
Metro Toyota
Kalamazoo, MI

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Sad to see my Jeep at twice the amount of what we we given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warran given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warranty, canceling the policy will only result in a $25 refund. I would have pushed harder for my son to purchase our Jeep had I had all the facts. More
Friendly Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longe Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longer than either of us anticipated, the car was in perfect condition. She patiently walked me through how to work the many features on the initial setup as well. Shayna was very friendly and easy to talk to. I never felt like I was pressured into buying something I did not want or need. Excellent car buying experience. More
First-time buyers at Metro Toyota We feel as though we were treated fairly and were comfortable with the terms and agreements in purchasing our used vehicle. We never felt any pressure We feel as though we were treated fairly and were comfortable with the terms and agreements in purchasing our used vehicle. We never felt any pressure, and were happy that buying this car was a low-stress experience. More
Shayna is wonderful Shayna bent over backwards to help me buy my car at the last minute before the dealership closed. We live in Florida and they were great in getting o Shayna bent over backwards to help me buy my car at the last minute before the dealership closed. We live in Florida and they were great in getting our car registered in Florida and even delivered me a Florida license plate when I was here in Michigan. When I had questions or needed help after I bought the vehicle, Shayna was still there to help me without hesitation. More
It was an amazing experience to work with Shayna at Metro Toyota. I could not have asked for better customer service! She was very kind and took the time to listen what I was interested in and what vehicle w Toyota. I could not have asked for better customer service! She was very kind and took the time to listen what I was interested in and what vehicle would best meet my needs. More
Shayna listened to me when I said what I wanted and didn’t try to sell me anything different or push any extras. She took the time to find the exact vehicle I wanted and also helped me get everything didn’t try to sell me anything different or push any extras. She took the time to find the exact vehicle I wanted and also helped me get everything set up when I picked it up. I love my new RAV4! Thank you Shayna! More
Shayna and Toyota have shown commitment and service at a level I’ve never expected or experienced before. I’m grateful for the energy and personal attention that keeps me referring friends and family to Toy level I’ve never expected or experienced before. I’m grateful for the energy and personal attention that keeps me referring friends and family to Toyot! More
I recently purchased a new Tundra from Metro Toyota and could not have had a better experience !! Ryan St. Clair is the consummate professional he Along with Jon Griffith from finance made it a Great Exper could not have had a better experience !! Ryan St. Clair is the consummate professional he Along with Jon Griffith from finance made it a Great Experience !! More
Second time shopper and second time buyer. We are so pleased. Friendly. Willing to make your experience comfortable. Cheerful and helpful. Highly recommend Metro Toyota! pleased. Friendly. Willing to make your experience comfortable. Cheerful and helpful. Highly recommend Metro Toyota! More
Overall a fantastic place to get my vehicle serviced it almost makes me want to get my car serviced here more than I have to! Fantastic people to work with and talk to and very clean and big waiting area w almost makes me want to get my car serviced here more than I have to! Fantastic people to work with and talk to and very clean and big waiting area with great selection of small snacks and coffee. Zac From Service: Great person to set me up for an appointment, answered my question as best as he could and got me scheduled for the next day. Scott Pugsley: Went in to get my oil change last week and was fantastic to work with and easy to approach fast and professional. Tyler Tufts: Didn’t work with him but was a great guy to kill time with once he noticed he recognized me from outside of work. More