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Metro Toyota

Kalamazoo, MI

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rated
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

March 05, 2018

Outstanding salesmanship Dean was very welcoming and offered to show me the various models of Rav4s on the lot. He spent a great deal of time explaining all of the (now standa More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol, Zeb Olsen
Mar 08, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new RAV4 and look forward to seeing you again soon!

March 03, 2018

New Venza Dave Gugle has made my multiple sales purchased a great experience. They certified the car that gave me a good feeling and gave me a list of items t More

by vensa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Mar 05, 2018 -

Metro Toyota responded

We’re glad that Dave was able to address your purchasing needs and to place you in a Venza that met your specifications. We appreciate you choosing Metro Toyota as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Venza! Please come back and see us again soon!

March 03, 2018

Friendly and Helpful staff. Knowledgeable. Not pushy. We knew the vehicle we wanted before we went in and they got us financed and out the door as quickly as they could. More

by Ktahayward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Mar 05, 2018 -

Metro Toyota responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

March 01, 2018

Good Job Ryan was diligent in walking me through the car system. I appreciate his patience and willingness to repeat and go over for clarification. He appeared More

by Alex Jubril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Mar 05, 2018 -

Metro Toyota responded

On behalf of the Metro Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new car in the future.

March 01, 2018

I love this place! Great service with the best employees! They always make me feel comfortable and go above and beyond to help me from beginning to end..I recommend visiting Metro Toyota for every car purchas More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Mike Disher
Mar 01, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota Aimee! Mike and Chris will be here when you need them again.

March 01, 2018

3 cars in 2 years! I have bought many cars over the years and in different states to boot. I have never had a better experience at ANY dealership (regardless of car pri More

by rose mary ciraulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler (in service), Zeb Olsen, Bob Kearns
Mar 01, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota, Rose! Bob is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Best wishes in your new car!

March 01, 2018

What a great place! I love this dealership. I bought a new Highlander and everyone that I dealt with went above and beyond to make sure that my experience was the best. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Bob Kearns
Mar 05, 2018 -

Metro Toyota responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Metro Toyota, enjoy your new Highlander!

March 01, 2018

Best service in my life First, this is going to Bob Kearns. Absolutely wouldn’t want any one else helping me with my car. He was able to help me find a car that suits all my More

by CervoneXX04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Intern. Forgot his name possible Mike but I wasn’t sure but he was very friendly and was actually talking to him about a previous job I had , Zeb Olsen, Bob Kearns
Mar 05, 2018 -

Metro Toyota responded

Thank you for taking the time to share your comments and feelings about Bob Kearns. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

February 27, 2018

great service Thanks Dave for your eagerness to answer any questions raised. You were well equipped with the facts relating to the vehicle I bought. Your follow u More

by dutchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Feb 28, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us! Dave is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Enjoy your new vehicle and come visit us again soon!

February 27, 2018

Amazing first experience at Metro Toyota Dave Gugle knew I was looking for a replacement for my well loved VW Passat. He called and let me know about a low mile like new BMW that just came in More

by Happy Beemer Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle, Mike Disher
Feb 27, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dave and Mike. We will be sharing your feedback among our team. Enjoy your new BMW and please come visit us again soon!

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