
Metro Toyota
Kalamazoo, MI

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Awesome service !!! Metro Toyota and my sales associate, Dave Gugle, were extremely professional and helpful with my recent used car selection. Keep up the great work guy Metro Toyota and my sales associate, Dave Gugle, were extremely professional and helpful with my recent used car selection. Keep up the great work guys! More
Extremely easy lease exchange I recently moved to Kalamazoo having worked with my prior Toyota dealership for 24 years. I was extremely pleased with all aspects of my experience at I recently moved to Kalamazoo having worked with my prior Toyota dealership for 24 years. I was extremely pleased with all aspects of my experience at Metro and look forward to having a solid/reliable 'go to' dealership both for service and for future purchases. More
No pressure tactics!!! I was quite reluctant to travel from Grand Rapids, MI, to Metro Toyota, Kalamazoo, MI to find my vehicle of choice, a black 2015 Highlander. I was I was quite reluctant to travel from Grand Rapids, MI, to Metro Toyota, Kalamazoo, MI to find my vehicle of choice, a black 2015 Highlander. I was taken aback, to my surprise, by the lack of pressure tactics being driven by knowledgeable, patient, and thorough Sales representatives. I would be remiss not to mention the team that worked with me at Metro Toyota; Chris, Ken, Mike, and Jon were awesome!!! Thank you guys and I trust you will continue to service others as you serviced me. I look forward to sharing your Dealership with others. More
Very helpful and knowledgeable really know their product They answered every question I had about the Toyota brand absolutely no pressure at anytime during the sale called me the very next day to see how thi They answered every question I had about the Toyota brand absolutely no pressure at anytime during the sale called me the very next day to see how things were going with the "New" truck wanted to make sure everything was as I hoped. More
my Metro experience I purchased a used vehicle fro Metro one weekend. It turned out to not be my dream vehicle. Dave and the guys at Metro promptly stepped up to the pla I purchased a used vehicle fro Metro one weekend. It turned out to not be my dream vehicle. Dave and the guys at Metro promptly stepped up to the plate and made things right for me. It was nothing they did wrong! But they took responsibility for it. I would highly recommend Dave and the team at Metro. Laura Freeman More
New car purchase made less stressful with Jennifer Story. I purchased a 2017 RAV4 at Metro with the assistance of Jennifer. She made the nerve racking experience (choosing the right one at 73!) less stressful I purchased a 2017 RAV4 at Metro with the assistance of Jennifer. She made the nerve racking experience (choosing the right one at 73!) less stressful. She was very patient and pleasant with her no pressure demeanor. On pickup day, she made sure I was comfortable with understanding all the unfamiliar features before I drove away. More
Another great experiance with Ken Karakula This is the 3rd car that we have bought at Metro Toyota. Ken is a good listener and does his best to help you find the right car at the right price. H This is the 3rd car that we have bought at Metro Toyota. Ken is a good listener and does his best to help you find the right car at the right price. He does everything possible to make the process as painless as possible. We really like our 2017 Prius. Thanks Ken. More
Alex was very helpful Overall decent process to get my car purchased and on the road. Alex was pleasant to work with. The entire process only took 2 days. Overall decent process to get my car purchased and on the road. Alex was pleasant to work with. The entire process only took 2 days. More
Sequoia purchase I love my Sequoia I purchased from Chris at Metro Toyota. It was exactly what I was looking for and needed. Chris made the buying experience easy and I love my Sequoia I purchased from Chris at Metro Toyota. It was exactly what I was looking for and needed. Chris made the buying experience easy and trouble free. I buy all my vehicles from Metro Toyota! More
Good experience My dealer was wonderful, Ted Shipp. I love my car. It is smaller than my RAV 4 but just right for me. I was upset that I didn't have a CD player. No My dealer was wonderful, Ted Shipp. I love my car. It is smaller than my RAV 4 but just right for me. I was upset that I didn't have a CD player. Not everyone wants to spend more money for music. I still like my car More