Metropolitan Ford

In general, my experience at this dealership was acceptable. The only sticking point is that I purchased a demo car with miles on the car and have since discovered that I was not given a proper disc acceptable. The only sticking point is that I purchased a demo car with miles on the car and have since discovered that I was not given a proper discount for the mileage. Initially, I was disappointed in their unwillingness to negotiate on the car price or the extended warranty. In retrospect, if there had been zero miles on the car (thus no discount for existing miles) the deal would have been good based on comparisons to other dealers. As it turned out, I think their discount for existing mileage on the vehicle should have been much more. I am not sure if there was anything they weren't telling me, but Tony was transparent enough to show me the actual invoice detailing their holdback amount and employee pricing on the vehicle. I really appreciate that. Once the negotiation was complete, I was impressed at the time Tony took to explain every aspect of the car's features in detail. He was also very responsive to emails throughout the process. If you go in more informed than I was on the value of a demo car, then I think you will be more satisfied as Tony conducts himself with a great deal of professionalism and courtesy. More

We have been working with Tom for many years. He knows what we want and always finds just the right vehicle for us. If we have any problems with our vehicles you are just a phone call away, and have alwa what we want and always finds just the right vehicle for us. If we have any problems with our vehicles you are just a phone call away, and have always resolved all our issues. We wouldn't buy a car or truck anywhere else. More

They were very willing to work with me to get me into the vehicle of my choice. After choosing a vehicle and signing all the papers, but NOT taking delivery, I changed my mind the next day deciding I wanted vehicle of my choice. After choosing a vehicle and signing all the papers, but NOT taking delivery, I changed my mind the next day deciding I wanted a different engine package. Rather than tell me it was a done deal and there was nothing they could do, they found the same vehicle, same options, with the engine package I wanted, that could be delivered that same day. This required them to cancel the original order, and start over with a new round of paperwork. They were more than willing to do this to satisfy me as a customer. This is good service. More

I was just looking for a new car. I wasn't planning on purchasing a new vehicle. I had a 2006 Mazda Tribute, which was an awesome car for me at the time. I was at Metropolitan Ford looking at the 2013 on purchasing a new vehicle. I had a 2006 Mazda Tribute, which was an awesome car for me at the time. I was at Metropolitan Ford looking at the 2013 Ford Edge Limited. Ilasia was there as soon as we pulled into the lot, ready to assist and answer questions while on the test drive. I decided to part with the Mazda. It was time to upgrade I am very happy with my service and with my car. Thank you. More

It was considerate for Dan to propose a time for me to come in when he could service me right away. I was not kept waiting. In less than 3 hours the team was able to assist me with a reasonable trade valu come in when he could service me right away. I was not kept waiting. In less than 3 hours the team was able to assist me with a reasonable trade value, test drive, locate a car that fit my criteria and get through the paperwork. I did not feel pressured at all and I really appreciated that they did not waste my time with the typical back and forth negotiation game. I am quite pleased. This is the fourth car I have purchased from Metropolitan Ford and I will be back again with the same expectations next time. More

I wasnt expecting to buy a Honda at the dealership, but it was the best car for my needs. That proves that the sales force looks for the best deal whether or not it is a Ford product. it was the best car for my needs. That proves that the sales force looks for the best deal whether or not it is a Ford product. More

I recently purchased my 2013 Ford fiesta from metro ford in Eden Prairie. Ilaisa Taloa was my sales guy, he was very helpful and friendly. He took his time and found me exactly what I was looking for at a in Eden Prairie. Ilaisa Taloa was my sales guy, he was very helpful and friendly. He took his time and found me exactly what I was looking for at a great price! The dealership was very welcoming. The finance staff did awesome! So all in all I was extremely happy with my purchase! I would definitely recommened Metropolitan ford of Eden Prairie to all my friends and family when choosing to purchase a new or used vehicle! Thank You!!!! More

The Eden Prairie Dealership has a friendly service department personnel, as well as the cashier. I bring my car here all the time for service. Keep up the great work. :-) department personnel, as well as the cashier. I bring my car here all the time for service. Keep up the great work. :-) More

I was treated so well by Dan and the financing staff. I received a fair price for my trade-in and a great price on my 2013 Ford Escape! The financing and interest rate are better than I thought I would fin received a fair price for my trade-in and a great price on my 2013 Ford Escape! The financing and interest rate are better than I thought I would find anywhere. The warranty offered is excellent as well. This was truely a great car buying experience and I highly recommend Dan at Metro Ford! More

I have been buying or leasing cars with Jerry Chapman for a very long time. I have followed him from the dealership he was at previously to Metropolitan Ford. I trust him, and enjoy doing business with him. a very long time. I have followed him from the dealership he was at previously to Metropolitan Ford. I trust him, and enjoy doing business with him. I have always received excellent service from everyone in the buying/leasing department. I was even able to convert my husband into a Ford customer, and he purchased a F150 from Jerry this year. More