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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

August 01, 2017

Great service Alex took the time to understand our objectives and vehicle preference. He is knowledgeable, offered observations and suggestion but did not try to s More

by Marriott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Aug 02, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us! Alex is a true asset to the Metro Toyota team and will be pleased to hear your enjoyed your time with him. Thank your for choosing Metro Toyota!

July 31, 2017

Why I Buy (lease) a Car from Ken K Just bought my third Toyota Corolla from Ken K. Actually leased the last one.) I go back to him because I have found him to be honest. He truly deals More

by Dark Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Aug 01, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Ken. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Corolla. Ken and the team will be thrilled to hear your feedback!

July 29, 2017

Absolutely amazing. I have extreme money anxiety and working with Tim was a breeze. He made me very comfortable with spending my money. He helps us pick up the perfect ve More

by Theater1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Tim Robertson
Aug 01, 2017 -

Metro Toyota responded

Hearing that you had a “100 Star” experience with Tim is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

July 28, 2017

The BEST!!! I cannot say enough good things about Ken Karakula at Metro Toyota. He communicated with me over a period of several months, waiting patiently for us More

by Avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Ken Karakula Sr
Aug 01, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ken. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

July 26, 2017

Oil change and service I have now worked with Metro Toyota for 4 oil changes and tire rotations. I have also always worked with Kevin Boonstra. His knowledge, customer ser More

by Heidi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Boonstra
Aug 01, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us Heidi! Kevin is a true asset to the service team at Metro and will be happy to hear your enjoyed your time with him. Thank you for choosing Metro Toyota, we look forward to serving you for many years to come.

July 23, 2017

All on line We needed a used car and my daughter dealt with Metro Toyota in Kalamazoo. I contacted Ken Karakula told him we were looking for a Camry he sent us i More

by Seashell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 24, 2017 -

Metro Toyota responded

Thank you for sharing your story with us! I'm so glad to hear Ken was able to provide you with the information you needed to choose your new car. Thank you for choosing Metro Toyota and enjoy your Camry!

July 20, 2017

New vehicle purchase Ken karakula was recommended to me by a friend. I found him to be very informative and honest. I would in turn recommend him to a prospective custom More

by 1123al456
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Adam Lukasik
Jul 20, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us! I'm so glad Ken and Adam were able to help you find and figure out your new car. Thank you for choosing Metro Toyota, we look forward to serving you for many years to come.

July 17, 2017

Amazing Service and Great Attitude Working with Tim was an absolute blast, at the forefront of the experience was his dedication to ensuring that I found the car that was right for me. More

by Nrhoste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Tim Robertson
Jul 18, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Tim, Zeb, and the team will be thrilled to hear your feedback!

July 16, 2017

Best in Kalamazoo Another PERFECT experience with Metro Toyota!! Keith And Tedd are TOP NOTCH people to work with, and you never feel pressured at all. They really know More

by Vanderhill02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Tedd Shipp, Jon Griffith
Jul 18, 2017 -

Metro Toyota responded

Hearing that you had “perfect” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

July 15, 2017

No high pressure , very friendly and relaxing enviroment Excellent , helpful , friendly had a great experience will recommend highly to others . Aaron & Jon were both great to deal with ! Aaron helped us le More

by DP's Journey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Aaron Pennock
Jul 18, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Aaron and Jon. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

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