Metropolitan Ford - Service Center

Review Great staff, will work with you. Didn't feel pressured to buy a car on the spot. But felt listened to and understood with what I was looking for. Great staff, will work with you. Didn't feel pressured to buy a car on the spot. But felt listened to and understood with what I was looking for. More

I got all my needs taken care of for a reasonable cost. I needed the oil changed, a bulb replaced and a tire replaced. They did it all for 200.00. I think I got a great price for the work done in a timely m I needed the oil changed, a bulb replaced and a tire replaced. They did it all for 200.00. I think I got a great price for the work done in a timely manner. More

Oil change, tire rotation, and other maintenance. The service team at Metro Ford is absolutely fantastic! Their work is done with precision, I’m always confident that they have addressed everything t The service team at Metro Ford is absolutely fantastic! Their work is done with precision, I’m always confident that they have addressed everything that needs doing, and I always feel like I’ve gotten good value. More

Excellent Customer Service I would highly recommend Metropolitan Fords service department and body shop! Top notch! Service department also exceeds my expectations. Same goes I would highly recommend Metropolitan Fords service department and body shop! Top notch! Service department also exceeds my expectations. Same goes for sales department my sales rep Jerry Chapman! More

Charging System failure Todd addressed the problem immediately, provided a time estimate and lined me up with a shuttle. I made the initial service request online over a holi Todd addressed the problem immediately, provided a time estimate and lined me up with a shuttle. I made the initial service request online over a holiday weekend. Todd was all set at nine AM when I got there. More

Great but took too long because they were busy with others I came at a very busy time and it took more than an hour. I had the time but I should have came back when it wasn’t so busy. Daniel was great and exp I came at a very busy time and it took more than an hour. I had the time but I should have came back when it wasn’t so busy. Daniel was great and explained services thoroughly. More

Quick and painless I scheduled the appointment on Thursday, and got in and out in an hour on Monday morning. The car came out clean and Brian was very professional. Sm I scheduled the appointment on Thursday, and got in and out in an hour on Monday morning. The car came out clean and Brian was very professional. Smooth process and glad to have WIFI in the waiting room. More

10,000 mile check up Super friendly service. Love the shuttle driver. Easy to work into my schedule and close to my job in Eden Prairie. Very convenient and pleasant Super friendly service. Love the shuttle driver. Easy to work into my schedule and close to my job in Eden Prairie. Very convenient and pleasant More

Ford recall Todd at Metropolitan Ford was phenomenal. He had my case number and such prior to arriving. He even went out of his way to have a rental car lined u Todd at Metropolitan Ford was phenomenal. He had my case number and such prior to arriving. He even went out of his way to have a rental car lined up for me as well. Knowing my car was not drivable they went above and beyond the call of duty to ensure I was taken care of and my car was fixed. More

Great customer service Chad was super helpful and explained things in a way I could understand. Customer service is always great there which I why I go out of my way to brin Chad was super helpful and explained things in a way I could understand. Customer service is always great there which I why I go out of my way to bring my vehicle in there. More