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Metro Toyota

Kalamazoo, MI

4.6
1,564 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,564 reviews

December 13, 2015

Professional, experienced, personable We highly recommend Metro Toyota for car purchase, sales, and service. Staff tuned into our specific needs and helped us find a great car. Thanks! More

by bought-a-car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Dec 15, 2015 -

Metro Toyota responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Metro Toyota satisfied. We are very appreciative of your 5-star review and recommendation. Please feel free to contact us if you have any questions on your new vehicle. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 12, 2015

Outstanding experience! We found just the car we were looking for online and contacted Metro Toyota to finalize the purchase. There were many quality cars to choose from, th More

by Amy888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Jordan Simpson
Dec 15, 2015 -

Metro Toyota responded

Amy, thank you for the wonderful review and for traveling to Metro Toyota from quite a distance to do your business. I am happy to hear that Jordan and Will were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate all of your kind words and thank you for your continued business. We look forward to seeing you soon and hope that you enjoy your new car! Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 09, 2015

Love our new van! I told Ken what I was looking for and he delivered to the "T." We love our new (used) Sienna van. Ken made the whole process straight forward and easy More

by cshamus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Dec 11, 2015 -

Metro Toyota responded

Congratulations on your new Sienna! Ken is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. At Metro Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We would love to work with you again; feel free to call us with any questions or concerns. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 06, 2015

Awesome people I have been dealing with the Metro Toyota. I love their service and I will not trade them for any other dealer in Kalamazoo area. More

by pboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Dean Kepol, Will Krueger, Dan Taylor, Jeff VanOrsdol, Tony Leeks, Brian Blair
Dec 11, 2015 -

Metro Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. We would love to work with you again; feel free to call us with any questions or concerns. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 04, 2015

Leasing my new Camray The team at Metro are so helpful , and professional I always go back to get a new car. I have dealt with Dan Taylor for years, he is friendly, knowled More

by marge8221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Dec 11, 2015 -

Metro Toyota responded

Marge, you have been doing business with Dan and Metro Toyota for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 03, 2015

Very Helpful I would recommend Ken. He was very helpful on helping me with my new car sale. I will be sure to recommend him to anyone looking for a Toyota in the K More

by Kristina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Dec 11, 2015 -

Metro Toyota responded

Kristina, we appreciate you taking time to leave us a great review! We are pleased to hear that Ken did a great job in assisting you in your purchase. Thanks for your recpmmendations! If there is anything else we can do for you please don't hesitate to give us a call! Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

December 01, 2015

Purchase used vehicle We got excellent and quick service. Everyone answered any questions we had and were willing to spend as much time as we needed to reach a decision on More

by Cargirlkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Jon Griffith, Brian Blair
Dec 11, 2015 -

Metro Toyota responded

Thanks for your marvelous review and congratulations on your new purchase! Metro Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

November 30, 2015

Great, easy to deal with! Very professional. Highly reccomen Ken took very good care of us. He got us exactly what we needed and it was a very easy process. John was very easy to work with in the finance departm More

by Costarica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Dec 11, 2015 -

Metro Toyota responded

Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Ken and John were able to meet your needs. At Metro Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

November 30, 2015

Awesome Experience!!! Thanks to Tedd Shipp for helping my fiancé and I select a vehicle that met our needs. He was professional, helpful, and patient! We will be back in th More

by kclyde11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Krueger, Tedd Shipp
Dec 11, 2015 -

Metro Toyota responded

Thank you for leaving us this excellent review! We are very happy to hear that Ted and Will were able to help get you set up with your perfect new car. If there is anything more we can do for you please feel free to come back and see Metro Toyota any time! Take care. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

November 30, 2015

Great Dealer What a great experience at Metro Toyota. Zeb Olsen was very friend and informative about the car we purchased. He was not pushy in any way. After w More

by gebrokaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen
Dec 11, 2015 -

Metro Toyota responded

Congratulations on your new car! Zeb is a great asset to our team, so it does not surprise me that he was able to get you set up with your vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Customer Relations Manager Chris Shillinger 269-353-5255, cschillinger@metro-toyota.com

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