Positives: We worked with a great staff member (Navai) who was kind, considerate, and not aggressive. The vehicle was sold at price listed online without hassle. Paul with Finance was kind, thorough, prompt, and not pushy.
What brings my rating down a bit: the small missed details of customer care. The vehicle was nearly on empty (gas) and 3 of the 4 tires were at 17-22psi (of recommended 33) when I got on the road. Vehicle was marketed and sticker-listed as having navigation but didn't and there was not offer to compensate the difference.