
Metro Toyota
Kalamazoo, MI

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Great experience I went into Metro Toyota looking to get a new to me car. I have never owned a Toyota but Ken and the staff was very helpful and made the car buyer exp I went into Metro Toyota looking to get a new to me car. I have never owned a Toyota but Ken and the staff was very helpful and made the car buyer experience super easy. I would definitely recommend to check it out if you are looking for a car! More
I love this man Made everything very easy and effortless. Didn't feel pressured to buy anything and helped me with my million questions. I would definitely refer anyo Made everything very easy and effortless. Didn't feel pressured to buy anything and helped me with my million questions. I would definitely refer anyone to Tim. More
Tim made everything easy Buying a new vehicle can be very nerve racking, scary, and annoying. My entire experience at Metro was fantastic!!! They all made me feel at home and Buying a new vehicle can be very nerve racking, scary, and annoying. My entire experience at Metro was fantastic!!! They all made me feel at home and very comfortable through the entire process. Tim was great. Right off the bat I knew I was dealing with someone who cares. He takes pride in his job and his dealership and it shows. Thanks again Tim!!!! Mike in finance also was terrific to deal with! Hometown feel and very patient with me. Explained everything and answered all my questions clearly!!! I really appreciate everything they did to make the experience perfect! Brad as well followed up and made sure I was happy and taken care of. My new Tundra is everything I was hoping fr and more. I LOVE it!!!! Thank you! brad More
Great Customer Service Everyone was friendly, and helpful. Aaron answered all my questions and never pressured me to make a decision. He was able to find a vehicle that matc Everyone was friendly, and helpful. Aaron answered all my questions and never pressured me to make a decision. He was able to find a vehicle that matched what I was looking for. I would not hesitate to refer a friend or family member to Aaron. More
Great Customer Service Dean was courteous, knowledgeable and very helpful as he worked efficiently to get the vehicle we were hoping for. Zeb was kind and willing to take t Dean was courteous, knowledgeable and very helpful as he worked efficiently to get the vehicle we were hoping for. Zeb was kind and willing to take the time to explain warranty options so we could feel confident about our decision. Adam did a great job explaining all of the buttons and power controls on the dashboard and steering wheel. Vehicles now a days seem like computers, so the help that was given was greatly appreciated. The three men that we dealt with left us with a great experience to tell our friends about. Way to go Team Metro!!! More
Great experience! I came in looking to see what was available and Tim helped me get a great deal on the most beautiful Tacoma. I would highly recommend working with Tim I came in looking to see what was available and Tim helped me get a great deal on the most beautiful Tacoma. I would highly recommend working with Tim and mike they both are great people and worked hard to get me the best. Thanks guys! More

Great customer service Alex was extremely professional and very knowledgeable... and a pleasure to work with. He answered all of my many questions. There was no pressure t Alex was extremely professional and very knowledgeable... and a pleasure to work with. He answered all of my many questions. There was no pressure to buy-but when I decided to, everything was smooth. More
The Metro Toyota Sales staff are awesome! After searching for a long time to figure out what vehicle we wanted, We ended up at metro and are very glad we did. Ted Shipp and Jon Griffith went After searching for a long time to figure out what vehicle we wanted, We ended up at metro and are very glad we did. Ted Shipp and Jon Griffith went way beyond our expectations and helped us get into the exact vehicle we wanted. We are incredibly happy with our purchase of a 2014 Highlander! I would definitely recommend these guys with their no pressure sales attitude and willingness to help you make an informed purchase. More

AMAZING EXPERIENCE! First time buying a car and didn’t really know too much. The sales staff was so amazing and extremely helpful with the financing and figuring out what First time buying a car and didn’t really know too much. The sales staff was so amazing and extremely helpful with the financing and figuring out what worked for me. Thanks again! More
Typical Dealership. I purchased a certified Highlander and on the way home from the dealer notice a chip in the windshield. Contacted the dealer the next morning to be t I purchased a certified Highlander and on the way home from the dealer notice a chip in the windshield. Contacted the dealer the next morning to be told they will only shoot it. In my opinion when purchasing a new or certified car a chip should not be repaired but should be replaced. I understand the dealership can't afford the money to replace it so I will be turning it into my insurance to have replace. Other than that everyone was friendly and did their job as expected. More