
Metro Toyota
Kalamazoo, MI

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Like buying a new pair of shoes. When I first came in, I didn't even have a terribly good idea of what it was that I was looking for, and I was a somewhat of an inexperienced car buye When I first came in, I didn't even have a terribly good idea of what it was that I was looking for, and I was a somewhat of an inexperienced car buyer. So naturally, I came in to the process with some reservation, but right off the bat I was greeted by Alex McNett who made the whole process so comfortable and natural. He efficiently and succinctly helped me figure out exactly what I wanted. Once that was complete, he easily walked me through all the other steps in the process that I would ordinarily have trouble with. He's done some great follow-up work afterwards as well, to help me along with any other potential questions I might have had. In short, he seriously made the whole process of choosing the right car about as difficult as buying a new pair of shoes. An absolutely amazing car at an amazing price. I could not be happier and now I know exactly where my next purchase is going to be next time. More
Excellent experience Like the service and price. Salesperson is very friendly. Don't feel pressure in the process. Would strongly recommend the dealership. Would recommend Like the service and price. Salesperson is very friendly. Don't feel pressure in the process. Would strongly recommend the dealership. Would recommend u to do your homework first More
Had a great experience getting my new car. I just bought our 10th vehicle from a Metro-Toyota. We have had a great experience every time. I will recommend them to my friends looking for a car. I just bought our 10th vehicle from a Metro-Toyota. We have had a great experience every time. I will recommend them to my friends looking for a car. More
Purchase of a used 2011 Rav 4 limited April 2017 jvz I worked with both Mike Disher (sales) and Jon Griffith (finance). Both gentlemen were knowledgeable and competent at their jobs. I appreciated I worked with both Mike Disher (sales) and Jon Griffith (finance). Both gentlemen were knowledgeable and competent at their jobs. I appreciated Mike Disher, listening to what I was looking for and suggesting test drives in vehicles that aligned with my criteria. I liked that I was treated like a friend and not talked down to or pressured for being a woman. I felt very calm and confident in making a good decision about my next car purchase. Jon Griffith was equally congenial and very good at explaining my choices for financing. I had not financed a car for myself since 2001, so I appreciated Jon walking me through everything. I really liked that I could do “one stop shopping” by working with Toyota to create my financing through local Kalsee Credit Union. I liked the percentage as well as the options to pay it off. I felt I could go back anytime should questions arise. More
Very good experience Just bought a Toyota Sienna, Terry Baker was the salesperson, he was very professional and nice to work with. The dealership experience was very pl Just bought a Toyota Sienna, Terry Baker was the salesperson, he was very professional and nice to work with. The dealership experience was very pleasant, would highly recommend Metro Toyota. More
Highlander Excellent service and I received a car that was like new. Great experience!! My old car was in need of a lot of work and since I was looking for a u Excellent service and I received a car that was like new. Great experience!! My old car was in need of a lot of work and since I was looking for a used Highlander this worked out great. More
Excellent service and very helpful salesman Dave Gugle was very helpful with all of my questions. He was patient and not pushy. I had a wonderful experience . I will be back. Dave Gugle was very helpful with all of my questions. He was patient and not pushy. I had a wonderful experience . I will be back. More
I got the car that I needed for the price I could afford. I had a good shopping experience. I wanted a factory certified car. I needed a dependable car and had a set price range. Mike met me at the door an I had a good shopping experience. I wanted a factory certified car. I needed a dependable car and had a set price range. Mike met me at the door and I explained my must haves for the car and the price range I could work with. Mike showed me a few models that I mentioned I was interested in that would fit my price range and I was able to get a nice factory certified Camry. There were a few hoops to jump through before the car was ready but when it was ready, Mike dropped it off for me at my workplace. I feel like I was listened to and my car shopping needs were met. Ask for Mike Disher at the used lot and you will get a good sales person. More
Great used car buying experience This was my first used vehicle purchase in several years. Thanks to Dave and Dustin for a great buying experience. They were very flexible and efficie This was my first used vehicle purchase in several years. Thanks to Dave and Dustin for a great buying experience. They were very flexible and efficient. The final paperwork was ready when my wife and I were ready to sign and took less than five minutes. They were very respectful and expedited the purchase due to us needing the vehicle for an upcoming trip. Thanks again!! More
Just a great overall expierence Aaron was courteous, professional, and responsive. 13+ year in the car business myself and I have had some less than palatable experience are car dea Aaron was courteous, professional, and responsive. 13+ year in the car business myself and I have had some less than palatable experience are car dealers over the past few years. This experience reaffirmed that there are still professional sales people out that and Aaron is a great example of that More