Metro Toyota

Everyone told me to buy from Ken! When friends and family learned I was looking for a new car, they all said: Talk to Ken at Metro. I really appreciated his style of low pressure, con When friends and family learned I was looking for a new car, they all said: Talk to Ken at Metro. I really appreciated his style of low pressure, consistent follow up. He made purchasing a car from Metro very easy. Thanks so much! More

Don and Joanna bought a car We experienced professional, prompt, and knowledgeable staff at Metro. Especially helpful were Dale and Jon, our salesman and paper completion guy. We experienced professional, prompt, and knowledgeable staff at Metro. Especially helpful were Dale and Jon, our salesman and paper completion guy. We would recommend this dealer and specifically these two team members for anyone shopping for a new ride! More

Ken Karakula This is the third car Ken has helped us purchase. In every case he provided excellent guidance and was a pleasure to work with. We have recommended ot This is the third car Ken has helped us purchase. In every case he provided excellent guidance and was a pleasure to work with. We have recommended others to Ken and will continue to do so. We also heartily recommend Metro-Toyota as a dealer to visit for service as well as sales. K&R More

Excellent experience Ken was professional, kind and patient . I would recommend him to any prospective purchaser. It was a pleasure to work with Will K. as well! Ken was professional, kind and patient . I would recommend him to any prospective purchaser. It was a pleasure to work with Will K. as well! More

The Best in Kalamazoo!! Just picked up my 2nd Tundra from Metro, a 2016, and couldn't be happier!! The sales team at Metro is the BEST in town!! It's a very good feeling to Just picked up my 2nd Tundra from Metro, a 2016, and couldn't be happier!! The sales team at Metro is the BEST in town!! It's a very good feeling to have that Keith, and Phillip are willing to work with a customer and there is no signs of the "rush em through" feeling I've had at other dealers. I would recommend Metro to ANYONE looking for a new or used vehicle, and the service is just as top notch as the sales!! They WILL take care of you!! More

Outstanding Service Low Pressure Brian Blair was outstanding to work with. Took intimidation and guess work out of the equation. Jon was wonderful as well at closing. I'll certainly b Brian Blair was outstanding to work with. Took intimidation and guess work out of the equation. Jon was wonderful as well at closing. I'll certainly buy another vehicle here. More

Experience was enjoyable and exciting This was my first time buying a car from a dealership, and I have to say I was a little nervous and skeptical. I had the good fortune of getting to wo This was my first time buying a car from a dealership, and I have to say I was a little nervous and skeptical. I had the good fortune of getting to work with Brian Blair who helped me in the process. I've had horrible luck with cars hence my reason for coming to Metro Toyota. Brian helped guide me through finding a car that I not only loved, but one that will be a great, safe, reliable vehicle. What I loved most about him is he did not pressure me into making any hasty/bad decisions but was more concerned and eager to help me make a smart choice on a car. I could not be any more happier with the car I bought and the reasonable price, but most importantly the quality of service I received. I thank you so much for your time and patience and exceptional customer service and I'm looking forward to doing business again with you guys in the future! More

Great experience! Ken heard what kind of car I was looking for and quickly determined he had some options for me. He worked well with some unique circumstances and d Ken heard what kind of car I was looking for and quickly determined he had some options for me. He worked well with some unique circumstances and didn't hesitate to answer questions. I felt I was dealt with fairly and honestly, something I haven't seen in the 4 months that I've been looking for a car. I will definitely recommend him to my friends! More

VW Passat We absolutely love Ken Karakula! He searched for a car with a manual transmission until he found one. We are VERY happy with the car. Couldn't have as We absolutely love Ken Karakula! He searched for a car with a manual transmission until he found one. We are VERY happy with the car. Couldn't have asked for a better experience! You can't go wrong with Ken! More

An enjoyable experience I bought two Toyotas from this dealership and have been very pleased with length the personnel (Brian Blair and Jon Griffith) went to in getting exact I bought two Toyotas from this dealership and have been very pleased with length the personnel (Brian Blair and Jon Griffith) went to in getting exactly what I wanted, making me comfortable throughout the process and answering all my pertinent questions. The staff even delivered my car. Overall, their excellent service made it an enjoyable experience. --Tim McDonnell More