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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

December 12, 2018

Outstanding Experience Dave did a great job at finding the perfect vehicle for what I needed. His customer service is top notch and did a awesome job at explaining all the More

by Nnolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Dec 12, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us! Dave is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thanks again!

December 12, 2018

Great Customer Service Ken, Dave and Cory were all great to work with. I had reached out to Ken about a Tahoe they had on the lot. After my phone call Ken did not continue More

by Tahoe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Dave Gugle, Cory Wohlford
Dec 13, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us! We are pleased to hear you had such a great time with our team. We look forward to working with you again in the future. Thanks again for choosing Metro Toyota!

December 09, 2018

Awesome experience This is the second time we bought a use car from Ken. I trusted him in his honesty, professionalism, and his expertise. During our conversation we di More

by wiseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Dec 10, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us! Ken is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thank you for choosing Metro Toyota!

November 26, 2018

Friendly and efficient service! We knew what we were looking for when we arrived. Our salesman was very efficient and not at all pushy. After a test drive we decided we loved the v More

by satisfiedcust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Tim Robertson
Dec 03, 2018 -

Metro Toyota responded

Hearing that you had “a friendly and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

November 26, 2018

Glad I checkled out Metro in Kalamazoo Ryan was very helpful and kept us informed as to all the service that wold be done on our Tacoma prior to purchase. We drove an hour from our home bec More

by Linda h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Aaron Pennock, Ryan St. Clair
Dec 03, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Ryan and the team helped to make your experience such a positive one. Enjoy your new Tacoma!

November 26, 2018

Relaxed with no pressure Aaron worked hard trying to fit us into the car we were looking for. I feel we were treated fairly and without pressure to buy before we were ready. More

by Carguy, Joe1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
Dec 03, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota in Kalamazoo. We wish you safe travels in your new car and look forward to seeing you again soon!

November 23, 2018

Professional and attention to detail. Efficient Third car from this dealership and working with Ken. He takes care of all the details is prompt in communicating and is always easy to deal with. Get More

by Needham’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Dec 03, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our team. We will be sharing your feedback. Enjoy your new car and please come visit us again soon!

November 21, 2018

Great Salesman spent much time explaining options on vehicle. He was great working with..Helped a great deal getting options (trailer hitch, box cover, etc. More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Alex McNett
Nov 27, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota! We're so glad Alex and Tom were able to provide you with a great experience! Stop in and visit us again soon.

November 21, 2018

The perfect way to buy a new car It was a fun experience since I hadn't planned on buying a new car - I was just there to have my car serviced. Everyone was very helpful and it was th More

by Nola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Nov 27, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us and for choosing Metro Toyota! We look forward to serving you for many years to come.

November 21, 2018

5 Star dealership !!! Test drive went great and salesman’s explanation of options was very helpfull. Financing was fast and easy and getting you the best interest rate was More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett, Cory Wohlford
Dec 03, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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