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MetroWest Hyundai

Framingham, MA

Overview
Employees
Reviews
Vehicles
3.4
952 Reviews
At MetroWest Hyundai, we are dedicated to helping you find the perfect luxury vehicle for your needs. Our dealership in Framingham, Massachusetts, provides an impressive selection of sedans, SUVs, sports cars, and hybrids, plus a knowledgeable staff to make your shopping experience enjoyable. Our financing and leasing options are tailored to fit your needs, and our sales team will assist you in choosing the perfect car and features. Additionally, our experienced service department is committed to providing you with the ultimate driving experience.
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520 Worcester Rd

Framingham, MA

01702

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Showing 952 reviews

September 10, 2026

Thanks for the service! Professional attitude, clear communication, timely and transparent. I will be back! More

by UnknownUser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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September 09, 2026

Always great customer service, by everyone, they always make sure you know what is going on with your car More

by ddccbrandolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack pavao
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September 09, 2026

We stepped into the Framingham location a few weeks ago and found ourselves greated by a pleasant young salesman named Caden Allen, who was very professional and friendly. We knew that we wanted to consid More

by Mattieschadt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Allen and Josue Bulux
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September 04, 2026

Price was great, Sales was good , vehicle prep was poor after purchase. Not careful at all More

by matthewschindel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rusty Clifford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mician
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dume
2.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Mohan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2026 -

MetroWest Hyundai responded

Hi Matthew, thank you for sharing your experience. We're glad to hear you found the price great and the sales team helpful, but we sincerely apologize for the poor vehicle pre after your purchase. We would like the opportunity to address your concerns. Please reach out to us directly at (774) 565-5977 when you have a chance. Thank you, and we look forward to hearing from you.

August 27, 2026

Jack was great! Very helpful with getting my vehicle serviced! Kept me informed during process..Easy check out! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack service
Print
Aug 30, 2026 -

MetroWest Hyundai responded

Hello Kathy, we're happy you found our staff to be so supportive during your experience here at MetroWest Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

I bought a car a month ago no communication after they took my money. I been out of vehicle for weeks with no communication More

by sadiqwilliamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy P
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A others
Print
Aug 30, 2026 -

MetroWest Hyundai responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (774) 565-5977 when you have a chance. Thank you, and we look forward to hearing from you.

August 24, 2026

From sales manager to salesman to finance, everyone was a exceptional and the total experience was excellent. I highly recommend this group. Many thanks! More

by sjfmgmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mician
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Mohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Farrell sales consultant
Print
Aug 30, 2026 -

MetroWest Hyundai responded

Hi, thank you so much for your feedback about MetroWest Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2026

I was angry that they harged me 250 dollars to program my new key which took less than one hour More

by ted.holmes
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni Roman
Print
Aug 23, 2026 -

MetroWest Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (774) 565-5977 to share more details about your visit so we can make things right.

August 10, 2026

From the beginning, pulling into the parking lot, till the end leaving with my check list, The service was outstanding! More

by Thomas Rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Bravo
Print
Aug 14, 2026 -

MetroWest Hyundai responded

Hi Thomas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2026

They tried to sell me multiple services that I did not need after routine oil change … they refused to put on the new inspection sticker because they said I needed 4 new tires for $1300 on my 2023 Tucso More

by Nancikeller
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breanna
Print
Aug 13, 2026 -

MetroWest Hyundai responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to discuss this with you. Please reach out to us at (774) 565-5977 at your earliest convenience to discuss how we can turn your experience into a positive one.

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