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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

February 03, 2016

Top Notch The staff at Metro whether it's the new or used sales staff or service department, I have always had a positive experience. I don't hesitate for a sec More

by Redsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
Feb 10, 2016 -

Metro Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please let us know if there's anything else we can do for you. Take care! Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

January 27, 2016

Used car purchase This dealer provided probably the best purchasing experience I've had. Fast, easy, better loan rates than I knew of too Jon Griffith got me through an More

by Venza Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cole, John Culp, Jon Griffith
January 27, 2016

Top notch salesman Camry owners for over 20 years that were unhappy with a 2013 purchase. Zeb Olson was wonderful. He was empathetic, explained all the requested infor More

by Cam16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Zeb Olsen
January 26, 2016

Wonderful! Everyone at Metro Toyota was super helpful and friendly,.. I visited twice, and so far, I love my new Prius C! Tedd was super helpful and showed me ho More

by abbey.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp, Jon Griffith, Brian Blair
January 26, 2016

Always amazing Over the last eight years we have bought two different cars from Metro. Each time they treated us with respect and gave us a fair price on our cars. W More

by sarenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Tony McAdam, Brian Blair
January 23, 2016

It was a great experience & we love our beautiful new Camry! We worked with Terry Baker & Joe Lawrence. Terry was very personable, and really took the time out to help make sure we got the perfect car! Joe was a More

by redcamryMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Terry Baker
January 15, 2016

It was very good. At one visit I had to wait quite a while Ken and Jon were both very helpful. Over all a very good experience! The finanine went sooth lyrics and they got me the rate I wanted. Ken was right More

by pianodeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Ken Karakula Sr, Jon Griffith
Jan 19, 2016 -

Metro Toyota responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Metro Toyota. We're glad to hear that Ken and Jon were able to give you an overall positive experience. Thank you for your business and enjoy your new car! Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

January 14, 2016

Purchased a 2013 RAV 4 Worked with Tedd Shipp and Chris Wertenen in securing the deal and all was fantastic. They worked together to ensure that we purchased a great vehi More

by Garvman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp
Jan 19, 2016 -

Metro Toyota responded

Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Tedd and Chris were able to meet your needs. At Metro Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

January 12, 2016

Everyone told me to buy from Ken! When friends and family learned I was looking for a new car, they all said: Talk to Ken at Metro. I really appreciated his style of low pressure, con More

by DDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Zabaski -finance, Ken Karakula Sr
Jan 14, 2016 -

Metro Toyota responded

What an enjoyable review to read! It's great to hear Ken was able to provide you with a knowledgeable and pressure free service. Metro Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

January 11, 2016

Don and Joanna bought a car We experienced professional, prompt, and knowledgeable staff at Metro. Especially helpful were Dale and Jon, our salesman and paper completion guy. More

by DonandJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
great lady at the desk, who traveled away from her desk with her phone attached communicating with each step., Dale Pominville, Jon Griffith
Jan 13, 2016 -

Metro Toyota responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It's great to know Dale and John were able to provide you with the prompt, professional and knowledgeable service Metro Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

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