Metro Toyota

They are like a friends to me Please excuse my mistakes,I am a foreigner. Dan Taylor and Jon Griffith have my best interest in heart. They are polite and nice ,never like those bi Please excuse my mistakes,I am a foreigner. Dan Taylor and Jon Griffith have my best interest in heart. They are polite and nice ,never like those big black birds who are looking for a casualty or obtrude with some fake kindness. It is my 2nd purchase in Toyota and I have only good things to say about my experiences. Thank you guys ! I trust you and that is the biggest value when someone is looking for a used car. Sincerely, Gunta Rinka More

Awesome! I messaged the dealer for a test drive on a Nissan Rogue and received a super quick response from Ken that night to test drive the next day. After tha I messaged the dealer for a test drive on a Nissan Rogue and received a super quick response from Ken that night to test drive the next day. After that, it was all taken care of to follow through and purchase the car with ease. Ken and Jon were extremely patient and understanding as this was my first time purchasing a car. I felt so great about the purchase and never once felt deceived, pressured or misinformed (as I had at a previous different dealership where I was looking at a near identical car). I would recommend these guys to anyone and am so glad I made the choice to go to Metro Toyota instead! I will be sure to visit them in the future for my used car purchases! Keep being awesome! More

Professional Ken was professional and patient in helping me select the vehicle I purchased. He negotiated a price I was satisfied with. I certainly will ask Ken to Ken was professional and patient in helping me select the vehicle I purchased. He negotiated a price I was satisfied with. I certainly will ask Ken to help me with any other Toyota purhase in the future. More

Seamless Purchase Tedd and Jon made buying a new car a great experience. I wasnt on guard like they were going to take advantage of my situation.. I felt comfortable a Tedd and Jon made buying a new car a great experience. I wasnt on guard like they were going to take advantage of my situation.. I felt comfortable and was walked through process and given options and suggestions for my needs. They didnt push to sell me things I wasnt interested in. They listened to what my needs were and found a vechicle and financing that fit for me! Thanks Guys. More

Tony Leeks Tony met us and took us for a test drive in a Toyota RAV4 2 weeks ago. We received an e-mail the next day. We were shopping for a small SUV and after Tony met us and took us for a test drive in a Toyota RAV4 2 weeks ago. We received an e-mail the next day. We were shopping for a small SUV and after visiting other sites online my husband emailed Tony to ask for a trade-in estimate for our Toyota Camry. He received no response. The next day I called and left a voice message on Tony's business phone and again received no response. The next day I responded to Tony's e-mail and the response came back that his e-mail had permanently failed. Metro lost our business and we purchased a Toyota RAV4 at Sunshine Toyota in Battle Creek More

I don’t mind driving to Kalamazoo for this experience. Ken Karakula and Jon Griffith are personable, helpful, accommodating, and probably deserve raises immediately. With Ken’s no pressure, easygoing styl Ken Karakula and Jon Griffith are personable, helpful, accommodating, and probably deserve raises immediately. With Ken’s no pressure, easygoing style and Jon’s skill with all things financial, they have made my last two purchases a stress free experience, and I feel it was a fair deal all around. Customer service at the Service Center is the best I’ve ever encountered. I’ll be back if need be. More

Excellent dealership! Metro Toyota in Kalamazoo, Michigan has ALWAYS been able to make a great deal with me. Everyone is very professional and pleasant. My family and I hav Metro Toyota in Kalamazoo, Michigan has ALWAYS been able to make a great deal with me. Everyone is very professional and pleasant. My family and I have bought numerous Toyotas from Metro and will, without a doubt, continue to do so in the future. I am a very satisfied customer. One note....I have a local Toyota dealer in the town I live in, about 25 minutes from Metro, and would never purchase a vehicle from them as they are very unprofessional. My family and I go out of our way to go to Metro....they are THAT great! More

Smooth sales experience Buying a car seems to always be a chore. Tedd Shipp helped make it less stressful by his professional demeanor and easy going style. From test drives Buying a car seems to always be a chore. Tedd Shipp helped make it less stressful by his professional demeanor and easy going style. From test drives to purchase, he walked us through the process and honestly answered all our questions. I highly recommend Tedd and Metro-Toyota. More

Great Sales Experience at Metro Toyota Dean Kepol helped me find the exact 2016 Scion FR-S I was looking for. I felt confident every step of the journey, Highly Recommend! Dean Kepol helped me find the exact 2016 Scion FR-S I was looking for. I felt confident every step of the journey, Highly Recommend! More

They made a miracle happen Dale took in everything I had to say about the kind of driving I will be doing, my fear of being in smaller cars, and rolled it all into the perfect c Dale took in everything I had to say about the kind of driving I will be doing, my fear of being in smaller cars, and rolled it all into the perfect car for me. Metro Toyota worked with me to get the price down to what my credit union was willing to finance without once making me feel pressured to purchase a car above my ability to pay for. Thanks to Dale and Jon, I have my dream car. Thank you for the best experience I've had buying a car from a dealership. I will be back in a few years for my next one. More