
Metro Toyota
Kalamazoo, MI

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Really great experience! I have given a 5 star rating because the business manager and car salesmen I worked with were very nice, knowledgable and respectful. I would reccomen I have given a 5 star rating because the business manager and car salesmen I worked with were very nice, knowledgable and respectful. I would reccomend this dealership to others to buy their cars! I trust their judgement and will be returning! More
Very good customer service I have been going to Metro Toyota for years, and have never been disappointed. This was my first time working with Zach Niven I was treated extremely I have been going to Metro Toyota for years, and have never been disappointed. This was my first time working with Zach Niven I was treated extremely we’ll. I must say Metro and Zach went the extra mile and half for me. I have never been disappointed with the service department there. They are the ones I trust to take good care of my Toyota and me. Thank you Metro and Zach for job well done!! More
Dave came through for me again Worked with Dave before. Told him what I was looking for, and he found me the perfect car...again. Thanks Dave!! I'll be back. Worked with Dave before. Told him what I was looking for, and he found me the perfect car...again. Thanks Dave!! I'll be back. More
First Car & a Great Experience Had been looking for a car for over 5 months. Knew what I wanted, the price range but nothing was sticking or the dealers were very rude and not inter Had been looking for a car for over 5 months. Knew what I wanted, the price range but nothing was sticking or the dealers were very rude and not interested in talking to me (the person buying the car) but would only talk to my dad leaving me out of the conversation. Not here. Was SO appreciative of Dave talking to ME and reaching out to ME about models I had expressed interest in and not my father who was only there to help. Dave was very patient, enthusiastic and willing to answer questions without being the "pushy sales guy." Very personable and made the browsing and buying experience easy. Jon slowed down the financing part for me and explained everything in great detail (as I was a first time car buyer) I just wish he smiled a little more and seemed more enthusiastic about his job :) But overall everything was done and taken care of for me in a timely manner! More
A great place The staff was very friendly and helpful in pointing me in the right direction. I also appreciated the extra effort put in to work with my tight schedu The staff was very friendly and helpful in pointing me in the right direction. I also appreciated the extra effort put in to work with my tight schedule. More
Great purchasing experience Tim Robertson assisted me with purchasing my first Toyota and I was impressed with his professionalism. There was no pressure or sales tactics that I Tim Robertson assisted me with purchasing my first Toyota and I was impressed with his professionalism. There was no pressure or sales tactics that I have experienced at other dealerships. Tim was very friendly and knowledgeable about the vehicle I purchased. I would recommend Tim and the dealership to anyone. More
Bought a new car Ryan was very friendly and informative on the car I was looking to purchase.. He answered all my questions I asked. Made the transaction pleasant.Jon Ryan was very friendly and informative on the car I was looking to purchase.. He answered all my questions I asked. Made the transaction pleasant.Jon was very friendly and informative also.. Pleasant experience all around...Thank you.. More
Better than Seeyle by leaps and bounds Definitely recommend Metro and Ken to anyone looking for a vehicle over Seeyle. Whereas Seeyle came across as very rude, shady and attempting to force Definitely recommend Metro and Ken to anyone looking for a vehicle over Seeyle. Whereas Seeyle came across as very rude, shady and attempting to force a sale, Ken and the staff there at Metro were very polite, honest, and helpful with my purchase of a used 2018 Toyota Camry. More
Quick and Easy Purchase of my RAV4 David Gugle is awesome. I will recommend him to all my friends as his professionalism and easy to work with attitude will bring me back for my next p David Gugle is awesome. I will recommend him to all my friends as his professionalism and easy to work with attitude will bring me back for my next purchase. I told him what I wanted and he delivered on it and more. Thanks David. More
Easy purchase of 4th Toyota Just purchased our 3rd Highlander at Metro Toyota- process was facilitated by Dave Gugle who went out of his way to make the process easier Just purchased our 3rd Highlander at Metro Toyota- process was facilitated by Dave Gugle who went out of his way to make the process easier More