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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

May 21, 2017

Awesome service !!! Metro Toyota and my sales associate, Dave Gugle, were extremely professional and helpful with my recent used car selection. Keep up the great work guy More

by Lee C Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
May 22, 2017 -

Metro Toyota responded

Thanks for the recommendation Lee! Dave is a true asset to the Metro team and will be happy to hear you enjoyed your car buying experience with him. Thank you for choosing Metro, we look forward to serving you for many years to come.

May 21, 2017

Extremely easy lease exchange I recently moved to Kalamazoo having worked with my prior Toyota dealership for 24 years. I was extremely pleased with all aspects of my experience at More

by Indy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Knaggs, Dave Gugle
May 22, 2017 -

Metro Toyota responded

Hearing that you found a “solid and reliable, go to” dealership with Metro is the best thing we could hope for! Your recommendation means a lot to us. Welcome to Kalamazoo! We wish you many happy miles in your car and look forward to serving you for many years to come.

May 21, 2017

No pressure tactics!!! I was quite reluctant to travel from Grand Rapids, MI, to Metro Toyota, Kalamazoo, MI to find my vehicle of choice, a black 2015 Highlander. I was More

by Route 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Ken Karakula Sr, Jon Griffith, Mike Disher
May 22, 2017 -

Metro Toyota responded

Thanks for making the trip all the way from Grand Rapids for your purchase of your new Highlander! Mike, Ken, Jon, and Chris will be here next time you need another vehicle, so come see them! We appreciate your business, thank you again!

May 20, 2017

Very helpful and knowledgeable really know their product They answered every question I had about the Toyota brand absolutely no pressure at anytime during the sale called me the very next day to see how thi More

by Bingo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McAdam, Dave Gugle
May 22, 2017 -

Metro Toyota responded

Thanks for the great review! Our team works hard to make sure every customer is given all of the information they need to drive away happy. Thanks for choosing Metro!

May 19, 2017

my Metro experience I purchased a used vehicle fro Metro one weekend. It turned out to not be my dream vehicle. Dave and the guys at Metro promptly stepped up to the pla More

by donotbugme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffith, Dave Gugle
May 19, 2017 -

Metro Toyota responded

Thanks for the great review! Dave is a true asset to the Metro Toyota team and is always going out of his way to make sure his guests always drive away happy. I'm glad to hear he and the team were able to make the situation right for you. Thank you for choosing Metro, we look forward to serving you for years to come.

May 19, 2017

New car purchase made less stressful with Jennifer Story. I purchased a 2017 RAV4 at Metro with the assistance of Jennifer. She made the nerve racking experience (choosing the right one at 73!) less stressful More

by SJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Story
May 19, 2017 -

Metro Toyota responded

Hearing that you had “stress free and pleasant” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new Rav4. We look forward to serving you for many years to come!

May 18, 2017

Another great experiance with Ken Karakula This is the 3rd car that we have bought at Metro Toyota. Ken is a good listener and does his best to help you find the right car at the right price. H More

by DrFax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
May 19, 2017 -

Metro Toyota responded

On behalf us all of us at Metro, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ken. We will be sharing your feedback among our team. Enjoy your new Prius and please come visit us again soon!

May 18, 2017

Alex was very helpful Overall decent process to get my car purchased and on the road. Alex was pleasant to work with. The entire process only took 2 days. More

by Priusdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
May 19, 2017 -

Metro Toyota responded

Thank you for letting us know how we're doing! Alex may be new to sales, but being our product specialist before hand really worked in his favor. He is our go to guy when it comes to product information. I'm glad to hear you enjoyed your time with him. Thanks for choosing Metro!

May 17, 2017

Sequoia purchase I love my Sequoia I purchased from Chris at Metro Toyota. It was exactly what I was looking for and needed. Chris made the buying experience easy and More

by Julie3462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen
May 17, 2017 -

Metro Toyota responded

Thanks for the great review! Chris and the team work hard to make sure every customer leaves feeling good about their decision so I'm happy to hear you enjoyed your time with us. Thanks for finding #MoreForMeAtMetro, stop in again soon!

May 17, 2017

Good experience My dealer was wonderful, Ted Shipp. I love my car. It is smaller than my RAV 4 but just right for me. I was upset that I didn't have a CD player. No More

by Pearl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
May 19, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Tedd. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Tedd and the team will be thrilled to hear your feedback!

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