
Metro Toyota
Kalamazoo, MI

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Tedd works hared to find us just what we are looking for. Tedd is always ready to help us find what we are looking for. He is easy to work with and extremely helpful in finding what we want. He makes the proc Tedd is always ready to help us find what we are looking for. He is easy to work with and extremely helpful in finding what we want. He makes the process simple and pressure free. We have bought several cars from him over the years and would recommend him to anyone looking for a car. More
Easy Transaction Tim was very helpful in selecting the truck I needed for my family. He was very professional and helped me navigate the apps on the vehicle and answe Tim was very helpful in selecting the truck I needed for my family. He was very professional and helped me navigate the apps on the vehicle and answered questions thoroughly. More
First Class and efficent from the Top Down! I cannot complain about a single thing! I love my Sequoia! We have bought many preowned vehicles in the last 10 years from the Used Car Department. I cannot complain about a single thing! I love my Sequoia! We have bought many preowned vehicles in the last 10 years from the Used Car Department. They are great after the sale as well! Metro did everything I could of asked for. More
Very rewarding Ken has helped my family numerous times get cars there he was very professional this time and helping me get a car when I didn’t think it was possible Ken has helped my family numerous times get cars there he was very professional this time and helping me get a car when I didn’t think it was possible he worked with my planner and getting me this car very professional I was very happy with the service there at Metro Toyota I appreciate everything that can help me get my Camry I love my Camry I love driving it around my experience at Metro Toyota has been very rewarding Ken has been very professional with me I was standing.Ken thank you so much for all your help that you have done for me to over the past week More
We keep coming back Metro Toyota has always been very accommodating and professional with both service and sales. We are on our 7th or 8th car from MT and have also used Metro Toyota has always been very accommodating and professional with both service and sales. We are on our 7th or 8th car from MT and have also used the service department since 2002. We have bought both new and used, both Toyota and non Toyota; always had excellent responsive service. Thanks! Bob is still thinking about that new hybrid RAV4. Barb D More
The Family Touch At 52 years old I have purchased a good deal of vehicles in my lifetime. I have been treated very poorly by many so called “professional” car salesman At 52 years old I have purchased a good deal of vehicles in my lifetime. I have been treated very poorly by many so called “professional” car salesman from the big three auto industry. This time we wanted something different. This time we went to Toyota. We were met by Aaron. Mr. Pennock initially was able to contact us by answering our emails with pictures and videos and later via text message. The day we met him in person on the lot we were treated like family. He took the time to learn about our family and thank me for my military service. He told us about his family and all before placing us in a test drive and sending us out on the open road. No rush, no high pressure. Just a friend taking care of the new members of extended family. This is why we stayed and this is why we returned. Thank you Toyota. More
Fantastic experience! Alex was very professional, and knew exactly how to help us get a great reliable vehicle for an affordable price. I came in with a problem and left w Alex was very professional, and knew exactly how to help us get a great reliable vehicle for an affordable price. I came in with a problem and left with an easy solution! Thanks Alex, you are a true professional! More
Great experience My salesman, the manager and the loan coordinator in the finance department went above and beyond to ensure I felt confident and comfortable with my p My salesman, the manager and the loan coordinator in the finance department went above and beyond to ensure I felt confident and comfortable with my purchase. Dave my salesman sent me all the vehicle specs so I could review before I came in. Then spent time showing me all the features and answering all my questions. After talking with the manager, he knew it was a big purchase for me and thought it was a good idea for me to take the vehicle home for the night so I could be sure it was the right one for me. Corey in finance came in on his day off to finalize my loan so I could drive it home that day. These guys made it a great experience and I'm grateful... 👍👍 More
Terrific Dealership We have purchased many vehicles from Metro Toyota over the years and Ken Karakula has been the best guy to work with. He is knowledgeable, helpful, ve We have purchased many vehicles from Metro Toyota over the years and Ken Karakula has been the best guy to work with. He is knowledgeable, helpful, very accommodating, personable and fun to work with. He and Jon Griffith have made the most recent purchase of the Avalon Hybrid an expedient and pleasant experience. Jon explained all of the options for extended coverage and made the process of the purchase complete and painless. We have had all of the servicing done on the many Toyotas we have had in the past serviced at Metro and feel they are the best in the way we are treated and how they manage the servicing of our vehicles. More
What's a ukulele have to do with a new Toyota? I never thought I'd lease my first new car (a sassy black Camry SE!) from a harmonica and ukulele salesman 😉 John was the most humble, caring, and I never thought I'd lease my first new car (a sassy black Camry SE!) from a harmonica and ukulele salesman 😉 John was the most humble, caring, and passionate salesman I could have asked for to walk me through the journey of choosing a car that I loved at Metro Toyota. To meet someone who genuinely loves what they're selling and that's *why* they're selling it makes the whole process, well, way more fun! Even when I told John I wanted to go test out a car at another dealership, his faith in Toyota didn't waver. He made sure all of my questions were answered before I left...and knew he'd see me in an hour or less. What a great experience. Thank you John and everyone at Metro Toyota! More