MetroWest Subaru

We tried to purchase a subaru at this dealership--wouldn't negotiate much on the sticker price and offered us significantly less for our trade than 2 other dealerships. Have heard from dealership--wouldn't negotiate much on the sticker price and offered us significantly less for our trade than 2 other dealerships. Have heard from 2 other friends they wouldn't go back here either. We got a call the next day they were willing to negotiate, but we had already made our decision for another car. Like the cars, but won't deal with this attitude. Sales rep was polite, it was the "management approval" and other personnel layers that were a turn off. My friends did buy a subaru, but from another dealer with a much better experience. Advice is to shop around before signing here. More

Michael was very helpful and continued to follow up with me during my car search. When I found a better price at another dealership, Michael was willing to match the price. I also appreciated Michael showin me during my car search. When I found a better price at another dealership, Michael was willing to match the price. I also appreciated Michael showing me the features of the car and his help following up regarding my satellite radio. More

I bought a used Subaru Legacy Premium 2.5i from the Metrowest Subaru Dealership. I did not have a Subaru in mind when I thought of buying a car. I went to a lot of other car manufacturer showrooms. How Metrowest Subaru Dealership. I did not have a Subaru in mind when I thought of buying a car. I went to a lot of other car manufacturer showrooms. However, the friendliness of the people in the Subaru showroom was much better than the others. The service was personalized. Jeff was more enthusiastic to show the car as compared to car salesman in other showrooms. I would definitely recommend this showroom and a Subaru. More

I WAS VERY PLEASED WITH STAFF-EACH ONE OF THEM,AND THE EASE OF DOING BUSINESS.JONATHAN WAS VERY PROFESSONAL AND SAM NOT ONLY KNEW THE PRODUCT BUT ALSO UNDERSTOOD THE CUSTOMER AND HOW TO INTERACT IN A POSI EASE OF DOING BUSINESS.JONATHAN WAS VERY PROFESSONAL AND SAM NOT ONLY KNEW THE PRODUCT BUT ALSO UNDERSTOOD THE CUSTOMER AND HOW TO INTERACT IN A POSITIVE MANNER.IF HE OR JONATHAN WERE APPLYINTG FOR A JOB TO ME THEY WOULD RATE AT THE TOP OF THE LIST.WHAT MORE CAN SAY. More

I'm driving my first Subaru, and couldn't be happier with the sales and service staff at MetroWest Subaru. Josh helped me find an Outback that's just perfect for me. He's knowledgable about the vehicles an the sales and service staff at MetroWest Subaru. Josh helped me find an Outback that's just perfect for me. He's knowledgable about the vehicles and genuinely helpful, without any sales pressure. Everyone at MetroWest is consistently friendly and efficient, making it a pleasure to visit for service. I recommend Subaru vehicles and this dealership to anyone I talk to who is looking for a rugged, dependable and fun vehicle. More

A warm and friendly dealership and atmosphere! From A warm and friendly dealership and atmosphere! From walking in the door, to assisting in every aspect of my search for the right vehicle, MetroWe A warm and friendly dealership and atmosphere! From walking in the door, to assisting in every aspect of my search for the right vehicle, MetroWest, and specifically Josh were fantastic. Answering my questions, and sharing just the information I needed, rather than some pre-planned script about every feature that the car has. There was no pressure when we indicated we needed to have some lunch, nor when we said there were a couple more vehicles we wanted to look at. We were back that same day and made the deal. The staff were even so good as to stay after hours, not rushing to move us out the door. Jonathan was fantastic in explaining the options, warranties, and all of the documentation/fees and other aspects of becoming a Subaru Owner. I can't thank MetroWest enough for what I know will be the best car I have ever owned! More

My wife, daughter, and I have purchased vehicles from MetroWest Subaru. The dealership was one of five that I researched for my family prior to purchasing vehicles from MetroWest. I purchased two Imprez MetroWest Subaru. The dealership was one of five that I researched for my family prior to purchasing vehicles from MetroWest. I purchased two Impreza 4-door sedans (2009 and 2010). My wife purchased a 5-door 2009 Impreza. My daughter recently purchased a 2011 Forester. The main reason for choosing MetroWest for our purchases was Michael Beckman (Sales Consultant). His patience, knowledge, and courteous manner were keys to establishing a postive dialogue that provided us with an environment that made us feel that we were more than just another customer. Mike did not pressure us to make a deal. He allowed us the time to think. Throughout the time we dealt with Mike, we were impressed with his honesty and his ability to communicate with us in customer-friendly terms. Without question, based on our experience, Mike has the ability to communicate with his customers in such a way that they enter a comfort zone (uncommon when it comes to buying a vehicle). Based on my experience with MetroWest, I highly recommend this dealership for consideration. More

Dealer great to work with. Obtained competitive price quote before arriving at dealership, via email exchange. Dealer was straightforward in providing facts & information about the vehicle in which I was quote before arriving at dealership, via email exchange. Dealer was straightforward in providing facts & information about the vehicle in which I was interested. Was able to negotiate a deal, purchase a car within one week's time. More

We did a lot of research prior to visiting MetroWest and had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. From the beginning, Matt was very easy going. He made us feel comfortable and listened to what we were looking for. While we knew we wanted the Outback, there were many trims and options to choose from. Matt was VERY patient and did a great job explaining the differences between them. His knowledge of the car was extensive and really helped to finalize our decision. In the end, we got the car we wanted, the color we wanted, the features we wanted - all for a great price. Throughout the process we also worked with Jake who was very pleasant. VJ, the sales manager, was also great to work with. Even the financing process was simple. Jonathan was straightforward, informative, and got us a better rate than we expected! Overall our experience at MetroWest Subaru was great. We highly recommend Matt Donadio to anyone looking for a Subaru. More

This dealer ship made leasing a new car as painless as possible. Not only was it quick and easy, but the sales people were incredibly friendly and helpful. Everyone working there was professional and very possible. Not only was it quick and easy, but the sales people were incredibly friendly and helpful. Everyone working there was professional and very knowledgeable, and was happy to give you a hands on explanation of anything you had questions about. Go to them if you are looking for a Subaru. More