest of the staff at metro Toyota. The process was smooth all the way through. More
by Gretsdad
Employees Worked With
Tim Robertson
June 15, 2019
Car buying made easy Our family has been dealing with Metro Toyota for several years. We have purchased other than Toyota on occasion, but always come back. Our purchasing Our family has been dealing with Metro Toyota for several years. We have purchased other than Toyota on occasion, but always come back. Our purchasing experiences with this Dealership are always superior to other dealerships. Their follow up and service are also excellent. We have made our last three purchases through Ryan St. Clair. Working with him has by far been our most enjoyable experience. He is very motivated, personable, knows the products, and does all he can to satisfy the customer. Despite my wife's feeling that she wanted to replace her 2015 Forester with a new one, Ryan was able to sell her a 2019 RAV4 Hybrid with no pressure tactics. He even guided us in methods to reduce the cost! Look him up in the in the used car division at Metro. He sells new, also. More
by Dr. Greg
Employees Worked With
Ryan St. Clair
June 05, 2019
Raving about our RAV4 Tim Robertson was awesome right from the start. We were pretty particular about what we wanted in our 2019 RAV4 Hybrid and Tim located the exact one. Tim Robertson was awesome right from the start. We were pretty particular about what we wanted in our 2019 RAV4 Hybrid and Tim located the exact one. The entire experience was easy and with no pressure to sell us things we were not interested in. Gave us a fair price for our trade and once the vehicle came in we signed paperwork and picked up the vehicle in 1 short evening. Have never had such a smooth auto buying experience! Keep up the GREAT work! More
by The Perry's
Employees Worked With
Jon Griffith, Tim Robertson
June 04, 2019
great experience Ryan listened to what I was looking for, & presented several options, a very personable young man. He was never pushy & was very patient & knowledgeab Ryan listened to what I was looking for, & presented several options, a very personable young man. He was never pushy & was very patient & knowledgeable in answering any & all questions I threw at him. Once all the details were finaled and I was ready to drive away - he even synced up my phone for me! Thanks Ryan - I have not purchased a vehicle in almost 20 years and it was a great experience. More
by Barbi
Employees Worked With
Ryan St. Clair
May 31, 2019
Best car purchase ever! Ken helped us find and buy our perfect car. He had to move quickly as it had just arrived on the lot. Before we knew it, the car was beautiful and t Ken helped us find and buy our perfect car. He had to move quickly as it had just arrived on the lot. Before we knew it, the car was beautiful and the paperwork was finished. It was one step short of a miracle! I highly recommend Ken Karakula. He knows his Toyotas and made the purchase experience a pleasure. We wrapped up on a holiday weekend which demonstrates his dedication. More
by Barb
Employees Worked With
Ken Karakula Sr, Cory Wohlford
May 30, 2019
Outstanding Service Outstanding Service. Tom is awesome, honest and knowledgeable. Fair price. I would recommend Metro to friends and family. A pleasure doing business wi Outstanding Service. Tom is awesome, honest and knowledgeable. Fair price. I would recommend Metro to friends and family. A pleasure doing business with Metro Toyota. More
by Jm
Employees Worked With
Tom Farho, Cory Wohlford
May 25, 2019
Smooth Purchase Process - Great Car! Ken was easy to work with and answered all of my questions. The Scion XD that we purchased is a great car. Overall very happy with the experience. Ken was easy to work with and answered all of my questions. The Scion XD that we purchased is a great car. Overall very happy with the experience. More
by PizzaCars
Employees Worked With
Ken Karakula Sr, Jon Griffith
May 23, 2019
Service Department is Excellent Keith DeBoer, the Service Director, personally addressed a question we had about a repair and explained specifically what needed to be done and why. I Keith DeBoer, the Service Director, personally addressed a question we had about a repair and explained specifically what needed to be done and why. I walked away feeling the price for the service was more than fair. The facilities are so clean and nice it is always a pleasure getting service there. More
by Mark H.
Employees Worked With
Keith DeBoer
May 23, 2019
Terry Baker 1st Class Sales person Terry Listened to what we needed and then proceeded to find solutions. We had an unusual need or problem that needed to be solved At other places Terry Listened to what we needed and then proceeded to find solutions. We had an unusual need or problem that needed to be solved At other places and sales persons they all had this solution available. Only Terry thought of it and researched it and we bought a Siena. He worked to solve our problem. He is an excellent rep for Metro Toyota. More
by ZJK
Employees Worked With
Terry Baker
May 22, 2019
The way buying a car should be! Go see Tim Robertson at Metro Toyota! He made buying a car as easy as possible, answered all my questions, and was great to work with!! Also speci Go see Tim Robertson at Metro Toyota! He made buying a car as easy as possible, answered all my questions, and was great to work with!! Also special thanks to Cory and Zeb, I will refer customers your way and will be a repeat customer! More
by briansneed
Employees Worked With
Zeb Olsen, Tim Robertson, Cory Wohlford
