Metropolitan Ford - Service Center

The best ever! Thanks to Todd Rutherford. He takes care of all my issues with my 6 Ford vehicles. I have never been dissatisfied. I appreciate the great service. Thanks to Todd Rutherford. He takes care of all my issues with my 6 Ford vehicles. I have never been dissatisfied. I appreciate the great service. More

Always a great job! I’m 82 but whenever I come in to have something fixed or looked at, the guys in the shop are most always kind and considerate and respectful. That is I’m 82 but whenever I come in to have something fixed or looked at, the guys in the shop are most always kind and considerate and respectful. That is much appreciated; just because I’m ‘aged’ doesn’t mean I can’t come back with some zingers if need be. So far haven’t needed any. WY to go guys!! More

Installation of Apple CarPlay Service and parts staff were very knowledgeable and helped me find the exact part I needed in a timely manner. They were also helpful in scheduling a Service and parts staff were very knowledgeable and helped me find the exact part I needed in a timely manner. They were also helpful in scheduling a time that would fit into my schedule. Also had an oil change and tire rotation. More

Best service ever!! Todd has always been the best of the best to work with. He is very detailed oriented. He makes sure all your questions are answered. Todd has always been the best of the best to work with. He is very detailed oriented. He makes sure all your questions are answered. More

great emergency service! Heard what sounded like a very expensive noise when visiting in the twin cities. Was able to schedule a visit and get the noise figured out and resolv Heard what sounded like a very expensive noise when visiting in the twin cities. Was able to schedule a visit and get the noise figured out and resolved quickly. Saved me a great deal of aggravation as I was travelling to Minneapolis from ND for the Labor Day weekend. Nicely done! More

Customer centric service! My requested service was performed in a timely manner and essential diagnostic results were performed and provided to me so that I could rest assured My requested service was performed in a timely manner and essential diagnostic results were performed and provided to me so that I could rest assured that my Escape service was up to date. More

Great service from Met Ford Todd always goes the extra mile for his customers. He is a main reason we continue to use Metropolitan Ford for our vehicle purchases and service. Todd always goes the extra mile for his customers. He is a main reason we continue to use Metropolitan Ford for our vehicle purchases and service. More

Very good service I recieved very good service from Todd and Dave. Todd was very friendly = Dave very quick to finish the work he needed to do on my truck. I recieved very good service from Todd and Dave. Todd was very friendly = Dave very quick to finish the work he needed to do on my truck. More

Wonderful fast service I brought my 2017 Explorer sport into metropolitan ford to get a few things done, and I was happily surprised at how quick the work was done and how p I brought my 2017 Explorer sport into metropolitan ford to get a few things done, and I was happily surprised at how quick the work was done and how painless it was. Jes summer and John (manager) were both very helpful and thorough and fixed my issues without question. They helped me fix a camera and front speaker issue, and some minor repair on my trunk in just two business days. I am relieved to find a dealership I can finally trust and actually like taking my car to get fixed! More

Component Repair I had a windshield flashing (not sure of the exact term) fly off the car during a recent highway trip. Came the service dept early the morning of my I had a windshield flashing (not sure of the exact term) fly off the car during a recent highway trip. Came the service dept early the morning of my return. The service lanes were virtually devoid of customers and there were at least three service attendants there doing something on their computers and such when I came in. Came in all the way to the front of the line and stopped. Got out and waited for an acknowledgement of my presence. Waited 15 to 20 minutes before a gentleman not even directly connected to providing support got the attention of a service attendant to help me. Once that was taken care of the repair was handled quickly and effortlessly on my part. The start of the process was my only complaint and if there hadn’t been another vehicle blocking the entrance I would have left and found another Ford dealer More