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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

April 24, 2017

We are "Toyota" people I've had many Toyota's over the years, two years ago bought a Chevy. Missed my Toyota! Mike was exceptional. Jon Griffith made the paperwork a bree More

by Audrey Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Mike Disher
Apr 25, 2017 -

Metro Toyota responded

Thanks for the great review Audrey! Mike and Jon will be happy to know you enjoyed your time with them. We look forward to serving you for many miles ahead.

April 22, 2017

Dream Car Aquired I was looking for a newer used car because mine was on its last leg. I visited the Metro Toyota website on a Saturday, typed in my monthly payment bud More

by Beverly J Whaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Apr 24, 2017 -

Metro Toyota responded

Hearing that you had “an outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new Corolla. We look forward to serving you for many years to come!

April 22, 2017

6th or 7th purchase - Love these folks Bought our Avalon Hybrid today from the used car department. Tony took great care of us & gave a fair trade in for our vehicle. The other salespersons More

by RedDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith, Tony McAdam, Jeff VanOrsdol, Mary Peterson
Apr 24, 2017 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro with only the best there is to offer. It’s so nice to hear that Ken, Mary, Jeff, Jon, AND Tony helped to make your experience such a positive one. Enjoy your new Avalon Hybrid!

April 21, 2017

Excellent Service. Family-like personal touch. Aaron treated my wife and I like family. I haven't bought a new car in 37 years and Aaron did not make us feel like strangers. His personable touch we More

by Vince & Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
Apr 21, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Aaron. We will be sharing your feedback among our team. Enjoy your new Camry and please come visit us again soon!

April 21, 2017

Top Notch My family has purchased or leased five vehicles from Metro Toyota and have always been treated well. Dale is a top notch consultant. The service dep More

by GregD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Pominville, Jeff VanOrsdol
Apr 24, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Dale. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Dale and the team will be thrilled to hear your feedback!

April 20, 2017

Very friendly knowledgeable staff, I am a repeat customer, They do everything right. They had everything done in no time. I always recommend this dealership to More

by jokerrodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Apr 21, 2017 -

Metro Toyota responded

Thanks for the great review Rodney! We appreciate your continued business and thank you for choosing Metro Toyota.

April 20, 2017

Smooth, simple and friendly experience!!! Tim and the team at Metro Toyota provided a great experience for my wife and I to purchase our new highlander. We drove down from Grand Rapids and wou More

by Happy Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Apr 21, 2017 -

Metro Toyota responded

Thanks for making the trip all the way from Grand Rapids for your purchase of your new Highlander! Tim will be here next time you need another vehicle, so come see him! We appreciate your business, thank you again!

April 19, 2017

Aaron spent hours helping me find the perfect car for my nee Aaron answered every question with clarity and enthusiasm as it took a very long time to find the right Avelon for my needs! After a number of months More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
Apr 20, 2017 -

Metro Toyota responded

We couldn’t be happier that Aaron provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Metro team. We hope you are enjoying your new Avalon, please come back to visit anytime!

April 19, 2017

Great Customer Service Great customer service. Aaron was very accommodating. Took time to explain all the features on my vehicle. Made sure it was clean and filled my tank. More

by BSR1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Aaron Pennock
Apr 20, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Aaron and Jon. We will be sharing your feedback among our team. Please come visit us again soon!

April 18, 2017

Happy Our salesman Dave Gugle was a awesome sales guy and so was John who helped get us approved. Also they have gone above & beyond with making sure our ne More

by DLJ2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Dave Gugle
Apr 20, 2017 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new Venza and look forward to seeing you again soon!

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