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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

March 20, 2016

2016 Prius purchase Terry Baker was very good at explaining all features on the series IV with all the new safety things. Very good experience. Will be back for service. More

by G DAN HARVEY
Recommend Dealer
Yes
Employees Worked With
Terry Baker
Mar 23, 2016 -

Metro Toyota responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Terry was so positive. We look forward to seeing you again. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 18, 2016

Great Experience! We returned to Metro to buy another new Toyota. Tedd Shipp and Jon Griffith of the sales team were very easy to work with and provided all we needed More

by Paul aand Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ball, Tedd Shipp, Jon Griffith
Mar 23, 2016 -

Metro Toyota responded

Thank you for providing us with this wonderful feedback! Our team works hard to keep our customers coming back to Metro Toyota and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 16, 2016

Excellent experienxe I was looking for the right car to replace my old one. I dealt with Brian Blair when I found the right vehicle and we were able to work out a deal wit More

by Used car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair
Mar 16, 2016 -

Metro Toyota responded

Thank you for writing such a great review about your experience at our dealership! We're very happy to hear that Brian was there to provide you with great service. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 16, 2016

Great Experience My husband and I recently bought a new Toyota from Zeb. He was awesome! Listened to what we wanted and was never pushy, like most salespeople. We appr More

by Chris & Kikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen
Mar 17, 2016 -

Metro Toyota responded

Thanks so much for taking the time to write this review! Zeb is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new Toyota, please come back in to visit! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 16, 2016

2009 Jaguar XF Know your financing situation before you go, I think I would have been paying twice the interest if I didn't. Other than that it was a good experience More

by Bobber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp
Mar 17, 2016 -

Metro Toyota responded

Thank you so much for your kind and honest review of our dealership, we always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 14, 2016

Excellent Customer Service Coach Tedd Shipp has been very helpful in getting us into three vehicles that fit our family's needs and budget. He has always been very responsive t More

by Chappy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Mar 16, 2016 -

Metro Toyota responded

Thanks for taking the time to write this review. Coach’s sales excellence is always consistent and I’m glad that your experience with him supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 10, 2016

Great Experience This was my second purchase from Metro Toyota and both experiences have been excellent. Zeb was more than helpful in making a great deal go as smooth More

by bryan321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen
Mar 16, 2016 -

Metro Toyota responded

Thank you for leaving us this great review. We are very happy to hear that Zeb could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 09, 2016

Great! If you're looking to buy a car, go see Ken. He was kind, helpful, patient and friendly. I love my Prius and feel like the entire process of purchasing More

by darkness
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Mar 11, 2016 -

Metro Toyota responded

Thank you for leaving us this great review and congrats on your new Prius! We are very happy to hear that Ken could be so kind, helpful, patient and friendly during your purchase. We look forward to seeing you back again in the future! Take care. Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 08, 2016

great experience We visited Metro Toyota to look at a Highlander and were greeted by Terry Baker. We made it clear that we were not interested in purchasing a vehicle More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Terry Baker
Mar 11, 2016 -

Metro Toyota responded

Frank - Congratulations on your Highlander! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Terry was able to provide you with such an outstanding experience. We look very forward to seeing you again in the future! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

March 08, 2016

Excellent experience Ken was great and made the experience of purchasing my used car a very easy one. Ken took the time to explain all about the "Certified" car purchase. More

by Dave Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr
Mar 11, 2016 -

Metro Toyota responded

Dave, thank you and congratulations on your purchase! We are so very pleased that Ken could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your recommendations and take care! Best, Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

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