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Metro Toyota

Kalamazoo, MI

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rated
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

November 18, 2018

Really great experience! I have given a 5 star rating because the business manager and car salesmen I worked with were very nice, knowledgable and respectful. I would reccomen More

by MollyAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Pominville, Jon Griffith
Nov 19, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

November 16, 2018

Very good customer service I have been going to Metro Toyota for years, and have never been disappointed. This was my first time working with Zach Niven I was treated extremely More

by Janet08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Niven
Nov 19, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Zech helped to make your experience such a positive one.

November 16, 2018

Dave came through for me again Worked with Dave before. Told him what I was looking for, and he found me the perfect car...again. Thanks Dave!! I'll be back. More

by Happy New Toyota Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Dave Gugle
Nov 19, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Dave and the team will be thrilled to hear your feedback!

November 16, 2018

First Car & a Great Experience Had been looking for a car for over 5 months. Knew what I wanted, the price range but nothing was sticking or the dealers were very rude and not inter More

by k11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Dave Gugle
Nov 19, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Dave and Jon were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 15, 2018

A great place The staff was very friendly and helpful in pointing me in the right direction. I also appreciated the extra effort put in to work with my tight schedu More

by Colin05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Nov 19, 2018 -

Metro Toyota responded

Thank you for taking the time to share your experience with us and Metro Toyota. We look forward to serving you for many years to come!

November 13, 2018

Great purchasing experience Tim Robertson assisted me with purchasing my first Toyota and I was impressed with his professionalism. There was no pressure or sales tactics that I More

by MikeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson, Cory Wohlford
Nov 19, 2018 -

Metro Toyota responded

Hearing that you had “impressive” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

November 12, 2018

Bought a new car Ryan was very friendly and informative on the car I was looking to purchase.. He answered all my questions I asked. Made the transaction pleasant.Jon More

by Cardealdlh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Ryan St. Clair
Nov 19, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ryan. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

November 12, 2018

Better than Seeyle by leaps and bounds Definitely recommend Metro and Ken to anyone looking for a vehicle over Seeyle. Whereas Seeyle came across as very rude, shady and attempting to force More

by Jh91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Nov 19, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Camry. Our team will be thrilled to hear your feedback!

November 11, 2018

Quick and Easy Purchase of my RAV4 David Gugle is awesome. I will recommend him to all my friends as his professionalism and easy to work with attitude will bring me back for my next p More

by MetroToyotaFan
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Nov 12, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Dave helped to make your experience such a positive one. Enjoy your new car!

November 09, 2018

Easy purchase of 4th Toyota Just purchased our 3rd Highlander at Metro Toyota- process was facilitated by Dave Gugle who went out of his way to make the process easier More

by toyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Dave Gugle
Nov 12, 2018 -

Metro Toyota responded

Hearing that you had an easy experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your 3rd Highlander! We look forward to serving you for many years to come!

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