Metro Toyota

I was treated with the utmost respect and courtesy Dave and Jon were very knowlegable and efficient. They knew what they were talking about and they made my experience an enjoyable one. I feel like I Dave and Jon were very knowlegable and efficient. They knew what they were talking about and they made my experience an enjoyable one. I feel like I received excellent service as well as an excellent vehicle. I will definitely refer them to my friends and family. More

New 2017 Pruis I recently bought my new 2017 Prius from Metro. Tim was fantastic; he was polite, honest, and very knowledgeable about the Prius specs. Most important I recently bought my new 2017 Prius from Metro. Tim was fantastic; he was polite, honest, and very knowledgeable about the Prius specs. Most important to me, he did not put any pressure on me to buy or make a decision; he stated the facts, recommended driving routes for my test drive, and answered all of my questions. Zeb from Finance was very patient and walked me through all the paperwork, helping me choose the most efficient finance option for me. Finally, Adam showed me how to use all of the special features the Prius had to offer, and was also very patient with my questions (technology has come a long way since my previous 2005 Hyundai Elantra). Metro Toyota has top-notch employees, making my first new car shopping experience incredibly positive. More

Great experience Aaron contacted me over the weekend, worked to find a way to meet my budget for the car that I wanted when another dealership dropped the ball. . He Aaron contacted me over the weekend, worked to find a way to meet my budget for the car that I wanted when another dealership dropped the ball. . He answered every question and I had a lot of them! When it was time to take possession of the car, he picked me up and drove to the dealership. Later he dropped off the permanent plate so I didn't have to drive in. Jon was very knowledgeable about financing and could answer every question. Everyone at this dealership was courteous, friendly, and ready to help. Everything was done in a timely manner. It made buying a new car easy! More

Outstanding Sales Rep Remarkable understanding of need and outstanding service -and impressed with integrity in answering all questions regarding cost of all vehicles teste Remarkable understanding of need and outstanding service -and impressed with integrity in answering all questions regarding cost of all vehicles tested as well as with trade-in value. More

Efficient, Straightforward Sale; Excellent, Patient Training 5 stars to Dave Gugle and the rest of the sales team at Metro Toyota. They had a good selection of Priuses, so we could choose the perfect one for our 5 stars to Dave Gugle and the rest of the sales team at Metro Toyota. They had a good selection of Priuses, so we could choose the perfect one for our needs. Negotiations were straightforward and efficient, and because we are new Prius owners Dave very patiently and clearly explained all the features to us. More

Metro Toyota Pre-Owned Service & Staff My experience with Metro Toyota, has been fantastic!! We have purchased 6 vehicles in the past. I recently came across my latest vehicle with TCUV S My experience with Metro Toyota, has been fantastic!! We have purchased 6 vehicles in the past. I recently came across my latest vehicle with TCUV Sales Consultant Tedd Shipp, from beginning to end he was helpful, kind, and very enthusiastic during the whole process. It's nice to see someone value their job and sales success the way Tedd does! Financial Services Manager Zeb Olsen was very courteous, and made the process go smoothly. Thank you Metro Toyota of Kalamazoo!!! More

first new car Have never had a new car. Went looking for a slightly used Camry. Tedd showed us what was available and talked about what might still come (leased ve Have never had a new car. Went looking for a slightly used Camry. Tedd showed us what was available and talked about what might still come (leased vehicles). He didn't have exactly what I was looking for so suggested that we look at the 2017's, as they are being priced to clear out. Very low key but helpful in weighing our options...Had a small glitch in picking up the car as it was not ready when promised, but all other aspects of the transaction were outstanding. More

Going above and beyond I bought a Toyota Corolla just this week. This was the first time I was buying a car on my own. I had visited countless dealerships including others i I bought a Toyota Corolla just this week. This was the first time I was buying a car on my own. I had visited countless dealerships including others in Kalamazoo. This was the first dealership where my concerns were listened to and I was respected. Most salesmen only see me as a young female and don't take me seriously. Dave Gugle went above and beyond to help me find the perfect car. More

Great experience No pressure sales. The salespeople listen to your needs and help you find the best fit for you. They were quick and I had the keys in less than 24 No pressure sales. The salespeople listen to your needs and help you find the best fit for you. They were quick and I had the keys in less than 24 hours. More

I love my new RAV4! I can't stop smiling! After driving the same car for 18 yrs. I was a little anxious about finding a new one. Metro Toyota made the experience quick an I can't stop smiling! After driving the same car for 18 yrs. I was a little anxious about finding a new one. Metro Toyota made the experience quick and painless . I loved dealing with Alex McNett and never felt any pressure to buy. I've already recommended Alex and Metro to several people. More