
Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Excellent after hour salesmanship! My wife and I stopped in at Metro Toyota on a Friday night 15 minutes after they closed. Dan Taylor was working late and saw us looking at a used Jeep My wife and I stopped in at Metro Toyota on a Friday night 15 minutes after they closed. Dan Taylor was working late and saw us looking at a used Jeep and came out and asked if we wanted to checkout the inside. I said yes and he went back and got the keys. Wow now that's dedication. I called the next day to schedule a test drive and Dan said he make sure it would have a full tank of gas. Little did I know I'd be driving that jeep home the same day. Jon Griffith in finance was organized and everything went fast and smooth. Thanks guys! Tom M More
Excellent service: friendly and fair I just purchased a used car with the assistance of Brian. He allowed me to test drive the car for an entire work day, and was thorough in explaining t I just purchased a used car with the assistance of Brian. He allowed me to test drive the car for an entire work day, and was thorough in explaining the features of the car with me. I have a heavy work schedule, and he was helpful in getting my paperwork ready before I even got to the dealership, so that my experience was organized and moved quickly. So far, so good. I love my "almost new" car and will be returning to Metro in the future. More
metro toyota experiance just bought a vehicle at Metro Toyota. very happy with the way I was treated. the professional staff was very easy to work with and got the process h just bought a vehicle at Metro Toyota. very happy with the way I was treated. the professional staff was very easy to work with and got the process handled in short order. the salesperson I worked with brian blair, worked with me in making my decision very patiently and without the pressure I have had at other dealers in the past. i give metro Toyota 5 stars and will be back when i am in the market for another vehicle. More
OUTSTANDING I HAVE PURCHASED 11 NEW VEHICLES IN MY LIFETIME , MY MOST RECENT WAS AT METRO TOYOTA AND WAS ABSOLUTELY THE MOST RELAXING , STRESS FREE , NO PRESSURE I HAVE PURCHASED 11 NEW VEHICLES IN MY LIFETIME , MY MOST RECENT WAS AT METRO TOYOTA AND WAS ABSOLUTELY THE MOST RELAXING , STRESS FREE , NO PRESSURE BEST EXPERIENCE EVER.. TONY LEEKS WAS PROFESSIONAL , OUTSTANDING KNOWLEDGE OF PRODUCT , FRIENDLY , AND A GREAT SENSE OF HUMOR.. NOT ONLY DID I PURCHASE A 2016 TUNDRA , I MADE A NEW FRIEND . I WAS ALSO INVOLVED WITH BRAD COLE AND WILL KRUENGER . BOTH WERE VERY EFFICIENT, PROFESSIONAL AND FRIENDLY . More
Quick and Easy My wife and I needed to trade in two cars to get her a newer used Camry. The process couldn't have been more pleasant, efficient, and fair. A+++ for My wife and I needed to trade in two cars to get her a newer used Camry. The process couldn't have been more pleasant, efficient, and fair. A+++ for all. More
A thorough and good experience working with Ken and Chris A very good experience working with Chris and Ken. Their search and thorough evaluation into our needs helped in the selection process. These guys m A very good experience working with Chris and Ken. Their search and thorough evaluation into our needs helped in the selection process. These guys make car buying easy. More
Awesome customer service Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushines Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushiness. More
Excellent Ken Karakula was excellent in finding a replacement car for the one we had that was totaled out in a car crash in June 2015. I had bought the totaled Ken Karakula was excellent in finding a replacement car for the one we had that was totaled out in a car crash in June 2015. I had bought the totaled car from Metro Toyota in Oct. or 2014 and had excellent assistance as service. Ken was great in that I spoke to him on Sunday about starting to find a replacement car in the next 6 weeks for the previous one to give him time to find one similar to the 2013 Nissan Pathfinder that I had. He called me Monday morning that they had a 2015 Nissan Pathfinder that had just come in and I said I would be out that afternoon. I bought the car that evening as it was what I was looking for, the kids loved it. The best part was that it was ready for pick up on Wed. which we did. I did not expect to get one that fast but it is one less worry for me about returning to work in a month after the auto accident in June. Ken did a great job for me. Jon Griffith was also very friendly, professional, and helpful with explaining the extended warranty programs and figuring out how I could get the best deal for the funds I had available. He was very friendly and explained everything very well to me. More
My new to me 2012 Sienna I was searching for a 2011-2013 Toyota Sienna with V6 and saw one on line. When I sent an email about the 2012 at Metro. Jordan Simpson got back to I was searching for a 2011-2013 Toyota Sienna with V6 and saw one on line. When I sent an email about the 2012 at Metro. Jordan Simpson got back to me promptly and arranged a test drive for me the next day. He was very nice and knowledgable about the vehicle. Jon Griffith did a wonderful job with the paperwork. Both were very understanding when I needed to take a lengthly business call during the process, so handled the situation to let me stop and take time to handle an important business call. More
Excellent customer service I came to your dealership not for the car, I can buy one anyplace, at any dealership I came for the excellent service, Tedd Shipp gets the job done... I came to your dealership not for the car, I can buy one anyplace, at any dealership I came for the excellent service, Tedd Shipp gets the job done....it's not because of the car I purchased it's how he made me feel when I walked thru the door, thats what made me come back, it's how you make someone feel, he took time with me showing me many cars did not pressure me but was very knowledgeable about all the vehicles I looked at. More