MetroWest Subaru

Joe N. says A+. I have been a customer since 2009. My wife and I have purchased three Subaru Imprezas over that time. I just leased a 2017 Subaru Crosstrek. I have I have been a customer since 2009. My wife and I have purchased three Subaru Imprezas over that time. I just leased a 2017 Subaru Crosstrek. I have always been treated with exceptional service. I have found the staff to be honest, courteous and patient. We have been treated like "family", and the staff has been consistently responsive to any of our concerns. In fact, I have so much respect for the staff at MW, I did not solicit any pricing, etc. from any other dealerships for my recent lease. I would like to give special thanks to Marc Soloway. He delivered my vehicle and explained in detail its operational features. Also, my initial contact, Jeff Ricard, helped me to set up the purchasing details and my choice of vehicle. Finally, Josh Geller assisted me in the documentation issues prior to the leasing. My wife and I have been extremely satisfied and happy to be MW customers. More

Great experience Very enjoyable experience. Marc took the time to explain all the details of the car as well as test drive several different cars. He also took the tim Very enjoyable experience. Marc took the time to explain all the details of the car as well as test drive several different cars. He also took the time to help sort out financing and insurance issues. More

Great experience! Dan the Sales Manager and Marc were great. They really go the extra mile to earn your business and treat you well along the way. I LOVE MY NEW CROSS Dan the Sales Manager and Marc were great. They really go the extra mile to earn your business and treat you well along the way. I LOVE MY NEW CROSSTREK!! More

Great customer service! I have bought 4 Subarus at Metrowest and I have been very pleased with the cars and the customer service. I will definitely stay with Metrowest! Tha I have bought 4 Subarus at Metrowest and I have been very pleased with the cars and the customer service. I will definitely stay with Metrowest! Thank you! More

Best buying experience EVER! I have bought or leased cars for 25 years. They have all been Toyota's or Honda's. Recently, I had 4 days to turn in my Toyota leased car and get a I have bought or leased cars for 25 years. They have all been Toyota's or Honda's. Recently, I had 4 days to turn in my Toyota leased car and get a new/used/leased car recently (end of April, 2017). I finally knew (after months of research), that I wanted a Subaru because of the AWD (travel to elderly parents in VT year round...over Killington), and option of a reliable low-profile vehicle for my older 85-pound golden retriever to jump into. Yes...I bought a car for my dog! And I could not be MORE thrilled with MetroWest! I had completed extensive online searches, reviews, and email queries, and then narrowed my search of dealerships to 4. I visited all 4 on Day 1. Phew! I slept deeply that night! On Day 2, I decided to own a new car instead of buy used or lease again. I also secured my loan financing at my credit union. Easy! On Day 3, I met with Ron Wynn at MetroWest to secure the deal. Though he was new to the dealership, Ron had worked in other dealerships and knew the "ropes" or knew how to find out fast! The manager, Jeff Ricard, "subbed in" when Ron was busy and made it a point to keep in contact with me throughout the process. The whole finance process was about 45 minutes, way less than my last 6-hour Toyota lease process! On Day 4, I met with Ron and Jeff and drove off with my wonderful new Impreza (with a good deal). I have been through the car buy/lease purchase many times for either myself or family members (who don't want to deal with the non-transparent process. They ask me because I do the research and am not afraid to be "ruthless" with dealers. I am shocked to say that for the first time, this purchase was easy, transparent, and fast! This dealership was "human" and customer-oriented. Wow! Not only that, Ron (and Jeff) took the time to answer my questions, return calls and emails, and check-in after the purchase to be sure all was okay. Honestly, after 25 years of either buying or leasing cars, I have to say that I am completely happy with a dealership and an outstanding salesperson! More

Loving my new ride! Marc came in on his day off to let me pick up my new Forester after I got off work, above and beyond! I'm loving my new ride. Marc came in on his day off to let me pick up my new Forester after I got off work, above and beyond! I'm loving my new ride. More

We are loving out new 2017 Forester We had a Subaru Outback that overheated and suffered extreme damage. Faced with trade-in versus purchasing a new vehicle, Marc addressed our question We had a Subaru Outback that overheated and suffered extreme damage. Faced with trade-in versus purchasing a new vehicle, Marc addressed our questions and concerns brilliantly and introduced us to a model new to us, the Forester. The Forester met a greater number of our needs; and upon evaluation of all influencers, buying new through a trade-in option made best sense. The new vehicle was turned around quickly and seamlessly; and while we awaited delivery, the dealership provided a loaner vehicle to avoid extra, unplanned costs. After the sale, Marc has made himself available to additional questions regarding some the many features. We will be happy to continue partnering with Mark and Metrowest Dealership on future transactions! More