Metro Toyota

What a Wonderful experience. Tim was such a pleasure to work Knowledgable, Personable, Pleasant, Funny, Relatable. This is how I can describe Tim Robertson. A car buying experience I did enjoy. We had certain ca Knowledgable, Personable, Pleasant, Funny, Relatable. This is how I can describe Tim Robertson. A car buying experience I did enjoy. We had certain cars in mind knowing that we wanted to be able to haul a small trailer. But after looking at our options and discussing our concerns with Tim we decided on the RAV4. I am so Pleased with our choice. Thank you Tim for helping us! More

Friendly and non-pushy Metro Toyota took the time to ensure we were sure we wanted the car and the deals associated with the car instead of deciding for us that the car was Metro Toyota took the time to ensure we were sure we wanted the car and the deals associated with the car instead of deciding for us that the car was the right fit as well as all of the additional warranties. We will definitely be using this dealership for future car purchases. More

Great Experience I went in with that I wanted and had it. With my trade-in, finance went very smooth. All and out, it was a great experience. I went in with that I wanted and had it. With my trade-in, finance went very smooth. All and out, it was a great experience. More

Nice and Easy It was really great working with Ken and Metro Toyota. I've never driven anything remotely close to a Prius, and Ken did a great job of explaining the It was really great working with Ken and Metro Toyota. I've never driven anything remotely close to a Prius, and Ken did a great job of explaining the car's controls and components. Ken and Mike made the process of getting a new car much easier than I thought it would be. More

Good customer service Tim Robertson was always very responsive to my text messages and phone calls. He did a great job keeping me in the loop about how the processing of my Tim Robertson was always very responsive to my text messages and phone calls. He did a great job keeping me in the loop about how the processing of my paperwork was going. He also made sure I got the exact car I wanted. He's also a very funny guy, which made the process more enjoyable. I enjoyed my experience working with him and would recommend him to others! More

Top notch service Ryan was fast to respond to questions, listened to concerns, and made this experience as smooth as possible. He was very professional and relatable. H Ryan was fast to respond to questions, listened to concerns, and made this experience as smooth as possible. He was very professional and relatable. He exceeded my expectations when preparing the vehicle for my purchase, including getting a recall fixed and tire pressure sensors switched the morning of the sale. He was fun to talk with, and I wish him the best of luck at Metro Toyota. More

Very professional! My wife and I were very impressed with Ryan St. Clair and his excellent communication skills and vehicle knowledge. I met Ryan over two months ago wh My wife and I were very impressed with Ryan St. Clair and his excellent communication skills and vehicle knowledge. I met Ryan over two months ago when I stopped to view a 2011 Highlander for sale. Though we did not reach an agreement on that particular Highlander Ryan went out of his way to maintain communication with me in a search for just the 'right' previously owned Highlander for me! It is evident that Ryan St. Clair cares about his job and about his customers. He is clearly a consummate professional and his manner and demeanor set the benchmark for how sales representatives should present themselves. Ryan garners my highest recommendation and we plan on sending any and all referrals directly to him. An exceptional young man with stunning potential! Finally, I would like to also mention that Mike Disher was also a pleasure to work with during our sales wrap-up! We are pleased to be part of the Metro Toyota extended family! David and Beverly More

Ryan St. Clair was Professional, Knowledgeable, & Friendly! I typically purchase a three year old vehicle at a local car dealership or through Craigslist. Although I still purchased a three year old car, this t I typically purchase a three year old vehicle at a local car dealership or through Craigslist. Although I still purchased a three year old car, this time I wanted to get particular options, colors, and a hybrid. Since I had refined my search, there were no options available locally. I turned to the internet and Car Guru’s to expand the search to nationwide. I found the perfect car at Metro Toyota in Kalamazoo Michigan. I called to inquire about the car and Ryan St. Clair was there to assist. I was definitely in uncharted waters for me; buying a car over the internet seven states away. I have purchased approximately 10 cars in my life and Ryan put me at ease and this became the most stress free, pleasant, car buying experiences I have ever had. Ryan went above and beyond to answer my questions, with supplementing the on-line pictures with quick videos and pictures he took with his phone and then text to me. When it came time to agree on a purchase price, Ryan was reasonable, fair, and got the deal done quickly. When I picked up the car, again Ryan demonstrated his knowledge by explaining the complete operation of my Lexus, including all of the options, even though he works at a Toyota dealership. He was amazing. When I returned home and was going through the process of registering my car, Ryan was still there helping me get answers and information needed to complete the process. Ryan was the consummate professional throughout the entire car buying process. I will recommend and encourage my friends and family to purchase their next vehicle through Toyota Metro, Kalamazoo, MI and hope they would have the pleasure of working with Ryan St. Clair. More

Comfortable, professional, and timely. Metro Toyota had the vehicles we were interested in. The sales man had a great knowledge of the particular vehicle that we were looking for and offer Metro Toyota had the vehicles we were interested in. The sales man had a great knowledge of the particular vehicle that we were looking for and offered helpful comments regarding the differences between the various option packages that were available. In all, a better experience than we have ever had in the past when purchasing a vehicle. More

Great service, knowledgeable staff. Alex was very helpful and answered all of the questions I had. He was able to lay everything out in an easy and understandable way. Great service! Alex was very helpful and answered all of the questions I had. He was able to lay everything out in an easy and understandable way. Great service! More