
Metro Toyota
Kalamazoo, MI

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Great service Alex took the time to understand our objectives and vehicle preference. He is knowledgeable, offered observations and suggestion but did not try to s Alex took the time to understand our objectives and vehicle preference. He is knowledgeable, offered observations and suggestion but did not try to steer us. Overall great service More
Why I Buy (lease) a Car from Ken K Just bought my third Toyota Corolla from Ken K. Actually leased the last one.) I go back to him because I have found him to be honest. He truly deals Just bought my third Toyota Corolla from Ken K. Actually leased the last one.) I go back to him because I have found him to be honest. He truly deals with his customers for their best interest. He has given me consistent good advice on car purchases and has saved me money and ensured I was happy with my choices. He is patient and willing to answer any and all questions. I especially appreciate that because it is not true of dealers I have dealt with in the past! More
Absolutely amazing. I have extreme money anxiety and working with Tim was a breeze. He made me very comfortable with spending my money. He helps us pick up the perfect ve I have extreme money anxiety and working with Tim was a breeze. He made me very comfortable with spending my money. He helps us pick up the perfect vehicle. I would give him 100 stars if I could. I promise you will not find a better person to buy a car from. Tim and metrotoyota are godsends. More
The BEST!!! I cannot say enough good things about Ken Karakula at Metro Toyota. He communicated with me over a period of several months, waiting patiently for us I cannot say enough good things about Ken Karakula at Metro Toyota. He communicated with me over a period of several months, waiting patiently for us to decide what to buy, and when the right car came in, he worked to make it fit our budget. He was thoughtful, super polite and gracious, and made our car-buying experience at Metro as comfortable as could be. I am grateful to have had Ken Karakula as my salesperson! More
Oil change and service I have now worked with Metro Toyota for 4 oil changes and tire rotations. I have also always worked with Kevin Boonstra. His knowledge, customer ser I have now worked with Metro Toyota for 4 oil changes and tire rotations. I have also always worked with Kevin Boonstra. His knowledge, customer service and professionalism are top notch. I would recommend Metro Toyota to anyone looking for service. More
All on line We needed a used car and my daughter dealt with Metro Toyota in Kalamazoo. I contacted Ken Karakula told him we were looking for a Camry he sent us i We needed a used car and my daughter dealt with Metro Toyota in Kalamazoo. I contacted Ken Karakula told him we were looking for a Camry he sent us information on each car. He was very honest and delivered it to Muskegon from Kalamazoo. We bought it sight unseen and have had it for a week and are very pleased with the Camry. Next time we need a car we will contact Ken again. I would recommend Ken to anyone looking for a vehicle. More
New vehicle purchase Ken karakula was recommended to me by a friend. I found him to be very informative and honest. I would in turn recommend him to a prospective custom Ken karakula was recommended to me by a friend. I found him to be very informative and honest. I would in turn recommend him to a prospective customer. I was not high pressured, and was comfortable dealing with him. Adam Lukas was the product Specialist who gave me an overview of the workings of the vehicle and the navigation system. I found him to be very knowledgable and patient as he helped me become more comfortable with the complex technical aspects of the vehicle I purchased. More
Amazing Service and Great Attitude Working with Tim was an absolute blast, at the forefront of the experience was his dedication to ensuring that I found the car that was right for me. Working with Tim was an absolute blast, at the forefront of the experience was his dedication to ensuring that I found the car that was right for me. Every step of the way, he was open and transparent about the process, and made sure that I understood the different features and benefits of my new vehicle. Additionally, Zeb in the Finance department was incredibly helpful throughout the financing process, and helped to work out a payment plan that was right for me. This was my first time purchasing a new vehicle, and from this experience, I can say with utmost confidence that my next time will be at Metro Toyota as well, hopefully working with Tim again. More
Best in Kalamazoo Another PERFECT experience with Metro Toyota!! Keith And Tedd are TOP NOTCH people to work with, and you never feel pressured at all. They really know Another PERFECT experience with Metro Toyota!! Keith And Tedd are TOP NOTCH people to work with, and you never feel pressured at all. They really know how to take care of their customers!! Would HIGHLY recommend. More
No high pressure , very friendly and relaxing enviroment Excellent , helpful , friendly had a great experience will recommend highly to others . Aaron & Jon were both great to deal with ! Aaron helped us le Excellent , helpful , friendly had a great experience will recommend highly to others . Aaron & Jon were both great to deal with ! Aaron helped us learn all the info about our new vehicle and Jon was patient and kind & took his time explaining all the financing lingo that we needed to know , and they both stayed over on a Friday night to make sure we had all the info we needed to drive away in our new vehicle . More