Metropolitan Ford

Got a great deal on my trade and on the vehicles. Very low effort as everything was quick and easy. Mike the sales person and Mike in finance are great and explained everything in detail. Thanks low effort as everything was quick and easy. Mike the sales person and Mike in finance are great and explained everything in detail. Thanks More

Patrick O’Bryant gave some of the most genuine care and attention I’ve received from a customer service rep or salesperson in a long time. He was quick to answer questions and continued to find a solution attention I’ve received from a customer service rep or salesperson in a long time. He was quick to answer questions and continued to find a solution even after we concluded differently. Metro Ford of EP is lucky to have a high quality person like Patrick on staff. More

Very welcoming from the start. No pressure to buy. No surprises when we signed the final papers. Dan explained everything and was very personable and friendly surprises when we signed the final papers. Dan explained everything and was very personable and friendly More

Mike was great. We were pressed for time so he helped us complete most of the paperwork in advance to save time. He was attentive to our needs and made sure we understood the features of the vehicle before complete most of the paperwork in advance to save time. He was attentive to our needs and made sure we understood the features of the vehicle before we left. I would certainly recommend him to others. More

I knew what I wanted before arriving. I had reached out to Mike before arriving. The process was fast. Never have I ever been out of a dealership in three hours. Mike was professional and fun. I appreciate to Mike before arriving. The process was fast. Never have I ever been out of a dealership in three hours. Mike was professional and fun. I appreciate the team working with my husband and I and getting me into a super awesome vehicle. Thank you! More

Responsive and quick to any questions, as well as friendly and helpful. I ordered what I wanted and felt good about the price, as well as warranty that came with the car. This is my second purchase w friendly and helpful. I ordered what I wanted and felt good about the price, as well as warranty that came with the car. This is my second purchase without any issues. More

Friendly and very knowledgeable. Took extra time to help me understand my options and the features of my new (to me) vehicle. I will definitely be back. me understand my options and the features of my new (to me) vehicle. I will definitely be back. More

Was looking for a used truck and they had one i was interested in. Mike Koch helped me at the start and even gave me his personal cell # so i could call and make sure truck was available before driving interested in. Mike Koch helped me at the start and even gave me his personal cell # so i could call and make sure truck was available before driving an hour to get there. When i arrived i dealt with Patrick F O'Bryant. He was great in letting me test drive and give it a thorough look over before sitting down and talking. No pressure. Love that part. Both gentlemen were professional at what they do and would deal with them again with no hesitation. I got my truck and could not be happier. Thanks again guys! More

I’d be very careful about bring your vehicle in for service to this location. I’ve had my oil overfilled by 2 quarts and they said they rotated my tire on more than one occasion when they really didn’t service to this location. I’ve had my oil overfilled by 2 quarts and they said they rotated my tire on more than one occasion when they really didn’t. The service rep was very rude when questioned about this, like I’d want my tires rotated again??!! I could go on about the bad service here but what’s the point, they just make some BS excuse for their blatant bad quality control. Be very careful people that you’re getting what you pay for at this arrogant dealership! More

Would recommend doing business with Metropolitan Ford. Dean was responsive in answering questions and flexible / understanding with concerns about the purchase. Ultimately ended up working out a deal, and Dean was responsive in answering questions and flexible / understanding with concerns about the purchase. Ultimately ended up working out a deal, and we are very pleased. Paperwork and financing was a breeze, and they also helped in finding a great interest rate. Purchasing a vehicle is an arduous process no doubt, but Metro Ford made it easy. More