Metro Toyota

Review of Ken Karakula Tis was my 2nd car I have purchased from Toyota plus one my wife has purchased. Ken was very good to speak to and knowledgeable of the cars. I have re Tis was my 2nd car I have purchased from Toyota plus one my wife has purchased. Ken was very good to speak to and knowledgeable of the cars. I have returned to see Ken four days since I bought the Rav4 and Ken, Mike and Adam were very friendly and helpful. I am sure out future cars will be Toyotas. More

Awesome service -Jennifer J. I had really enjoyable time picking out my RAV4. They didn't have the color I wanted on the lot, but they were able to get it for me. Which was great I had really enjoyable time picking out my RAV4. They didn't have the color I wanted on the lot, but they were able to get it for me. Which was great. I'm very satisfied with me purchase, they made it very easy for me. Everyone there is wonderful to work with and they took the time to go through all the options on the vehicle More

Super service Dan is very helpful and pleasant to deal with. All of my questions were answered promtly and with respect. He spoke with me even though my husband w Dan is very helpful and pleasant to deal with. All of my questions were answered promtly and with respect. He spoke with me even though my husband was with me, which is not always the case when you're female. Dan has a good sense of humor which worked well with my warped sense of humor. Best of all, I love my Sienna. More

Upfront and straight forward Overall it was a very pleasurable experience. As a previous sales and leasing manager from a competitor I understood the "ins and outs" of auto s Overall it was a very pleasurable experience. As a previous sales and leasing manager from a competitor I understood the "ins and outs" of auto sales. Once I explained my background, unlike other competitors, Dave Gugle was more than willing to hear me out, respect my education in the matter, and more than willing to work with me. Compared to other experiences... I wasn't pressured into any additional back end products though I was educated on the benefits. Without any hassle I did choose Gap insurance for my auto loan. I would recommend the Gap coverage regardless of where anyone goes... it's a small price to pay for what you could potentially lose in an auto accident considering everything these days can be "totaled" with the slightest bump of the cars on the road. I was a little discouraged by not having to many finance choices despite my great credit... BUT... I was NOT pressured into any extended warranties or back end products that one would typically become pushed into out of guilt and fear tactics...So Wonderful job by John Griffith as well! In and out within an hour and a half from the moment I came to the dealership. I did do my due diligence and research prior to arriving so that does help... furthermore it was helpful to not have the typical sales pressure that is accustomed. Thank you for a great experience to the entire staff of Metro Toyota and especially Dave Gugle for all of his help and patience! More

Quick and efficient I was looking to purchase my first official car and I had done much research. When I found this Corolla Ryan was helpful and efficient with helping su I was looking to purchase my first official car and I had done much research. When I found this Corolla Ryan was helpful and efficient with helping submit my application and move through the process quickly so that I wouldn’t miss this deal. MetroToyota is great with the financial standpoint as well working at a credit union I wanted the best rate while also avoiding the need of a co-signer. Thank you for the help and helping my buy my first car! More

Good used car sales experience Purchased a certified 2015 Rav4 LTD from Ryan St. Clair. He new the product and inventory well. No pressure. Willing to deal. Low key approach. I got Purchased a certified 2015 Rav4 LTD from Ryan St. Clair. He new the product and inventory well. No pressure. Willing to deal. Low key approach. I got what I felt was a fair deal. Sales people have to make a living and frequently get forgotten in the rush to get the best deal. I would highly recommend looking him up if you are in the market for a new or used Toyota in the Kalamazoo area. More

Top-Notch Service Dave Gugle was recommended to me and he was outstanding. He made the car buying experience simple, upfront and easy, even with a trade-in, it was not Dave Gugle was recommended to me and he was outstanding. He made the car buying experience simple, upfront and easy, even with a trade-in, it was not complicated at all, I was so surprised! What was really appreciated was the care and time he took with me, I suffer from a loss of hearing and he made sure I understood everything... from the paper work to the car functions. Then he gave me his contact information for any questions I might have in the future concerning any functions on the car. I was impressed. Thank you Dave...- L. Pike More

Excellent Customer Service Ken at Metro Toyota made the car buying process a breeze! In addition, Mike at Metro Toyota made getting financed with the best possible rate very eas Ken at Metro Toyota made the car buying process a breeze! In addition, Mike at Metro Toyota made getting financed with the best possible rate very easy. All of my questions were answered by Ken and Mike. Also, everyone at Metro Toyota were friendly and welcoming. I felt confident that the used vehicle I was purchasing had been inspected with the highest quality in order to be sold as an exceptionally great used car. I am very satisfied with my car and would use Metro Toyota again! This was my first time buying a car from a dealership. I thought the car buying process would be complex and stressful, but Ken and Mike made the whole process very easy to understand. The whole car buying process was very smooth! My experience was great! More

Very Satisfied It was a good deal on a good used car. The car was as advertised. Even though I had to drive some distance, it was worth it. It was a good deal on a good used car. The car was as advertised. Even though I had to drive some distance, it was worth it. More

Purchase of used car In and out in a couple of hours, with a great deal! Would definitely recommend Ken to others for a great deal on a used car. In and out in a couple of hours, with a great deal! Would definitely recommend Ken to others for a great deal on a used car. More