Metropolitan Ford - Service Center

I had a "lingering" warranty repair issue. The latest service visit was successful and I'm now 100% satisfied. This dealership's service advisors are very professional and responsive. Thank you! latest service visit was successful and I'm now 100% satisfied. This dealership's service advisors are very professional and responsive. Thank you! More

The service people were wonderful. I also visited with Bobby the salesperson I leased my Ford from. He was very helpful. He goes the extra mile. Bobby the salesperson I leased my Ford from. He was very helpful. He goes the extra mile. More

They always greet me with a smile and know my escape They always greet me with a smile and know my escape and what needs to be done for it to run at top efficiency. Mr Lee, is great They always greet me with a smile and know my escape and what needs to be done for it to run at top efficiency. Mr Lee, is great More

I came in without an appointment to check on a knocking sound coming from the back half of the vehicle. I was told they could check it out right away and that I might be asked to pay as much as $94 to dia sound coming from the back half of the vehicle. I was told they could check it out right away and that I might be asked to pay as much as $94 to diagnose the issue. I would then have the option to be taken back to work or wait to have it fixed. I was fine with that and went to the waiting room. After 90 minutes without anyone letting me know what was happening, I went out to get an update. The car was fixed within the $94 diagnosis window, I paid and was on my way. My only minor issue is that it would have been nice to get an update prior to 90 minutes so I would have the choice of continuing to wait or request a ride to my office to return later. More

Efficient and quality work done. I appreciated the waiting room provided for waiting. I was also offered the $10 rebate that I will receive by mail. waiting room provided for waiting. I was also offered the $10 rebate that I will receive by mail. More

I have always had a great experience with the Service Dept. Employees are always friendly and personable. I trust you with my Mustang and that means a lot to me! Judye Dept. Employees are always friendly and personable. I trust you with my Mustang and that means a lot to me! Judye More

I gave them a great review because I felt like people listened to me, answered my questions thoroughly, and treated me as a valued customer. Their shuttle service was amazing and made my day so much eas listened to me, answered my questions thoroughly, and treated me as a valued customer. Their shuttle service was amazing and made my day so much easier. I love this company! More

Your dealership provides excellent customer service. I will recommend you. The only complaint/suggestion I have would be that this review process is too long. Please shorten it. will recommend you. The only complaint/suggestion I have would be that this review process is too long. Please shorten it. More

I have always been satisfied with Metroplitan with their service. This is my second car from this dealership, and I will continue to use their dealship, for both service, and sales of cars. service. This is my second car from this dealership, and I will continue to use their dealship, for both service, and sales of cars. More

roter problem since i have purchased this truck. i have had many sets of rotars and resurfacing done there is a little over 80K miles on my F150... now its at my expense and i am not happy with that.... had many sets of rotars and resurfacing done there is a little over 80K miles on my F150... now its at my expense and i am not happy with that.... wont be buying from this dealership again. l More