Metro Toyota

Was a great experience Ryan was very helpful an I had a great experience dealing with him an the whole crew Ryan made me feel at home an listen to what I was asking for w Ryan was very helpful an I had a great experience dealing with him an the whole crew Ryan made me feel at home an listen to what I was asking for without being over bearing or pushy . More

Found what I wanted/ salesman and finance guy efficient I have driven Certified Toyotas for the past thirty years, usually to well over 200,000 miles. When my 2010 Sienna unexpectedly (and uncharacteristic I have driven Certified Toyotas for the past thirty years, usually to well over 200,000 miles. When my 2010 Sienna unexpectedly (and uncharacteristically) needed $4000 in service, I decided to buy a newer Certified Toyota instead. Newer models with relatively limited miles are hard to find! We drove over 90 minutes to Kalamazoo because they had three to choose from. Dave Gugle was our sales rep and he was very helpful and efficient. The car we had discussed on the phone was pulled up and ready for a test drive when we arrived. Financing with Jon Griffith went smoothly. Both gentlemen were friendly and knowledgeable. It took us longer to drive to Kalamazoo than it did to buy the car! More

Great experience and very helpful Everyone was helpful and friendly as we came in to buy a new car. Everything went so smoothly and just amazing customer service all around! Everyone was helpful and friendly as we came in to buy a new car. Everything went so smoothly and just amazing customer service all around! More

Purchase of Lexus is250 Aaron Pennock was our salesperson. He was great, as well as the Sales Manager Jordan! They really went out of their way to make sure we were happy wit Aaron Pennock was our salesperson. He was great, as well as the Sales Manager Jordan! They really went out of their way to make sure we were happy with our purchase as well as after we were all done. Aaron personally came and picked the car up from my place of work to take it in to get the paint protection and undercoating done that we purchased for the car! That’s what I call service!! More

excellent We have worked with Ken for many years and always recommend him to our family and friends who are interested in looking for a new car. We have worked with Ken for many years and always recommend him to our family and friends who are interested in looking for a new car. More

friendly and knowledgeable Ken was friendly and knowledgeable would recommend him. The car I picked out was very clean and had more options than I had on other cars. Ken was friendly and knowledgeable would recommend him. The car I picked out was very clean and had more options than I had on other cars. More

Helped me pull off a Christmas surprise! I've worked with Ken before and knew I would work with him again. When I decided to surprise my husband for Christmas, he made it happen in the blink I've worked with Ken before and knew I would work with him again. When I decided to surprise my husband for Christmas, he made it happen in the blink of an eye! It was like he was our Santa Claus. Thanks, again, Ken! And Metro Toyota always is friendly in the sales, finance, and service department. More

Great experience, great car!! Thank you Tim, for your expertise, kindness and assistance buying a wonderful car from a fantastic dealership! And Cory was excellent explaining the Thank you Tim, for your expertise, kindness and assistance buying a wonderful car from a fantastic dealership! And Cory was excellent explaining the financing. Overall it was an amazing experience! More

Torres Highlander XLE purchase Had a great experience working with Ryan. He was very knowledgeable about the vehicles we looked at. The new Highlander XLE has many new options and s Had a great experience working with Ryan. He was very knowledgeable about the vehicles we looked at. The new Highlander XLE has many new options and safety features, Ryan took the time and patience to explain and walk us through all of the them. The whole transaction went smooth and I would recommend Ryan to anyone looking for a new or used Toyota. The purchase process was over a few days of trying out a few vehicles and at no point did we fill rushed or pressured to buy. Ryan had new vehicles ready to test drive as requested. Jon Griffith in finance was also great to work with. He was very accommodating and efficient. More

Great Experience Dave at Metro Toyota was excellent and helped me purchase a car that is perfect for me! All staff was friendly and I appreciated the add on suggestion Dave at Metro Toyota was excellent and helped me purchase a car that is perfect for me! All staff was friendly and I appreciated the add on suggestions for my car. More