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Metro Toyota
Kalamazoo, MI
1,562 Reviews
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April 06, 2016
Great Experience Jon, the finance manager, was expeditious in getting the deal done. His customer service was excellent! Ken was great, thorough and took the extra tim Jon, the finance manager, was expeditious in getting the deal done. His customer service was excellent! Ken was great, thorough and took the extra time to explain the car details to my daughter! Overall experience was terrific! More
by Sassy1
Employees Worked With
Ken Karakula Sr, Jon Griffith
April 04, 2016
2013 Toyota Tacoma Ken was great to deal with. From start to finish our purchase was quick and free of speed bumps. Ken is honest, straight forward and knowledgeable m Ken was great to deal with. From start to finish our purchase was quick and free of speed bumps. Ken is honest, straight forward and knowledgeable making the car buying experience that much better. We couldn't be happier with our purchase. More
by The Smith's
Employees Worked With
Ken Karakula Sr
April 01, 2016
Great support We have worked with Dan for many years and appreciate his supportive approach and listens to what our needs are and gives us the space to make our own We have worked with Dan for many years and appreciate his supportive approach and listens to what our needs are and gives us the space to make our own choice. Dan and Jon both stayed late to complete the process of purchasing our vehicle even though we were willing to come back. We have felt very supportive in the whole process. Thank you More
by Doreen Hart
Employees Worked With
Dan Taylor, Jon Griffith
March 29, 2016
Ken is the Best We have worked with Ken for the last 10 years for acquiring 4 new vehicles over that period, with a 2016 Avalon most recently. He has been most helpfu We have worked with Ken for the last 10 years for acquiring 4 new vehicles over that period, with a 2016 Avalon most recently. He has been most helpful in ordering, delivery, going over the features of the vehicle and followups as needed. He is friendly, attentive, honest and just a really nice guy. He also is quick to respond to issues or concerns. We rate him a 10 out of 10. More
by RexHornish
Employees Worked With
Ken Karakula Sr
March 29, 2016
Good experience purchasing used Prius Our salesman was very knowledgeable and informative especially regarding the complicated electronic features of the vehicle. The loan process given by Our salesman was very knowledgeable and informative especially regarding the complicated electronic features of the vehicle. The loan process given by the dealership was very easy and the loan rate was competitive. More
by Flogger72
Employees Worked With
Don Leitow, Jon Griffith
March 26, 2016
I couldn't be happier Ken Karakula in one day found the car that perfectly fit our desired purchase: relatively few miles on a 3 year old car, still on warranty, beautiful Ken Karakula in one day found the car that perfectly fit our desired purchase: relatively few miles on a 3 year old car, still on warranty, beautiful color, luxury interior, and best of all under 15,000 dollars We have driven Toyota cars for over 25 years and they are very durable, dependable, and always desirable in style. See Ken Karakula for your next purchase at Metro! the Zulls More
by little zeke
Employees Worked With
Ken Karakula Sr
March 23, 2016
Excelent purchase choice With the help of Brian Blair we decided to purchase a 2015 Toyota Camry .. it was a very good experience working with him. We're happy with our With the help of Brian Blair we decided to purchase a 2015 Toyota Camry .. it was a very good experience working with him. We're happy with our new car! Thanks !! More
by Nayely
Employees Worked With
Brian Blair, Brian Blair
March 21, 2016
You Can't Go Wrong! Be sure to ask for Ken Karakula when you go to Metro Toyota! He was a great help in finding a car for my high school age son. He was very knowledgeabl Be sure to ask for Ken Karakula when you go to Metro Toyota! He was a great help in finding a car for my high school age son. He was very knowledgeable and someone you can trust. He and John took great patience and care in helping my son walk through important details of his first dealer car purchase. So thankful for their help! Would definitely recommend Ken, John and the team at Metro Toyota for your next car purchase. More
by Matthew J Palella
Employees Worked With
Ken Karakula Sr, Jon Griffith
March 20, 2016
Way to go Zeb! Zeb was very helpful and friendly. He made the car buying experience very enjoyable and was very willing to work with me to meet my needs and expectat Zeb was very helpful and friendly. He made the car buying experience very enjoyable and was very willing to work with me to meet my needs and expectations. Great job, Zeb! You deserve a raise and extra vacation time!!!! More
by Red Rover
Employees Worked With
Zeb Olsen
March 20, 2016
Pleasant Experience Visited Metro in hopes of finding a Venza that could pull our pop-up. We had planned to purchase a 2012 or 2013 model. Dan showed us a 2010 with low Visited Metro in hopes of finding a Venza that could pull our pop-up. We had planned to purchase a 2012 or 2013 model. Dan showed us a 2010 with low mileage that met all our needs, was very clean, and had a price tag that easily fit our budget. Very pleasant experience! More
by PatVan
Employees Worked With
Dan Taylor, Jon Griffith
