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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

June 21, 2017

Great service I would highly recommend going to this dealership as Dave was very friendly and very informative. I would absolutely go back here to buy another vehic More

by Hampton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Jun 21, 2017 -

Metro Toyota responded

I am happy to hear that you got exactly what you wanted out of your car-buying experience with Dave. We wish you safe travels in your new car and look forward to seeing you again soon!

June 18, 2017

TOYOTA is number 1 This dealership and the people working there were very kind, friendly, and also had a sense of humor. Tedd Shipp was very helpful, he helped me pick t More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
Jun 19, 2017 -

Metro Toyota responded

Thank you for your kind review of our team Debbie! Tedd is a true asset to the Metro team and will be happy to hear you enjoyed your experience with him. Thank you for choosing Metro, please come back and visit us again soon!

June 17, 2017

Google lead us to Dave! That's Dave Gugle! We found the information on the internet Google to be exact :) We dove to Kalamazoo and met Dave Gugle, one of the most friendliest salesmen in the b More

by Ronda Fisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Jun 19, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro and Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love Pearl.Dave and the team will be thrilled to hear your feedback!

June 17, 2017

Metro Toyota is AMAZING Metro was amazing from start to finish!! This is the second car I've bought from Don and both expierences were great!! I will definitely recommend thi More

by Scstack1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Don Leitow, Jon Griffith, Joe Lawrence
Jun 19, 2017 -

Metro Toyota responded

We couldn’t be happier that Don provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Metro team. We hope you are enjoying your new car, please come back to visit anytime!

June 15, 2017

Intro to vehicle electronics Adam was very knowledgeable and covered all components. Very helpfull Tom was very helpful an accomodating to meet my requirements Finance mana More

by Ctimr
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho
Jun 19, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Adam and Tom. We will be sharing your feedback among our team. Enjoy your new vehicle and please come visit us again soon!

June 14, 2017

Good !! Mike was very informative and knowledgeable w/the Toyota's.Good job !! John was the very same w/the closing.So far ,all' going well. More

by Johnnyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Mike Disher
Jun 14, 2017 -

Metro Toyota responded

Thanks for letting us know how we're doing! Is there anything that could have made this a 5 star experience? Customer feedback is an important way we can improve our processes. Thank you for choosing Metro Toyota!

June 14, 2017

Wanted: new vehicle now! I've driven a Toyota for the past 11 years and it was time for a new car. I'm the toyota dealer has services my car regularly and I've always been hap More

by RacingPoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith, Mike Disher, Adam Lukasik
Jun 15, 2017 -

Metro Toyota responded

Thank you for this wonderful review! It's great to hear that so many members of our team worked together to help you find the right car. Thank you for choosing Metro Toyota, Mike, Adam, Tedd, Jon and the rest of the team, look forward to serving you for many years to come.

June 13, 2017

Excellent experience and great car! I Highly recommend Tim Robertson and Metro Toyota. This is the 2nd new car I have purchased there and they buying experience is always great. Tim was More

by songman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Jun 14, 2017 -

Metro Toyota responded

I'm so happy to hear you enjoyed your car buying experience with Tim! Thank you for choosing Metro and congratulations on your new Rav4!

June 08, 2017

Love out Toyotas! Metro Toyota is a wonderful family to be part of. We are pleased with the people and the service ss well as the quality of the cars. More

by Quiltkazoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Tedd Shipp, Zeb Olsen
Jun 13, 2017 -

Metro Toyota responded

Thank you for being a part of our Metro Toyota family. It wouldn't be the same without our loyal customers who keep our staff motivated and excited to work with such a great community. We look forward to serving you for many years to come. Thanks again!

June 08, 2017

Ken is Truly Exceptional Ken Karakula has sold us cars in the past and we came back because he always shows us that a salesperson can be honest and still sell cars/trucks! We More

by hgentile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Zeb Olsen
Jun 13, 2017 -

Metro Toyota responded

Thanks for your kind words about Ken! He is a true asset to the Metro Toyota team and will be pleased to hear you enjoyed your continued service from him. Thank you for choosing Metro!

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