Came through the "Quick Lane" and promptly greeted by Faissal Bouanane and got me registered etc. I was in and out of there n 30 minutes and they did a very through job! I cannot recommend this service more. Do not waste your time anywhere else, come here!!! Thank you for the on-going excellent customer service Metropolitan Ford!
My salesman Tony, worked with the service manager Chad, and put a new set of tires on my new Ford Explorer. The ones that came on the vehicle when I purchased it 16 months ago were going bald! Chad did a great job of calling the manufacturer and working to get me in a set a tires that I liked.
My recall appointment was easy to schedule by phone. The appointment itself was completed within the estimated timeframe and I was notified promptly. All major systems and fluids were checked as an extra precaution to make sure that I could drive away safely.
I had to replace my Michelin tires after only 21,000 miles due to excessive tread wear. The service manager at Metropolitan Ford did a good job getting Michelin to cover 60% of the cost. Good to work work.
Yesterday service very good, service rep explained battery options and warranty thoroughly.
A month ago i was confused and thought your battery only had 3 year warranty. You need an info sheet on your batteries so warranty is more clear.