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Metro Toyota

Kalamazoo, MI

4.6
1,564 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,564 reviews

October 11, 2015

Excellent after hour salesmanship! My wife and I stopped in at Metro Toyota on a Friday night 15 minutes after they closed. Dan Taylor was working late and saw us looking at a used Jeep More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Jon Griffith
Oct 13, 2015 -

Metro Toyota responded

Tom, your kind words mean a lot to us. We appreciate your feedback and are happy to know that Dan and Jon were able to meet your needs. At Metro Imports, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Customer Relations Manager Chris Shillinger 269-353-5255 cschillinger@metro-toyota.com

October 06, 2015

Excellent service: friendly and fair I just purchased a used car with the assistance of Brian. He allowed me to test drive the car for an entire work day, and was thorough in explaining t More

by ChristineA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Brian Blair
Oct 13, 2015 -

Metro Toyota responded

Congratulations on your recent purchase, Christine! Brian is a great asset to our team, so it does not surprise us that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and for leaving us this excellent review. We will be sure to pass along your praises to him and all of us hope to see you again. Best regards, Customer Relations Manager Chris Shillinger 269-353-5255 cschillinger@metro-toyota.com

October 04, 2015

metro toyota experiance just bought a vehicle at Metro Toyota. very happy with the way I was treated. the professional staff was very easy to work with and got the process h More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Will Krueger, Brian Blair
Oct 04, 2015 -

Metro Toyota responded

Steve, thank you so much for this great review and star rating! We are pleased to know that Brian was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with professional, time-efficient and pressure-free buying experience and it's good to hear that he was able to show you what Metro Imports is all about. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Lauren Smead 269-372-8454

October 02, 2015

OUTSTANDING I HAVE PURCHASED 11 NEW VEHICLES IN MY LIFETIME , MY MOST RECENT WAS AT METRO TOYOTA AND WAS ABSOLUTELY THE MOST RELAXING , STRESS FREE , NO PRESSURE More

by JOHNNY C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cole, Will Krueger, Tony Leeks
Oct 04, 2015 -

Metro Toyota responded

Johnny, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Tony and the rest of the sales team were able to meet your needs. At Metro Imports, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Lauren Smead 269-372-8454

October 02, 2015

Quick and Easy My wife and I needed to trade in two cars to get her a newer used Camry. The process couldn't have been more pleasant, efficient, and fair. A+++ for More

by caddyshaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Tedd Shipp, Jon Griffith
Oct 04, 2015 -

Metro Toyota responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Metro Imports. We're glad to know that our sales team was able to give you an overall positive experience. Thank you for your business and enjoy your new purchase! Best regards, Lauren Smead 269-372-8454

September 28, 2015

A thorough and good experience working with Ken and Chris A very good experience working with Chris and Ken. Their search and thorough evaluation into our needs helped in the selection process. These guys m More

by Bigstow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Ken Karakula Sr, Jon Griffith
Oct 04, 2015 -

Metro Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chris and Ken were able to meet your needs. At Metro Imports, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Lauren Smead 269-372-8454

September 21, 2015

Awesome customer service Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushines More

by abommerscheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Oct 04, 2015 -

Metro Toyota responded

It was a pleasure to read about your buying experience with us. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Lauren Smead 269-372-8454

September 18, 2015

Excellent Ken Karakula was excellent in finding a replacement car for the one we had that was totaled out in a car crash in June 2015. I had bought the totaled More

by carol2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Sep 21, 2015 -

Metro Toyota responded

Thank you for taking the time to write about your experience with us, Carol! At Metro Imports, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy that Ken and Jon were able to exceed your expectations. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Lauren Smead 269-372-8454

September 09, 2015

My new to me 2012 Sienna I was searching for a 2011-2013 Toyota Sienna with V6 and saw one on line. When I sent an email about the 2012 at Metro. Jordan Simpson got back to More

by June
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Sep 21, 2015 -

Metro Toyota responded

Congratulations on your new purchase, June! Jordan and Jon are great assets to our team, so it does not surprise us that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and for leaving us this incredible review. We will be sure to pass along your praises to them. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Lauren Smead 269-372-8454

September 07, 2015

Excellent customer service I came to your dealership not for the car, I can buy one anyplace, at any dealership I came for the excellent service, Tedd Shipp gets the job done... More

by sibba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Sep 09, 2015 -

Metro Toyota responded

It was a pleasure to read about your first buying experience working with Tedd. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Lauren Smead 269-372-8454

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