
Metro Toyota
Kalamazoo, MI

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We are "Toyota" people I've had many Toyota's over the years, two years ago bought a Chevy. Missed my Toyota! Mike was exceptional. Jon Griffith made the paperwork a bree I've had many Toyota's over the years, two years ago bought a Chevy. Missed my Toyota! Mike was exceptional. Jon Griffith made the paperwork a breeze. It was all so easy. More
Dream Car Aquired I was looking for a newer used car because mine was on its last leg. I visited the Metro Toyota website on a Saturday, typed in my monthly payment bud I was looking for a newer used car because mine was on its last leg. I visited the Metro Toyota website on a Saturday, typed in my monthly payment budget, and found the car of my dreams. It was a 2014 Toyota Corolla and was basically brand new. I emailed Tedd Shipp, who I had bought my previous car from and first thing Monday morning, he called me and told me he would do whatever he could to get me that car. Tedd worked hard and communicated status updates throughout the entire day. He was able to help get me financed through the dealership and after work that same day, I test drove the car, signed the paperwork, and left the dealership with my dream car! Thank you SO much, Tedd! Your customer service is outstanding and I appreciate the help and perseverance to help me with this process!! More
6th or 7th purchase - Love these folks Bought our Avalon Hybrid today from the used car department. Tony took great care of us & gave a fair trade in for our vehicle. The other salespersons Bought our Avalon Hybrid today from the used car department. Tony took great care of us & gave a fair trade in for our vehicle. The other salespersons all made a point of checking on us & did we need anything. Jon Griffith made the purchase smooth & we drove off in our new used car. And if we need service, the service dept. especially Jeff & Mary are great. Highly recommend this dealership. More
Excellent Service. Family-like personal touch. Aaron treated my wife and I like family. I haven't bought a new car in 37 years and Aaron did not make us feel like strangers. His personable touch we Aaron treated my wife and I like family. I haven't bought a new car in 37 years and Aaron did not make us feel like strangers. His personable touch went a long way in our decision to buy our new Camry. Thank you so much Aaron. More
Top Notch My family has purchased or leased five vehicles from Metro Toyota and have always been treated well. Dale is a top notch consultant. The service dep My family has purchased or leased five vehicles from Metro Toyota and have always been treated well. Dale is a top notch consultant. The service department is very professional and customer oriented. They are prompt, communicative, and problem solvers! More
Very friendly knowledgeable staff, I am a repeat customer, They do everything right. They had everything done in no time. I always recommend this dealership to knowledgeable staff, I am a repeat customer, They do everything right. They had everything done in no time. I always recommend this dealership to friends family and co-workers More
Smooth, simple and friendly experience!!! Tim and the team at Metro Toyota provided a great experience for my wife and I to purchase our new highlander. We drove down from Grand Rapids and wou Tim and the team at Metro Toyota provided a great experience for my wife and I to purchase our new highlander. We drove down from Grand Rapids and would do it again in a heartbeat. Extremely knowledgeable and no pressure made for a great time to be able to narrow down our choices. Thanks again Tim! More
Aaron spent hours helping me find the perfect car for my nee Aaron answered every question with clarity and enthusiasm as it took a very long time to find the right Avelon for my needs! After a number of months Aaron answered every question with clarity and enthusiasm as it took a very long time to find the right Avelon for my needs! After a number of months of looking he could of easily given up on me but he continued to make an effort to stay in touch and give me new possibilities to find the right car...and it paid off as he found a perfect match...he was genuinely happy for me as I felt he had found the perfect match! I will recommend Aaron to all my friends who are looking for a vehicle! Don't lose him! More
Great Customer Service Great customer service. Aaron was very accommodating. Took time to explain all the features on my vehicle. Made sure it was clean and filled my tank. Great customer service. Aaron was very accommodating. Took time to explain all the features on my vehicle. Made sure it was clean and filled my tank. Offered me a rental car while my car was being serviced. More
Happy Our salesman Dave Gugle was a awesome sales guy and so was John who helped get us approved. Also they have gone above & beyond with making sure our ne Our salesman Dave Gugle was a awesome sales guy and so was John who helped get us approved. Also they have gone above & beyond with making sure our new Toyota Venza is 100% perfect for us.. More