Metropolitan Ford - Service Center

Very Complete and Good I was treated very very well. Friendly and helpful! I even had my car washed after the service. That has not happened at this dealership before, a ple I was treated very very well. Friendly and helpful! I even had my car washed after the service. That has not happened at this dealership before, a pleasant surprise. More

Service, Service, Service John went out of his way to help us out with a strange service problem we were having with my daughters car. Thanks for the excellent customer servic John went out of his way to help us out with a strange service problem we were having with my daughters car. Thanks for the excellent customer service. Jes, as always, does an great job of making you feel welcome and following up on status, More

Recall notice and routine maintenance [I do not give permission to use my name in any way with this submission and this requirement overrides any conflicting statement/requirement in the D [I do not give permission to use my name in any way with this submission and this requirement overrides any conflicting statement/requirement in the DealerRater's Terms of Use and/or related Privacy Policy(s).] Todd listened and delivered practical recommendations and timely service. His approach created a win-win ... Ford's service revenue increased and our confidence increased that our vehicle is ready for a cross-country road trip and another MN winter. Our busy household also appreciated the service center's overall efficiency, employee-friendliness and on-time service delivery throughout the appointment. More

Quick Lane Excellent service and very professional friendly personal working at the facility. Service was concluded in a timely matter an explained in full detai Excellent service and very professional friendly personal working at the facility. Service was concluded in a timely matter an explained in full detail the service preformed. More

Transmission check Great work and friendly service. They road tested my Mustang for a transmission issue and made an electrical adjustment . It works well now. Great jo Great work and friendly service. They road tested my Mustang for a transmission issue and made an electrical adjustment . It works well now. Great job! More

Routine Maintenance Great experience. Thanks to Jordan......she made it a pleasurable experience. The service was done quickly and efficiently. I would recommend this dea Great experience. Thanks to Jordan......she made it a pleasurable experience. The service was done quickly and efficiently. I would recommend this dealership to others. Thank you! More

Oil Change, Alt.,Shocks I felt I sat too long, should of be offered to go home, but very happy other wise. I was very happy and will tell friends. I felt I sat too long, should of be offered to go home, but very happy other wise. I was very happy and will tell friends. More

Great Service Purchased my car six years ago from Metropolitan Ford. They are the only ones that I would trust to service it! I will be back, and I will also purc Purchased my car six years ago from Metropolitan Ford. They are the only ones that I would trust to service it! I will be back, and I will also purchase my next car here. More

Great Service Couldn't be more pleased with the professional service and helpfulness from my initial call to set up the appt to the pickup of my car when completed, Couldn't be more pleased with the professional service and helpfulness from my initial call to set up the appt to the pickup of my car when completed, Todd in the service dept kept me informed of every step, called me with pricing info and returned my calls promptly. I feel he went above and beyond to make sure my car was well taken care of. More

Wheel bearing Car was making road tire noise and ABS warning light on. Dealer diagnosed to wheel bearing and fixed. ABS sensor bad. Quiet travel now and sensor f Car was making road tire noise and ABS warning light on. Dealer diagnosed to wheel bearing and fixed. ABS sensor bad. Quiet travel now and sensor fixed. More