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Metro Toyota

Kalamazoo, MI

4.6
1,564 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,564 reviews

April 09, 2016

Metro's team members - Great service! Although we had initially sought out Chris Wertanan to inquire about a vehicle, Ken Karakula was very helpful when Chris was not available. Ken (sales More

by W Ishmael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr
April 07, 2016

Great Experience Jon, the finance manager, was expeditious in getting the deal done. His customer service was excellent! Ken was great, thorough and took the extra tim More

by Sassy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
April 06, 2016

Great experience I have worked with Dale for many years and like his approach to selling cars. Dale and Jon both worked on my purchase and explained my new Highlander More

by Leslie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Pominville, Jon Griffith
April 04, 2016

2013 Toyota Tacoma Ken was great to deal with. From start to finish our purchase was quick and free of speed bumps. Ken is honest, straight forward and knowledgeable m More

by The Smith's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
April 01, 2016

Great support We have worked with Dan for many years and appreciate his supportive approach and listens to what our needs are and gives us the space to make our own More

by Doreen Hart
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
March 29, 2016

Ken is the Best We have worked with Ken for the last 10 years for acquiring 4 new vehicles over that period, with a 2016 Avalon most recently. He has been most helpfu More

by RexHornish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Apr 01, 2016 -

Metro Toyota responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Ken’s sales excellence is always consistent and I’m glad that your experience with him supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 29, 2016

Good experience purchasing used Prius Our salesman was very knowledgeable and informative especially regarding the complicated electronic features of the vehicle. The loan process given by More

by Flogger72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
Apr 01, 2016 -

Metro Toyota responded

I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your purchase! If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 26, 2016

I couldn't be happier Ken Karakula in one day found the car that perfectly fit our desired purchase: relatively few miles on a 3 year old car, still on warranty, beautiful More

by little zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Apr 01, 2016 -

Metro Toyota responded

Thank you for leaving us this review. We are very happy to hear that Ken could help get you set up with the perfect car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 23, 2016

Excelent purchase choice With the help of Brian Blair we decided to purchase a 2015 Toyota Camry .. it was a very good experience working with him. We're happy with our More

by Nayely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair, Brian Blair
Mar 24, 2016 -

Metro Toyota responded

Congratulations on your 2015 Toyota Camry! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Brian was so positive. We look forward to seeing you again. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 22, 2016

You Can't Go Wrong! Be sure to ask for Ken Karakula when you go to Metro Toyota! He was a great help in finding a car for my high school age son. He was very knowledgeabl More

by Matthew J Palella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Mar 23, 2016 -

Metro Toyota responded

Thank you for providing us with feedback regarding your recent visit. Ken and John are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and hope that you enjoy your purchase! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

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