
Metro Toyota
Kalamazoo, MI

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Quick and easy Blane Kurzmann was a pleasure to deal with. Quick to respond and straight to the point. Traded my truck in and drove away with my dream truck! Blane Kurzmann was a pleasure to deal with. Quick to respond and straight to the point. Traded my truck in and drove away with my dream truck! More
Everyone was very helpful and knowledgable. Top notch staff, everyone works together to make car buying experience stress free. Ken was Great as always. My wife got the car of her dreams. Top notch staff, everyone works together to make car buying experience stress free. Ken was Great as always. My wife got the car of her dreams. More
Excellent Toyota Dealsership I've purchased two new Toyota vehicles from Metro and have been maintaining 4 cars with their service department. They are honest, attentive to custo I've purchased two new Toyota vehicles from Metro and have been maintaining 4 cars with their service department. They are honest, attentive to customer requests, and fair. When needed they have provided courtesy vehicles for maintenance requiring an extended time period. Both of my new car purchase experiences have been very positive. They are low pressure, no tricks and seriously want to give you the information you need for formulate your own decision. From test drives, customer education on features and options, to closing the sale, Metro Toyota has been very laid back and easy to deal with! Nobody likes buying a car, but when you need to, I give them my highest recommendation! More
Professional, trustworthy This was my second vehicle purchased from Ken Karakula at Metro. He is terrific to work with, very professional and trustworthy. If you are in need o This was my second vehicle purchased from Ken Karakula at Metro. He is terrific to work with, very professional and trustworthy. If you are in need of a new or 'new to you' car, go see him. More
Great service Dave made this transition into another vehicle easy and seamless. We would go back again and recommend to everyone. We are really liking our new highl Dave made this transition into another vehicle easy and seamless. We would go back again and recommend to everyone. We are really liking our new highlander. More
Smooth transaction Dave Gugle was very personable and accommodating to my needs. I was limited to my lunch hour to finalize my transaction. I test drove, negotiated pr Dave Gugle was very personable and accommodating to my needs. I was limited to my lunch hour to finalize my transaction. I test drove, negotiated price; they evaluated my trade-in, dealt with financing all during my lunch hour. The next day I came in during my lunch hour to sign the papers and pick up the car. Great experience all around. More
Professional Ken answered all our questions professionally and courteously. There is a lot of new technology on these cars and he explained things well and invited Ken answered all our questions professionally and courteously. There is a lot of new technology on these cars and he explained things well and invited us to call or stop in if we have anymore questions. More
Tim selling with class Tim let me pick out the truck. Sold it to me with no pressure. And gave me fair price for my trade in. That is a class act in my book Tim let me pick out the truck. Sold it to me with no pressure. And gave me fair price for my trade in. That is a class act in my book More
Amazing experience from start to finish When we first went to Metro Toyota we were greeted by Tom when we arrived on the lot, and then were approached by Ryan since he knew my wife and went When we first went to Metro Toyota we were greeted by Tom when we arrived on the lot, and then were approached by Ryan since he knew my wife and went to school with my sister in law. We went to browse and get some options as we were getting close in miles on our lease, and weren’t sure if we should buy our current vehicle or go with something different. We first test drove a Camry, and then a Lexus, which we really liked, however, by the time we ran numbers and got the application process started, another customer purchased it. We told Tom what we were interested in and then let him know what we wanted our monthly payment to be-over the rest of the weekend I started looking at reviews, used cars for sale, and knew that our best option was to go with a used Toyota or Lexus rather than to buy out our current vehicle. On Tuesday, I went back to Metro Toyota and spoke with Tom (who had an appointment to go to), but test drove some cars with Ryan, who did an amazing job explaining all of the features of the cars, as well as the pros and cons of all the different ones. By the time I left I settled on a 2016 Avalon Touring, and am in love with the car. We got all the bells and whistles you would get in a Lexus GS, but a lower price-never did either salesman push us toward a car simply because it was more expensive, they wanted my wife and I to get the right car for us. Her lease comes up in 18 months, and we both said without hesitation that we will be going back to Metro Toyota, because of the selection, reliability of their products, knowledgeable sales staff, and competitive pricing. If you’re in the market for a used vehicle, you cannot go wrong there, and I can not recommend Tom or Ryan enough! More
Awesome the second time around I had a great experience buying a car through David Gugle. I was then in an accident that left me without the car I had purchased out of bad luck. I w I had a great experience buying a car through David Gugle. I was then in an accident that left me without the car I had purchased out of bad luck. I went back to Dave again who had the same great attitude he had the first time around. He found a car in our price range quickly and was very punctual about getting me a car as quick as he could. He was awesome! More