MetroWest Subaru

Quick, easy, painless. Marc was friendly, and did his best to get us what we wanted despite how incredibly busy it was at the time. The exact options we wanted weren't avai Marc was friendly, and did his best to get us what we wanted despite how incredibly busy it was at the time. The exact options we wanted weren't available anywhere within the timeframe to get the financing deal we wanted, but he found us a reasonable compromise, and made some concessions to compensate. All in all, it was one of the best experiences I've had at a car dealership. I'd definitely recommend Marc if you're in the market for a Subaru. More

Didn't even bother showing, went to Cityside Subaru instead I had a car I absolutely loved, and would've kept for my entire life if possible, totaled by a guy who ran a stop sign. It was a BMW 1 series M, look I had a car I absolutely loved, and would've kept for my entire life if possible, totaled by a guy who ran a stop sign. It was a BMW 1 series M, look them up. Subaru doesn't make a car that comes close to it, and the closest window sticker price they have is shy at least $20k. I called to schedule a test drive their top of the line sports car, the WRX STi. I was told nope, you can't drive it. Then told, well maybe but we'll need to run your credit first, even for just the regular WRX Limited (the one with all the bells and whistles the STi has less the big wing and brakes, and I think an eDiff... which sidenote honestly baffles me that Subaru considers an extra 20hp and a big brake kit worth an extra $12k, I can add both myself for less than $3k). Anyway, I digress. I say to the sales guy, Nick...I'm getting an insurance check in the mail for well over the cost of your vehicle. By the way, I should say I don't think this is totally on him, it sounded more like a dealership policy, but a xxxx stupid one. Didn't help him though that the first thing out of his mouth was "we don't test drive those"...then how does one know if they want to buy it? Listen, I get that you probably get kids and frivolous test drives all the time, but hey welcome to the world of car sales...it happens. So I understand the hesitance to commit a test drive on their most expensive car (still only around $40k), but in the future consider that maybe, just maybe (heavy sarcasm here), the person on the other end of the phone is actually going to buy. I did, just not from Metrowest. If you're going to stick with you whole credit check pre-testdrive policy, I'd consider waiting to meet the person first, you lost a sale because that policy was more important to you than selling a car. I would've let you run my credit no problem I know I'm good for it, but to have that be the emphasis on my very first call and request to schedule a drive...big turn off. Sorry guys, get your s*** together and respect your prospective customers. More

Easy to get car Easy to get the car I wanted with a good price. The car was obtained from another dealer to get the exact accessories that I requested.in just a coupl Easy to get the car I wanted with a good price. The car was obtained from another dealer to get the exact accessories that I requested.in just a couple of days. This is the 5th Subaru that we have bought through Marc. More

Great experience for first-time new car buyer. Boy, that was easy. Marc Soloway don't sell you a car; he acquaints you with the excellent and plentiful Subarus in stock, and their useful features. Boy, that was easy. Marc Soloway don't sell you a car; he acquaints you with the excellent and plentiful Subarus in stock, and their useful features. He facilitates your decision-making process. He's patient, knowledgable, friendly, and sensible. There was no pressure, just eagerness to have us test drive and let the car sell itself. Marc was also helpful after the sale all the paperwork and logistical details. We are lucky we went to Metrowest Subaru first. More

Went to several dealerships, got best service and price here Metrowest gave me the best price by a wide margin, and they had the only staff that treated me like a person instead of a sales target out of the deal Metrowest gave me the best price by a wide margin, and they had the only staff that treated me like a person instead of a sales target out of the dealerships I visited. This is my second car from them and the third in my family, I would buy again. Marc made the process easy and pleasant. More

Excellent and professional customer service. Marc Soloway was professional, knowledgable, and a pleasure to deal with. He was also extremely patient while we asked questions about the purchase o Marc Soloway was professional, knowledgable, and a pleasure to deal with. He was also extremely patient while we asked questions about the purchase of our Subaru, as well as questions regarding how to operate it once we purchased it. We would highly recommend Marc and the MetroWest Subaru dealership team. More

Fantastic experience at Metrowest Subaru Marc, our sales consultant, was fantastic from start to finish. He kept us informed throughout and took his time to help us find the right vehicle. Marc, our sales consultant, was fantastic from start to finish. He kept us informed throughout and took his time to help us find the right vehicle. His service was simply exceptional and thorough. We would certainly recommend others to buy their Subaru from this dealership. More

Non-stressful and professional service! Thank you, Marc Soloway and Rob Astin for your efficient attention to our family's new Subaru purchase needs. You made the process easy and non-stres Thank you, Marc Soloway and Rob Astin for your efficient attention to our family's new Subaru purchase needs. You made the process easy and non-stressful. For that, we are so grateful! We will see in a couple of years for an additional Subaru purchase. Keep up the great work! More

Pleasant, easy. Mark , the salesman was extremely nice and friendly. He was very knowledgable about Subarus and use able to answer all of our questions. Based on th Mark , the salesman was extremely nice and friendly. He was very knowledgable about Subarus and use able to answer all of our questions. Based on the information he presented we were able to make a choice about which Subaru was best for our needs. He guided us through the process with ease. everything from walking into the dealership to driving out with our new car was a pleasant experience.😀😀 More

Not pushy or rude in anyway! I would highly recommend Sam and Moe at MetroWest Subaru! Not only were they understanding and concerned, I did not feel like I was taken advantage of I would highly recommend Sam and Moe at MetroWest Subaru! Not only were they understanding and concerned, I did not feel like I was taken advantage of in anyway. The car buying experience can be stressful but with the two of them it was made very easy. Thank you More