Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

My sales representative Jose awesome , knowledge to the point, the service was so good that we bought 3 outlanders! point, the service was so good that we bought 3 outlanders! More

I have not had a pleasant experience after the sale due to the fact that the salesperson does not return my texts and the leasing company of my previous vehicle that I traded in had not received the payoff to the fact that the salesperson does not return my texts and the leasing company of my previous vehicle that I traded in had not received the payoff check yet and they keep calling me which causes stress, I do hope it gets resolved soon. More

Amazing customer service! Great Dealer ship my sales guy went above and beyond great inventory highly recommend Great Dealer ship my sales guy went above and beyond great inventory highly recommend More

Sales rep was unprofessional and kept calling me bro. Seemed more bothered that I was attempting to negotiate a lower price, politely. His name was Juan. The worst part was that I attempted to reach out Seemed more bothered that I was attempting to negotiate a lower price, politely. His name was Juan. The worst part was that I attempted to reach out to the internet sales manager again for a different sales rep. She never responded after three attempts. More

Great customer service I am Very happy with my vehicle trade and all the team trade and all the team More

Awesome service very diligent and give me great pricing great interest rate and lots of incentives great interest rate and lots of incentives More

A PLEASURE TO DEAL WITH. ARMANDO WAS VERY INSTRUMENTAL OF MY PURCHASE. GREAT ASSET TO YOUR DEALER ARMANDO WAS VERY INSTRUMENTAL OF MY PURCHASE. GREAT ASSET TO YOUR DEALER More

Great salesperson. Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there More

Brandon at Mitsubishi was personable to deal with, but that was the extent of the positive aspects of our experience. I traded in a BMW with 2 keys, but the car we were looking at only had one. I asked a that was the extent of the positive aspects of our experience. I traded in a BMW with 2 keys, but the car we were looking at only had one. I asked about a credit in order to make a 2nd key ($950) and they said no. Not having a 2nd key is like selling a car with 3 wheels - yeah, I can replace it, but that is a reduction in the value of the car. Next, we opted to transfer our existing license plate - no problem, we were told. A week later, Brandon called us and said we would be getting new plates. When I asked why, he said it was about "toll violations" on our license plate. I opened our Sunpass account, and no violations were listed on any of our plates. He said it was too late and it couldn't be undone. A couple weeks later, I logged into the FL HSMV website to make sure everything was OK with our registration. I find out that our car is now registered under a THIRD license plate. After repeated calls and texts with no one ever picking up the phone - Brandon finally responded. He referred back to the 2nd set of plates and said they were sent. I explained that those were no longer valid and the car was listed under the 3rd set of plates. It took him another day to get back to me, he sent a picture of the newest registration and said they would send them. In the picture the issuance date of the plate was over 2 weeks old - they'd been sitting in the dealer office the entire time! If I hadn't followed up myself, I'd eventually be pulled over for illegal plates while the last set were sitting in someone's office. Will not shop for a car here and will warn everyone I can to stay away from Miami Lakes AutoMall. More

We had a pleasant experience with our person! I didn't want to buy at the time! I did leave with a car I didn't want to buy at the time! I did leave with a car More